I can't open my laptop that is not working my password
I can't open my hp pavilion dv6., Ive put a password but I don't know why this is not working... ive tried click f11 and recovery system it shows restore your computer out of the box and first of all the choice between backup files or recover without backing up your files before you proceed... what will I do... ? IM afraid that bad losing all my files... Please help tnx for your reply... pauline advans
Hello Pauline05
Thanks for posting on the HP Forums!
I understand that you cannot log on to Windows. I will do my best to help you!
You encounter the following problem: you receive a "The user profile Service has no login" error message
If you are, there is a Microsoft document with complete troubleshooting for this issue. You can get this information at the link above. If you are not the case, please specify what is happening.
Please try these steps and let me know the results. Thanks again for the display on the HP Forums. Have a great day!
Mario
Tags: Notebooks
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