I get the error code 2691 code line 3 0 trying to recover items deleted in Outlook Express

The initial problem is that none of my messages in Outlook Express when I open any folder. My representative Easy Tech told me to try to recover my deleted messages and that's when I got the error message. Easy Tech then the rep told me it was a script error and told me to run Windows updates and that would fix the problem. He did not. Help, please.

If you can open OE, then go to file | Identities and setup a new identity. This will give you a store own message and a clean settings registry hive.   Then go to file | Import | Messages and import from the old identity.  If it works fine, so beware of interference antivirus (see www.oehelp.com/OETips.aspx#3) and add your e-mail account to the new identity.  Then make a backup if you don't have it already.

Steve

Tags: Windows

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