I can't cancel my subscription through my account using my formula, to write a letter of termination?

Hi all

So I have a problem is I want to terminate my subscription pour adobe creative but I can't! The concern is that the 2014-2015 subscription ended a few months ago and since this is the version d 'assessment that I have now apparently d' according to the information I have on my account. Today I received a mail from saying me that there will be automatic for my subscription from August extension so that it's been a few months that it stopped still. So my question is how to pay cancel the subscription extension? When I'm the normal procedure cancellation of subscription I can't because in my formula it is marked that the trial version, so I it is no privilege that suggests to cancel the subscription in this topic as it is more on the help site. Help me please I'm lost...

Thank you

Please respond to the private Message that I sent you so that we can help you properly.

Tags: Adobe

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