I paid 2 months from now for students of creative cloud, but when I downloaded apps with my email it is not active, and I start the trial!

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• I signed up for adobe today and downloaded adobe creative cloud.but when I downloaded it and tried to download photoshop it says trial expire.i never used photoshop before.help please

  I signed up for adobe today and downloaded adobe creative cloud.but when I downloaded it and tried to download photoshop it says trial expire.i never used photoshop before.help please

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

• Dialog box that says ' Creative Cloud Installer wants to make changes. Type your password for this purpose"- I type my password for Adobe ID (creative cloud), but it will not accept it. who should I go for help with this query?

  Dialog box that says ' Creative Cloud Installer wants to make changes. Type your password for this purpose"- I type my password for Adobe ID (creative cloud), but it will not accept it. who should I go for help with this query?

  It does not ask the cloud your computer admin password password!

• I recently bought two pictures for my youth group. When I looked behind them image is a larger image, but, when I downloaded it it's a smaller image. How can I get the enlarged image?      #93598775 & #18109349

  I recently bought two pictures for my youth group. When I looked behind them image is a larger image, but, when I downloaded it it's a smaller image. How can I get the enlarged image?

  #93598775 & #18109349

  Follow these steps: I downloaded my 10 free images and they all have the Adobe watermark on them, so I can't use them. Why do they have a watermark on them?

• If I bought the bundle of creative cloud together, do I download apps on my computer right now?

  I think the 'all-inclusive' creative cloud and I was wondering if I can buy it and not download applications right now on my laptop? Due to the fact that I am a student and want to use the student before end of October discount, but I wouldn't be able to get my new laptop until after the end of the student, discount about 8 days after. Is it still possible to pay for the creative cloud but not to download the software immediately on my computer?

  Hello

  Yes, you can buy creative cloud before the end of the discount, and then install creative cloud whenever you have your computer.

  Once you buy creative cloud, it do not get downloaded directly on your machine.

• Paid for Adobe Creative Cloud but had to download the trial version

  I just paid for 1 year in the educational version of cloud full creative adobe and downloaded on my laptop. I already have Adobe Creative suite 6 master collection on my laptop and I was not able to open creative cloud applications that I did an uninstall on Adobe Creative suite 6 master collection.  Then I tried to open the creative cloud and he insisted that I have try the trial version and to be in a pinch because I loaded on my laptop needed to start the new class the next day, I downloaded the trial version.  Now, I need to know how to install the creative cloud that I already paid for and to make sure it works well. I think that the newly loaded creative cloud could have a conflict with the Adobe Creative suite master 6 precedent. Is there a phone number I can get in touch with him talk tech to answer these questions and help me to get this software working.

  Please visit:CC help | Applications creative Cloud back to update evaluation Mode to 2015 CC

  https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html

  I hope this helps.

  Concerning

  Megha Rawat

• Hi, I pay monthly for creative cloud but since I accepted an upgrade towards 2015 I was not able to use it.  He ask again me to test the 2015 version.  I am still charged for it even if he disappeared.  Any ideas?

  Where is spent creative cloud, and how do I get this back - help!

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• Help, please! I have paid for Photoshop in creative cloud, but does not refresh the creative cloud subscription. What should do? Adobe really steal money from customers?

  ???

  Hi Karp125521,

  not those stolen money here. Orders may take up to 24 hours to process, so check at a later date.
  If your subscription still not changed then please contact the Customer Care Team via this link:

  " Contact customer service

  Kind regards
  Maurice

• Dear friends, could advise you on the activation of the lightroom? I renewed my subscription for Lightroom in July through creative cloud, but when I open it it says Hat subscription must be renewed, click on renew button does not help. Have al

  Thank you!

  Have you tried this: https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

• I bought an annual subscription for just creative cloud, but the creative application of cloud is still telling me to buy the applications I already bought.

  I bought the annual subscription of creative cloud, but when I open the cloud creative download application, four of the apps that I need the most is a button saying 'buy now' why - what happens when I bought the all creative cloud, not just a software? Why am I not able to download anything I paid?

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I intend to buy lightroom cc for 1 month from now? I have to pay for 1 year together? or can I must interrupt my wishes?

  I intend to buy lightroom cc for 1 month from now? I have to pay for 1 year together? or can I must interrupt my wishes?

  The full suite of CC with all CC applications can be purchased per month for $75 each month.  I think LR is included in this.

  A Plan of photography that's just LR + PS is an annual plan, only, for $120.

  There is no plan from month to month it's just LR.

• HI - bought a kit of the student.    And for a while creative cloud consulted well.   But now - my access does not work, and he goes to the members section (which I already have).  Also - although I'm going to download bridge and illustrator, I could

  HI - bought a kit of the student.    And for a while creative cloud consulted well.   But now - my access does not work, and he goes to the members section (which I already have).  Also - although I'm going to download bridge and illustrator, I could never get to download Photoshop.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I have already student/teacher creative cloud. Why can't just BUY Adobe Stock for $29.99 per month?

  I have already student/teacher creative cloud. Why can't just BUY Adobe Stock for $29.99 per month?

  Hello

  You can buy Adobe Stock for an additional $ 29.99 per month.  Please contact our sales team for assistance - 800-585-0774

  Thank you

  Bev

• I sent by email informing you that my computer crashed last month and now I'm ready to download the creative cloud again.  Please help me on this.  I have not used the program while paying for him.  hoping for your immediate answer on what to do. Peut

  I sent by email informing you that my computer crashed last month and now I'm ready to download the creative cloud again.  Please help me on this.  I have not used the program while paying for him.  hoping for your immediate answer on what to do. Can I download the free trial version and apply my account on it and fix it on your side?  Kindly get back to me as soon as possible because I need it for my school work and tasks.  Thank you.

  Uninstall anything cc which can be installed. »

  Restart your computer.

  clean a http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer

  install the cc desktop application, use of the desktop application cloud creative to manage your applications and services

• I have a student permit a year creative cloud, but after update, I can't access the subscriptions for all apps

  I get error 130:11 when you try to open acrobat, and I can't open my apps because it says that I don't have a subscription.  On July 1, 2015, I bought my student permit that has been for a year.  I really need access to the CC for the work.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "