I had Mac Air in the month of April, now using only Safari DR.celaner shows me that I have use all RUM - 4GB. and mac gets hot. is this normal?

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• Microsoft never takes a look at the error reports I send?... it doesn't seem that you do because nothing is solved and I get the same error reports!

  I've been having problems with my computer, I continue to send error reports, but apparently, no one throws a look at them at the other end, because I keep having the same problems.  Is there really someone in Microsoft who take a look at the reports we submit?  I would really like to know!

  If you see messages like this:

  Please inform Microsoft this problem

  We have created an error report that you can send to help us improve Generic Host Process for Win32 Services.
  We will treat this report as confidential and anonymous.

  Send error report do not send

  I wouldn't count on return all useful 'response' of MS because allegedly they do not have any of your information (so how would then be able to communicate with you?) if they do not have your information, they say they will definitely preserve confidentiality, but maybe one day your contribution will help the best ways to handle errors and respond in a way that actually works to understand.

  If you choose to send things, don't forget to give long enough the process — sometimes several minutes and you will get a message back that may or may not be interesting to read, but they are usually generic "Thank you for your comments" type messages.  Sound familiar?

  If it is a known problem with a solution, you can be lucky and get some tips on how to solve this problem, but I wouldn't count on it and have never actually seen it work out that way, but I could at least give the error notification mechanism a chance and see what he has to say.  You can also find out more about works XP when you are finished.

  Some people feel that potentially sending your system information (and who knows what else) Microsoft is an intrusion into their privacy and choose to disable the function of «»  Who knows what information you send to Microsoft when you click send error report.

  If you want to know how to disable this feature, let us know and I'll tell you how.

  You probably better to solve your problem in the system the old fashioned way... by yourself (and with the help if you need it), I would like to ask a new question in the appropriate forum.

• Hi guys, I had a problem with the monthly payment, it is written that my credit card data are no longer available, but my credit card is still valid until the 04.16 I olny a few days to fix this, is there another way to make a payment?... and h

  Hi guys, I had a problem with the monthly payment, it is written that my credit card data are no longer available, but my credit card is still valid until the 04.16 I olny a few days to fix this, is there another way to make a payment?... and how I can do?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I plan The New School student to use all software of creation of clouds, but I can't open Photoshop in my Mac, today, it is said that it has expired. I tried to redeem or to install again, but it does not work.

  I plan The New School student to use all software of creation of clouds, but I can't open Photoshop in my Mac, today, it is said that it has expired. I tried to redeem or to install again, but it does not work.

  Hello

  Please, try the following steps:

  • Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
  • Reboot the computer.
  • Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop

  Kind regards

  Sheena

• I'm new to CC.  I discovered that I had to download first CS6 inorder to get it. (May not yet know how to get the title templates, etc. cannot understand instructions; but I spread) I see that it still says trial.  How can I get the

  I'm new to CC.  I discovered that I had to download first CS6 in@order to get it. (May not yet know how to get the title templates, etc. cannot understand instructions; but I spread) I see that it still says trial.  How can I get the full thing.  I am a Subscriber complete cc

  I don't know what you've done, but here are the instructions to install the PProCS6 and the callback with a cloud account

  Yet the instructions http://helpx.adobe.com/encore/kb/encore-cs6-installed-cc.html if you have a subscription

  - and the difference in the Cloud application manager 2015 https://forums.adobe.com/thread/1906752

  Still will not run as a trial, it is enabled when you install and activate PProCS6

• After that I have to redeem my code and try to download it says that it is impossible to open the page.

  After that I have to redeem my code and try to download it says that it is impossible to open the page.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Hi, I just bought a used 2012 Pro 13 "Macbook. It came with iMovie installed. However, I would like to get the update to iMovie. He said: I can't update iMovie because a different Apple ID was used to download iMovie and I get errors. How can I update iMo

  Hi, I just bought a used 2012 Pro 13 "Macbook. It came with iMovie installed. However, I would like to get the update to iMovie. He said: I can't update iMovie because a different Apple ID was used to download iMovie and I get errors. How can I update iMovie?

  Error message #1: these applications cannot be accepted by your Apple ID. These applications have already been assigned to another Apple ID, and they will be available in this list of purchases Apple ID. If you don't have access to this Apple ID and would like to receive future updates, you will need to purchase applications.

  Error message #2: update are not available with this Apple ID. This update is not available for this Apple ID either because it was bought by another user or the item has been refunded or cancelled.

  Error message #3: we could not complete your request. There was an error in the App Store. Please try again later. (null)

  Unfortunately, free updates are available to the original purchaser of the computer. The iMovie is locked to his Apple ID, so unless you have to grab his ID, you can buy iMovie.

• How can I disable the mouse pad when you use a mouse plug-and-play?

  How can I disable the mouse pad when you use a mouse plug-and-play? I tried to disable the driver, and nothing works.

  Hello

  Check with support of the manufacturer system, documentation online or forums that there is probably
  Shortcut keys that enable and disable the touchpad functions.

  Parameters for TouchPad located in the control panel - mouse (there may be several tabs with TouchPad entered)
  and some come with a utility that loads in the Notification area next to the clock in the bottom right.

  ==========================================

  If necessary: (make sure that you have restarted at least once, if the above did not work)

  Panel of configuration manager devices - mouse and pointing devices - Double click on the touchpad - the driver tab-
  Click on update driver (it comes may not do anything like MS is far behind the drivers of certification), now right CLICK
  on the TouchPad and UNINSTALL.

  Then go to the USB and UNINSTALL ALL controllers except the category itself (all in). RESET

  This will refresh the driver for the TouchPad and battery USB. This does not prevent the touchpad from working.

  The similar procedure on XP, Windows 7 and Vista is the same, except that we need to clear the specific device if present.
  http://support.Microsoft.com/kb/310575

  Then go to the system manufacturer's website and get the latest touchpad drivers.

  Download - SAVE - go to where you put it-click on - RUN AS ADMIN.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Downloads: whenever I download something it used to stay in the download window until I deleted it. Now, will it automatically in a downloads folder that I have to go look

  Whenever I download something it used to stay in the download window until I deleted it.  Now, he will automatically in a downloads folder that I have to go look.  How can I fix?  And can I delete stuff in this folder once it's been downloaded?

  "And I can delete stuff in this file once it's been downloaded?"

  If you delete a download without 1 do something with it, it wll be lost.

  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-file-you-have-downloaded

  Search for a file that you have downloaded

  Read the above info.

  See you soon.

  Mick Murphy - Microsoft partner

• When typing text cursor suddenly jumps to a point in the text already entered. Use Ctrl Z to recover. How to stop this?

  When you type text, cursor jumps suddenly to a point in the text already entered.  Use Ctrl Z to recover.  How to stop this?

  I use Windows 7 on a Dell Inspiron.

  I recently did a "clean boot" who has cured a problem of high CPU usage, but left me this cursor jumping problem.  I have to look at the screen as I type to be aware of these breaks that often occur at random.

  Hello Malcolm,

  Yours is a laptop? If so, you're probably brushing the touchpad with your Palm or fingers. The easiest way around this problem is with an external mouse with touchpad disabled. To disable the touchpad go to control panel, Manager of devices and look under the mouse or HID for her. Then, right-click on it and select Disable (not uninstall - it will reinstall itself only if you do).

  You can also connect an external mouse and select the option for Notification of Touchpad to disable the touchpad when an external mouse is present. This setting can be found in the mouse properties dialog.

  Let me know if this solves the problem for you.

  Kind regards

  BearPup

• I have Adobe Acrobat XI pro, and I get a screen everytime I open a pdf file, asking me to upgrade to DC or this software license. I don't want to upgrade, how can I get rid of the pop up?

  I have Adobe Acrobat XI pro, and I get a screen everytime I open a pdf file, asking me to upgrade to DC or this software license. I don't want to upgrade, how can I get rid of the pop up?

  Click on software under license and enter your serial number when prompted.

• I use lightroom on my laptop, and now I want to download on my desktop that I have multiple devices to the original purchase.  How can I download it for my office?

  I use lightroom on my laptop, and now I want to download on my desktop that I have multiple devices to the original purchase.  How can I download it for my office?

  You install programs exactly in the same way you did the 1st time... Put your disc in the drive, and enter your serial number when asked

  .

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• On OSX 10.11.2 I try to install CS5 but he repeated to me that the installation disc is damaged? You can see on my account that I have a serial number. CS5 can work on my new laptop?

  On OSX 10.11.2 I try to install CS5 but he repeated to me that the installation disc is damaged? You can see on my account that I have a serial number. CS5 can work on my new laptop?

  Since it is a forum of number, not many people here can see that you have a serial number.  Running older software on the latest machines is always questionable.  There are many applications, I sitting on discs (some 3.5 or 5 inch disks) in a box that won't do anymore of that for the rest of their lives.

  If the disk has a problem then you should try to download instead.

  Download and Installation Help-

  https://helpx.Adobe.com/download-install.html

  CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

• After that I have enter my serial code # and select the location in which to install Lightroom, I click on install.  Windows asks if I want to leave, I say Yes.  Then it starts installing but quickly gives a screen Installation failed

  After that I have enter my serial code # and select the location in which to install Lightroom, I click on install.  Windows asks if I want to leave, I say Yes.  Then it starts installation but quickly gives a failed Installation display The error summary of files gives me no information.  Any ideas?

  Thank you, but I thought about it.  I have to select "Run as Administrator" on the installer so that it works correctly on Windows 8 Pro.  FYI just when it happens again.

• Hi, I have a PDF form that has multiple check boxes. Some boxes have values (off, yes) that others have just (Yes). How can I get the value of "Off" to all of the other boxes as well. Any help is greatly appreciated.

  Hi, I have a PDF form that has multiple check boxes. Some boxes have values (off, yes) that others have just (Yes). How can I get the 'Off' the value assigned to all the other boxes as well. Any help is greatly appreciated.

  'Off' is the default value of any box when it is not checked. It can not

  be changed.