I have a sony vgn nr460 and does not record the disk hard dvd

I have a sony vgn nr460 and the dvd drive not registered when tried fixit said the driver lack an updated sony driver and device thing Control Manager even said installation driver fail can someone help me

Hi dexlyndon

1. What is the complete model of the computer number?
2. are you referring to the DVD drive as DVD drive?
3. do you think that no matter what error code indicated in the device properties in Device Manager?
4. what fixit did you run?

I suggest you to run the fixit from the following links?

Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116

Your CD or DVD drive cannot read or write media
http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

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