I can't open AppStore on my laptop (acer, window 8.1)

Hi guys

I really need help, I've been almost a month now that AppStore does not work and I have tried EVERYTHING... Troubleshooting, cmd, reset pc... I try everything but still does not, and when I try to open the app store that page just said "my pc is not to connect to the internet, try later..."  I did everything even reset my laptop without affecting the files of my... PLEASE I NEED HELP

Hello Sandy,

Thanks for posting your query on Microsoft Community forum.

According to the description of the problem, you can't use the app Store and make error "your PC is not connected to the internet, try again later." The error code may appear when there is a problem with the network connection. This can also occur due to problems with Microsoft account outside the app Store parameters settings.

Please refer to the suggestions of Pinaki being answered on January 2, 2014 and try the method 1 and method 2 you already tried other methods.

http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-windows_store/we-were-unable-to-connect-to-the-store-this-might/053fc49b-773d-461F-ADE6-6f3e377f626d

If the problem persists, you can try to follow the steps given in the below mentioned thread. As this has helped a lot of people, so there might be a chance that it will also help you.

App Store: "your PC only is not connected to the Internet."

I hope this helps to solve the problem. Please come back for any clarification on this or any issue of Windows. We will be happy to help you.

Kind regards

Tags: Windows

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