I downloaded a message from Mayflower.wps, and it does not open

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  I see that you get an error trying to access files on an external drive. I'll help you with this problem.

  1. What is the brand and model of the computer?

  2. What is the brand and model of the external drive?

  3. what security software is installed on the computer?

  4. have you made changes on the computer recently?

  5A external drive earlier good work?

  6. have you updated to Service Pack 2 installed?

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  Method 2.

  Plug this external drive on another computer and check the status.

  Method 3.

  Start the computer in safe mode and check.

  Start your computer in safe mode: http://windows.microsoft.com/en-SG/windows-vista/Start-your-computer-in-safe-mode

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  Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.

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• I reinstall CS4 after failure of hard drive and everything works except Acrobat 9 Pro. I'm under El Capitan on MacbookPro. I reinstalled Acrobat but when I open I only get Word to Acrobat in the finder without options and it does not open.

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  I tried to uncheck the boxes, but no difference.

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  Thank you.

  Thanks for the explanation. I actually have to install Acrobat and it now works. I downloaded and installed Adobe Reader XI (I think, http://ardownload.adobe.com/pub/adobe/reader/mac/11.x/11.0.02/en_US/AdbeRdr11002_en_US.dmg ) and opened the program. I noticed that after I opened the new drive, my Adobe Reader 9 program began to work. After that, I tried to open Acrobat and instead of getting the error 6 message that I had before, I had an error on a question of license that would require me to uninstall and reinstall the software. Once I did these steps my Adobe Acrobat 9 Pro started working! Don't know why my program, but it is fully functional again. I hope it helps someone else, I have why I came to answer.