I bought acrobat adobe student dc pro version and I got my download of series number and pressed. It comes up with an error: download_package.exe signature is invalid or damaged

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• We bought acrobat adobe X 1 pro for Mac in 2013; I installed it on a new computer and now when I open it, it asks if I want to buy adobe dc...

  We purchased Adobe Acrobat X 1 Pro for Mac in 2013. I recently bought a new computer and installed the program, but I had a lot of problems. Recently, when I open the program, it asks me to buy Acrobat DC? Why?

  Hello

  Looks like you have not allowed your product and it is why you receive this prompt.

  If it is a subscription please activate the software by typing in you saved Adobe credentials and if it's a perpetual license you must type the serial number to license it.

• I already bought acrobat adobe pro XI. I need to install on a new computer.

  I already bought acrobat adobe pro XI. I need to install on a new computer. Do I just log-in with my name of user and password?

  If you want to tell newspapers on your account to download, Yes, this would be possible if you bought through Adobe as a download.  You can also download through other resources.  You will need the serial number to activate it, which may also be available through your online account.

  Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Acrobat XI: http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html

• Hi, I bought acrobat adobe pro ms with order number: 12287735659 but I have not received the download link and the serial numbers of adobe and had this message there is a problem processing your order, please contact our Service team at the 800 448 custom

  Hi, I bought acrobat adobe pro ms with order number: 12287735659 but I have not received the download link and the serial numbers of adobe and had this message there is a problem processing your order, please contact our Service team customer to 800 448 1642 for assistance. my credit card is already loaded, but not received numbers.please series suggest

  Hi Kunal,

  If the problem still persists, can you please contact the support for this issue through https://helpx.adobe.com/support.html#/top_products.

  Please do not hesitate to me message in person if assistance is needed.

  Concerning

  Stéphane

• I bought acrobat adobe 9 in 2014 and I need to reinstall and now my serial number is not valid.  Why?

  I bought acrobat adobe 9 in 2014 and I need to reinstall and now my serial number is not valid.  Why?

  Did you buy it as a separate application or as part of a Creative Suite.  The serial number is specific to the purchase, so if it's for a Suite it does not with the individual products.

  Error "serial number is not valid for this product". Creative Suite

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html

  http://helpx.Adobe.com/x-productkb/global/find-serial-number.html

• Hello. I have a big problem. I have Photoshop, Indesign, Illustrator CS4 and Flash CS5 programs. I bought the programs a few years ago and used on my Mac with version 10.6.8. Now, I have a MacBook with the latest version 10.11. I wanted to copy the pro

  Hello. I have a big problem. I have Photoshop, Indesign, Illustrator CS4 and Flash CS5 programs. I bought the programs a few years ago and used on my Mac with version 10.6.8. Now, I have a MacBook with the latest version 10.11. I wanted to copy the programs on my MacBook to work also on this computer. I copied the folder with the programs 'Programs' and the folder of the "Library / Application Support / Adobe" on my USB key and pulled on the MacBook in the program folder and the folder of Adobe. Then I restarted the computer. When I wanted to start a program, I got with Photoshop, Illustrator, and Flash, the error 6 error message. For Indesign: "Adobe ID missing required files please reinstall missing file / Library / Application Support / Adobe / support /... / ROMAN." TXT ".» But on my old computer I could not find a record of support for the Type in the path to the Library / Application Support / Adobe. And I don't know what I have to do because of error 6. Can someone help me please? Thank you very much.

  Avoid copying files from one computer to the other. It won't work. You run out of hidden files scattered around the hard drive and interrupt the licensing mechanism.

  Uninstall, run the cleanup tool.

  Adobe - Adobe CS5 clean tool

  Reinstall from scratch and enter your serial number.

  Download download install and Installation Help | Download and Installation Help

  They will install under 30 days of testing. Enter your valid serial number to unlock the tests.

• I'm upgrading to a new PC. How can I transfer my Acrobat Adobe Student Edition XI to the new PC?

  I'm upgrading to a new PC. How can I transfer my Acrobat Adobe Student Edition XI to the new PC?

  Your license allows you to have two facilities enabled, so you can keep the original as a backup, if you prefer.  If this is not the case, while the minimum you need to do with the old installation is to disable this feature by opening the program and by selecting help-> Deactivate.

  To get the software on the new machine, you must install using the installation files and your serial number.

  Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

• I bought the Adobe Premiere elements 14 for my MacPro but the download is for Windows. How to change the download for MacPro?

  I bought the Adobe Premiere elements 14 for my MacPro but the download is for Windows. How can I change the download for MacPro?

  You can download the Mac version at the bottom of the link:

  Download Photoshop Elements | 10, 12, 14, 11, 13

  If the serial number you purchased is for PC, you will need to return the product and exchange it for the Mac version.

• I installed Acrobat 8 Professional 32-bit version and my computer is 64-bit, the program does not run correctly and I want to uninstall the 32-bit version and re-install the 64-bit version, I can't find the download of US feed for Acrobat 8 Professional,

  I installed Acrobat 8 Professional 32-bit version and my computer is 64-bit, the program does not run correctly and I want to uninstall the 32-bit version and re-install the 64-bit version, I can't find US downloading feed for Acrobat Professional 8, any suggestions

  Hello

  Please see below the link to download: -.

  https://helpx.Adobe.com/Acrobat/KB/Acrobat-8-9-product-downloads.html

• I bought Acrobat Standard 7.0 in 2006 and recorded this subscription. Now, what to do with a new computer?

  I bought Acrobat Standard 7.0 in 2006 and recorded this subscription.  This product ran on my older Mac PowerBook (OS 10.4.11).  I am now upgrading to a new MacBook Pro (OS 10.10.2), OS 10.4.11 PowerBook, that is too old for the Migration Assistant to transfer the application Acrobat for the MacBook, so I have to migrate manually, drag and drop - tells me will allow the transfer of requests, so I have to re - download, and which must of course be something compatible with the new machine.  The entitles to download me an equivalent to the Acrobat 7.0 Standard on my new computer my current subscription?

  Hi Rob,

  Acrobat 7 is unlikely to run on Mac Yosemite 10.10.2. It has not been tested and is not supported for this OS.

  Recommend you to buy the latest Acrobat Pro 11 subscription

  Kind regards

  Rave

• Is it OK to buy the student of CC version and I use it mainly for the University, but...

  Is it OK to buy the student of CC version and I use it mainly for the University ... But I sometimes design (Logos, posters... etc) for my friends and other people and I charge for it? ... is legal? because I really care about the small details.

  You are allowed to use the student/teacher version for commercial purposes.

  Education FAQ

• installed my windows 7 Home Premium on a new hard drive, but it says my key is invalid. I bought this copy of the microsoft store and have retained the email with the key.

  installed my windows 7 Home Premium on a new hard drive, but it says my key is invalid. I bought this copy of the microsoft store and have retained the email with the key.

  To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag (download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 ) tool
  Once saved, run the tool.
  Click on the button continue, which will produce the report.
  To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.
  -* in your own thread *, please

  What is an upgrade?

  If so, you must install and activate a qualifying operating system before you perform the upgrade.

  For which version and edition of Windows the computer is allowed according to the COA sticker on the case?

• Hello I have PC and pay monthly. We are a small company. Question 1: For two years I have a full subscription to Adobe all programs. But the other day I would open an another user InDesign documents and could not open this with the error message: the

  Hello

  I have PC and pay monthly. We are a small company.

  Question 1: For two years I have a full subscription to Adobe all programs. But the other day I would open an another user InDesign documents and could not open this with the error message: "the document is done a new version than my version of InDesign. How should I do to upgrade my version to a version more recent?

  Question 2: I already have a license to use the software on two computers. Am I not allowed to use the same version I've taken down on adobe.com til two computers or terms here.

  Sincerely

  Stefan Svensson

  Hello

  Please see update requests in your desktop CC application.

  CC Adobe license can be activated on 2 machines using the same Adobe ID, but only one at a time.

  Reference: licenses and terms of use | Adobe

  Kind regards

  Sheena

• When I try to install adobe photoshop 13 on my computer it comes up with the error message error code "this installer does not setup on a windows 64-bit operating system support" 6. How to I recify this? TIA

  When I try to install adobe photoshop 13 on my computer it comes up with the error message error code "this installer does not setup on a windows 64-bit operating system support" 6. How to I recify this? TIA

  You can try to download the 64-bit version.  You can download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

• Satellite Pro M10 will not start again and comes up with the error message

  My laptop Toshiba Satellite Pro M10 will not start again and comes up with the error message "load error" when I press the power button.
  The arised problem after installation of the 'symantec system works' and try to restart windows XP Professional to make the installed executable program.

  What can I do to get the notbook again reboot?

  Hello

  Seems that there are problems with the files of GoBack.

  Try to boot in safe mode and remove the Norton System works from your laptop ;)
  If this does not help, you will need to recover the laptop with the recovery CD Toshiba delivered!

  Also I recommend to visit the Symantec support site and to check the solutions to the problem with the Norton System Works programs

  Good luck