I can't get updates for Adobe or programs AVG 2011 - connection to the server has failed

I have windows xp. and my AVG does not update my Anti virus and Anti spyware is obsolete. AVG Forum suggests that my windows installer should be activated, but I tried the adjustment option here, but it did not work. Same problem with Adobe, unable to update - the connection to the server failed. I could really do with some help.

Thank you very much

Kimhib

Hello Kimhib,

Try this solution that worked for others.

Go to Windows Explorer
Follow the path in C:\Documents and Settings\All Users\Application AVG\Update\download
Delete the 2 files .ctf there.
Then go to AVG and try to connect to the server. If all goes well, you can now save the download to your computer and install the new files.

The files are: avginfoavi.ctf and avginfowin.ctf

If you still need help, you can post in the Forums of AVG: http://forums.avg.com/us-en/avg-free-forum?sec=theme&act=show&id=1

Thank you

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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