I get a "Failed to initialize" message when I try to download the player XI

I am running windows XP SP3, after the opening of any doc pdf as my computer would lock up. I uninstalled my current version and tried to download the latest version. No mater what I tried, I would get the same message "failed to initialize." I turned off AVG, tried to use Mozilla and IE8, uninstalled Flash Player all with the same results. What else can I try?

You can try to use this tool to remove all traces of the previous versions of the player:

http://labs.Adobe.com/downloads/acrobatcleaner.html

Then download the complete drive offline Installer

http://get.Adobe.com/reader/Enterprise/

and run immediately after restarting your computer.

Tags: Acrobat

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