I installed a new sound card and it now says pilot active but not turned on, when you look at the system properties, it is there, but there is no sound at all.

I installed a new sound card, but it will not play sounds.

When I look at the properties under system it says driver active but not lit.

If I try and download the latest driver it says that you have the most updated version.

When you have a look at the sound properties it shows nothing.

Hello

· What is the number and the model of the computer?

· What is the exact message you read?

· What service pack is installed on the computer?

Run this utility from the link below: no sound in Windows: http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows?T1=tab02

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