I have my laptop rental but I still have the rental companys commando.exe still installed on my laptop and I can not remve, is the rental co "supposed to remave it?"

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  http://Windows.Microsoft.com/en-us/Windows7/what-is-program-compatibility
  
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  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows
   
   
   
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  Open the audio playback troubleshooting utility
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  Method 2:
  Run the Fixit described in the article and perform the steps:
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  See also:
   
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  I hope this helps.