I have two accounts CC, would like to cancel. What should I do?
I have two accounts CC, would like to cancel. What should I do?
Hi Giselle,
If it's a plan of composition of the month. Please see the link:
Cancel your membership creative cloud
Otherwise please contact support:
Hope this will help you.
Concerning
Megha Rawat
Tags: Adobe
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To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
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http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
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I found that I have 2 accounts of creative cloud that I need to consolidate. I would like to cancel the redundant account and any duplicate paid apps. How can I do this?
If you have purchased several perpetual licenses under different email ID then:
(A) if they are produced at retail (products are approved in adobe.com).
It can be done by a transfer of license.
(B) if they are volume license (the products are stored in licensing.adobe.com)
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Subscriptions based on Email ID, they cannot be merged.
You can contact Adobe via http://helpx.adobe.com/contact.html?
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You Inbox of your private purchase details, I will let you know the options available.
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