I can't convert a word document to PDF format. Help?

I tried to convert a word Microsoft 2016 health form in a form PDF. However whenever I try to do the PDF form apparently elsewhere, the document is opened (which it isn't) or there is an error! How can I fix this?

Hi karenc74856874 ,

Please provide the app & OS version on your system. Also check if there is an update of the application available for installation (help > check for updates)

Follow this thread to reset the Acrobat preferences:- How to reset preference settings in format Acrobat.

Then open Acrobat, go to the Help menu and repair the installation.

Let me know how it goes.

Kind regards

Christian

Tags: Acrobat

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