I am trying to download and install Itunes for Windows 10 - the download file is labeled itunes6464. When I try to install, I get an error message saying that I can't install this program on a PC?
New HP laptop, Intel processor running Windows 10 (so I find it almost impossible to find something useful on the computer system - I'm NOT a fan of Windows 10).
(I have a Mac and an iPhone at home, so am very familiar with iTunes)
Downloaded iTunes for PC version 12.3.3 (which shows in my downloads as iTunes6464.exe)
But when I try to install the package I get an error message saying "you cannot install this program on a PC. Contact the Publisher of the software. »
No previous iTunes installs on this computer... I have on this machine - it's the only other Apple Quicktime software.
I'll hop on the site of HP support too, but would like to help here, if they are available.
Kath
Specific advice Apple seem to be uninstall QuickTime, it should no longer be necessary and has a few potential security vulnerabilities. See Uninstall QuickTime 7 for Windows - Apple Support.
Assuming that you have a 64 bit system, this facility expected to be compatible. For general advice, see troubleshooting problems with iTunes for Windows updates. More information area has direct links with the current and recent if you have problems to download, need to install an older version , or want to try the version of iTunes for Windows (64-bit - for older video cards) as a workaround for problems with installation or operation, or compatibility with third-party software. It can help with the right button on the downloaded Setup program and use the run as Administrator option.
TT2
Tags: iTunes
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