I just downloaded photoshop elements 13 on my mac but sound for windows... can I convert? When I bought it, I didn't see no options for compatibility mac or windows?

can someone help me?

Unless you have purchased a multiplatform license, you will need to contact the Support from Adobe and get help them to switch to the Mac license.  Chances are that you will have to wait until the weekend past before they are available.

To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

Used to be cross-platform by default but that was changed for the latest version of PSE.

Tags: Adobe

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