I have a license for Acrobat 9 Pro for PC.  Can I use this license to download the Mac version?

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• I am a registered owner of Lightroom 6 but my old computer (PC) is dead and is seemingly irreparable... I just bought a MacPro and would like to know if it is possible to download the Mac version 6 on it without having to pay for another license.

  I am a registered owner of Lightroom 6 but my old computer (PC) is dead and is seemingly irreparable... I just bought a MacPro and would like to know if it is possible to download the Mac version 6 on it without having to pay for another license.

  Hi Charlay,

  Yes, you can download Lightroom on your Mac computer from this link: Install Photoshop Lightroom

  And you can then activate Adobe programs on two machines, you will be able to activate it without having to buy it again.

  Kind regards

  Claes

• I have a canon 70 d and just bought 12 elements. It will not open a file raw for me. I've been advised to download the latest version of camera raw, I did, and he always says that my camera is not supported. I really need to open my raw files. Peut

  I have a canon 70 d and just bought 12 elements. It will not open a file raw for me. I've been advised to download the latest version of camera raw, I did, and he always says that my camera is not supported. I really need to open my raw files. Can someone help me.

  Which version of the Camera Raw plugin do you have now?  Use the help / about Plug-ins / Camera Raw in the PSE to see Editor.

  Also this operating system you have, XP, Vista, or something more recent?

• I have an apple phone 5 and I wanted to know if it was safe to download the beta version of IOS 10?

  I have an apple phone 5 and I wanted to know if it was safe to download the beta version of IOS 10?

  Beta software may not be discussed in the public forum. If you are interested in beta iOS, you must take a look at this FAQ page. Beta of iOS should not be loaded on a device for daily use, it's really for testing only. https://beta.Apple.com/SP/betaprogram/FAQ

• I own 13 element to Win and just got my Mac Book so I downloaded the Mac version of 13 items and trying my serial number, but get the message that this serial number is not valid (I type the exact Win serial number I have my account

  Hello

  I have 13 element to WIN and just got my MacBook so I downloaded the MAC version of 13 items and trying to allow my serial number, but the message that this serial number is not valid (I type the exact Win serial number I have my account on the Adobe website)

  Since version 13 is no longer marketed, I will assume that you are since long TIME 30 days return policy

  You'll have to buy version 14 for your Mac... or install a software emulation to then run your program Windows on a Mac

• I have an IBM 64 bit machine that came with a windows XP pro COA. Can I use this COST to install XP 64 bit?

  I have an IBM 64 bit machine of zeon who came with a windows XP pro COA.  I installed XP pro 32 bit.  Now I want 64-bit. Can I use this same COST to clean install XP pro 64 bit? If so, were to get a 64-bit OEM disc. And I don't want Windows 7.

  Hello

  You must ask for Windows XP 64 bit CD from manufacturing.

• I currently have a PC running Adobe products, Adobe will allow me to download the Mac Version, because I'm going to buy a Mac Pro?

  I currently have a PC running Adobe first Pro CS 4, CS Photoshop 5.5 and 4 CS again.  I am considering buying a Mac Pro.  Can I download Adobe the Mac Versions of Adobe products I have already, or are there fees to do?

  In addition, CS4/5 are no longer sold

  You can install http://www.parallels.com/ "emulator" on your Mac to run Windows programs

• Can we use this product key on the back of the laptop for the activation and the windows 7 Professional 32-bit to windows 7 Professional 64-bit upgrade?

  I have a laptop HP originally shipped with windows 7 32-bit professional. Now I want to upgrade to windows 7 professional 64 bit. I don't have with me installation disk. So I thought that it is possible (and legal) to resume an installation of windows 7 professional 64 bit disc from a friend and use this product key on the back of my laptop computer to activate windows after the installation of 64-bit? I'm a bit confused.

  NOTE: This sticker on the laptop has windows 7 pro oa, and a product key to 25 digits (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx) written on it.

  In addition, the product ID in the information system in the control panel is OEM.

  Yes, you can use the product key located on the COA sticker with a full retail version or the version upgrade Windows 7 Professional disc.

  You will need to do a clean install, there is no place on the way to upgrade Windows 7 32 bit to 64 bit.

  Using the disk of 64-bit Windows 7, install Windows 7 Windows Easy Transfer Utility from the DVD (to find it, simply navigate to x:\support\migwiz, "x:" is the name of your hard drive. (In this case, you will see a collection of files, the important"that you must search for and double-click is 'migsetup'.) run it and create a DAMP (Windows Easy Transfer file), if you have an external hard drive, you can access it later when you perform a clean install of Windows 7 64-bit disk so you can stored there.

  Once you have done this, just do a clean install of Windows 7 64 bit disc. In Windows 7 64 bit disk, start Windows Easy Transfer, follow the wizard screen, tap on which is stored the WET file (external hard drive) and it will restore your personal files and settings. Reinstall the applications needed.

  http://www.notebooks.com/2009/10/07/using-Windows-easy-transfer-in-Windows-7/

  Boot from the DVD 64 bit Windows 7
  Click Install now
  Accept the license agreement
  When the option is displayed to select a type of installation, click (Custom advanced)
  Select the disk partition where you want to install Windows 7 click Next.

  You will receive the following warning:
  The partition you have selected may contain files from a previous Installation of Windows. If so, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows.
  (At all costs, do NOT click on anything in Format, deletion or Partition name.) So even do a custom installation, your personal files are still kept. Click OK

  The installation program will now begin installation. During installation, your computer will be restarted several times.

  Once the installation is complete, you can complete the Out of Box experience as the choice of your laptop, create a username, password, your time zone. You can then proceed to download the latest updates for Windows and reinstall your applications and drivers.

  You can then retrieve your personal files from the Windows.old folder and reinstall all of your applications and drivers.

  http://notebooks.com/2010/11/09/how-to-recover-documents-music-and-email-after-upgrading-with-the-Windows-old-folder/

  See also:

  http://techingiteasy.WordPress.com/2012/04/13/how-to-activate-Windows-7-OEM-license-using-a-retail-disc/

• I have a version of Adobe Acrobat 9 Pro Extended full licensed. I want to find an upgrade to Adobe Acrobat 10 Pro, or even Adobe Acrobat 11 Pro. How can I do this, how much will it cost?

  Help

  Hi williamk43832713,

  Adobe provides no more upgrade to Acrobat X or XI, the only available update is Acrobat DC that too many Acrobat X & IX only.

  You will not be able to update Acrobat 9 Pro Extended for DC.

  So in this case you will have to purchase the full application of Acrobat DC Plans and prices | Adobe Acrobat DC.

  Kind regards

  Nicos

• Purchased license of Acrobat Pro DC. Can I use this on Pro XI?

  I recently bought DC Pro version license for Mac OS X. Unfortunately, I hate the right pane keep popping up everytime I open a new document. I would go back to the XI version, and I was wondering if you can use the key in your possession on Pro XI.

  Thanks for your help.

  Hi Jay,.

  No, it is not possible to use your key to series on Acrobat Pro XI.
  However, it is possible to hide the Tools panel permanently in Acrobat and Acrobat Reader DC

  Kind regards

  Rahul

• IV already bought cc for my iMac but also well want it on my Mac book pro. How can I do this? IV downloaded it on my Mac book but the serial number doesn't work

  Hi guys. IV already bought a year of CC and have it on my iMac. I now like it on my Mac book pro as well. How can I do this? I think I can have it on both machines at the same time

  Hi Clint,.

  Please refer to the help documents below to download the application Adobe CC:

  Creative cloud to desktop

  Download, install, update or uninstall applications

  Terms of license: licenses and terms of use | Adobe

  Kind regards

  Sheena

• Hi all! I would like to know, if I buy a subscription to Creative Cloud for Windows PC, then I buy a Mac, can I just switch my subscription and so to download the MAC version, without having to subscribe with another subscri

  Hi all! I would like to know, if I buy a subscription to Creative Cloud for Windows PC, then I buy a Mac computer, can I just switch my subscription and then download the version for MAC, without having to subscribe to another subscription?

  Hello

  Altogether.

  CC Adobe license can be activated on 2 machines using the same Adobe ID.

  It may be Windows or Mac as Adobe CC is platform independent.

  Kind regards

  Sheena

• Windows XP Prof have had problems for 6 weeks, he tracks and tried to download the removal tool from malware KB890830, halfway through, I get a message about a redirect HELP!

  Start the computer in normal mode, tried to download Microsoft Security Essentials, during download of Mozilla rediredted.

  Then restarted and I tried to download the malware Microsoft Windows (KB890830) removal tool, tried twice and was redirected each time.

  Any suggestions?

  Hi JudiDue,

  ·         What browser do you use?

  ·         You did it all change hardware or software on your machine before this problem?

  If you are using internet Explorer, you can follow this link & check if the problem persists.

  How to restore a hijacked web browser

  
  Reference: what is the browser hijacking?

  Hope the helps of information.

  Please post back and we do know.

   

• for DC can we use our in lieu of the box?

  can we use our own services of backup vs. Dropbox?

  Hi aknrol55,

  You may not use any other service except the one provided with the Adobe application.

  You can add one of those shown in the screenshot below:

  own in the screenshot.

  Kind regards

  Meenakshi

• I made a mistake. Buy Adobe Premiere elements 13 but BONES badly chosen. Now, I got the Windows version, but I have a Mac. How to transfer my license for the Mac version?

  I made a mistake. Buy Adobe Premiere elements 13 but BONES badly chosen. Now, I got the Windows version, but I have a Mac. How to transfer my license for the Mac version?

  Here's how to swap: order product. Platform, language swap

  but I think that your license is double platform.  Download the mac version and see if your serial number will be activated.  If this isn't the case, at least, you will have the 30 day trial to use while you wait for your platform swap.

  Downloads available:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7
  • Lightroom: 5.6| 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".