I have two Adobe Id with first ID, I used the trial version. When it expired, I did the second ID and purchased Adobe Acrobat proDC version with monthly subscription. On my first ID it shows now that I have Acrobat pro DC subscription. Second ID (the one
I have two Adobe Id with first ID, I used the trial version. When it expired, I did the second ID and purchased Adobe Acrobat proDC version with monthly subscription. On my first ID it shows now that I have Acrobat pro DC subscription. Second ID (the one I bought the subscription) shows nothing. Now, during installation by using the ID of the first, all is going well, except using the software. He always says "your trial has expired! Using the ID of the second to make same duration does not work... I can't download the right version. Free trial only. Pleasehelp me. I'm desperate.
Hi kimmok51975897,
I will recommend you to contact our customer service team to get this fixed number. Follow this link Contact Customer Care, sign in using your Adobe ID (under which you subscription) & check on "still need help? Contact us' button.
Kind regards
Nicos
Tags: Acrobat
Similar Questions
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I have uninstall it by accident with Adobe Acrobat PRO DC with third party software. Now I can't install Adobe and creative cloud does not load apps. How a fix it?
Hey bellmarg,
Please uninstall Adobe CC using this cleanup tool use the Adobe Creative Cloud cleaning tool to solve installation problems, restart your computer & reinstall it using this link Adobe Acrobat Pro DC: PDF Converter, convert PDF files from anywhere.
Let me know how it goes.
Kind regards
Nicos
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I have Adobe Acrobat Pro and now want to install it on my new computer.
I have Adobe Acrobat Pro and now want to install it on my new computer. I downloaded Adobe Acrobat DC (could not find Adobe Acrobat Pro), and now he tells me that my serial number is not valid.
which version of acrobat you are looking for?
If acrobat x or newer, Standard of Acrobat DC, XI or X or download Pro versions
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I currently have Adobe Acrobat Pro XI free trial. He tells me that we can buy Adobe pro to version 11.0 (XI) British Colombia, our database software is not compatible with the version 15.0 (DC). All projects/products seem to say DC Adobe. Where can I find or how to buy just the Pro?
Hi lplaw1234,
Acrobat XI can only be used as a trial for a month.
Adobe now offers only Acrobat DC Plans and price | Adobe Acrobat DC.
Kind regards
Nicos
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Have you tried to upgrade the operating system? If so, then is there an error message you get when installing? Please share.
You can check: https://helpx.adobe.com/acrobat/system-requirements.html
Error message: it is so far: Adobe Creative Cloud desktop application uninstalled Adobe apps as up-to-date lists
Concerning
Stéphane
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I just bought Adobe Acrobat Pro DC for my Mac ($449) and I received an order confirmation and serial number. I had been using a 30 free trial version. I don't have a confirmation e-mail. When is that coming? What should I download Acrobat or Adobe allows only the software I have?
within 1 business day pst.
You can view your account, too: Adobe ID
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Is it really necessary to pay for another FULL of Adobe Acrobat Pro DC version so it can be used on another computer? Even if we are on a network.
As far as I know, Adobe programs are not running on a network... If you have computers A and B, and the program is on A, it cannot be run on B on the network, it must be installed on B to work
More info about kglad said...
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-Two activations for a single account CAN NOT be used at the same time (to be noted in the link above of the license)
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Ive bought and downloaded adode acrobat Pro DC and its now asking me for the previous issue. I don't have it. He told me to uninstall the previous version of adobe so I did I don't have the password for the trail version more. How can I fix? I can't open any pdf on my computer now.
If you have purchased Adobe Acrobat Pro DC as an upgrade, then a serial number of the previous version which you have like Acrobat X or XI. If in the case where you have not bought one of these in the past, then you must buy Acrobat Pro DC as full version (US $449.00).
In this scenario, you can return the version upgrade and purchase the full version. To return the Contact Customer Service
Thank you
Abhishek
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I have Adobe Acrobat Pro XI. I want to remove the OPEN password required from the pdf file. I have the password. How do I do that? Moreover, there is no lock showing on my toolbar button.
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I just bought the upgraded version of Adobe Acrobat Pro DC, error, that I do not have a program Adobe with a serial number. I'm trying to contact the company to cancel my payment and ask them to use the access to download the full version in Australia. Y at - it (other than the noreply) email address.
Please see I sent a private message.
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Hello. I have download Adobe Acrobat Pro DC, after loading it is a window that is unable to access the Internet or is configured incorrectly. Tried to change the time and the Internet works fine. What can we do?
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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I installed an improved version of the Adobe Acrobat Pro DC but I think I had to install the full version. I used the free 30 day trial and come to understand that I have to get the improved version. I'm to understand that he could have the wrong choice on my part. How to get the version that will work for me, without being charged double?
Thank you
Kris rake
Hey Kris,.
Its a double wire.
Please continue the discussion here: I installed an upgrade Adobe Acrobat Pro CC and I think I need to install the full version. I was using the free temporary version of 30 days and so I thought I should just get the upgrade
Kind regards
Ana Maria
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I have Adobe Acrobat Pro XI. I want to form a federal Government Web site, and after clicking on the link, I get a message that my PDF reader isn't able to display this type of document and that I need to upgrade to the latest version of Adobe Reader for Windows. After you download the upgrade, I always get the same message. Please notify.
Hey askinst7,
Please save the form on your computer and then try to open it in Acrobat.
Let me know how it goes.
Kind regards
Ana Maria
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I bought Adobe Acrobat Pro Extended 9. My laptop got crashed and now I want to install Adobe Acrobat Pro extended 9 as I have the serial number for this product. I'm not able to find the download link for this product, but there is a link for Adobe Acrobat Professional 9 and I download and run the program installation and entered the serial number and it shows incorrect serial number. I need fix the download link for Adobe Acrobat Pro Extended 9. Thanks in advance.
Windows:
Download Acrobat products | 9, 8
Mac:
N ° 1)
Click on the below link, Sign In and open Photoshop Elements download link.
Do not close the page, just keep it open.
https://www.Adobe.com/cfusion/TDRC/index.cfm?product=photoshop_elements
Note: * If we do not keep the page of items in Photoshop, we will have access denied error message when file downloading install direct.
Then click on the link below and download the installer directly mentioned in step 2.
Step 2)
http://trials2.Adobe.com/applications/Acrobat/APRO/9/APRO9_Mac_WEB_WWEFG.dmg
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