I installed a logitech webcam, and everytime I go to use it with windows messenger it stops and says that there is a problem

I installed a logitech webcam on my computer and everytime I go to use it on windows messenger, MSN messenger stops and also I'm unaable to use yahoo messenger.

Hi LindaKeippel,

1. what operating system do you use?
2. what happens when you try to use yahoo messenger?

Method 1
I suggest that you set the computer to the boot and try to use the Messenger. The following link will help you configure the computer to boot.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135

Note: Put the computer into normal mode.
A. Click Start, right-click computer and then click on manage.

If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

B. in the console tree, click Services and Applications and then click Services.

(C) in the part of details, right click of Windows Installer and then click Start.

Method 2
If the steps above fail, I suggest you to reinstall the drivers from the manufacturers Web site, the following link will help you to reinstall the drivers.

Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

Method 3
Once you reinstall the drivers, I suggest you run the windows updates again.

Install Windows updates
http://Windows.Microsoft.com/en-us/Windows-Vista/install-Windows-updates

Tags: Windows

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