I can't get my redemption code to work

I went through registration and got a redemption code but when I try to use it I get the redemption code has expired. I just had and tried to use it... How can it be expired? I need help... I am a student with Art Institute of Pittsburgh. I can't do my assignmewnts until I get this working and I'm behind on my work... Please help me soon.

Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

- and https://forums.adobe.com/thread/1572504

or

Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

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Creative cloud support (all creative cloud customer service problems)

http://helpx.Adobe.com/x-productkb/global/service-CCM.html

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