I paid for a month to inspect the Adobe and the Chrome plugin is still telling me that I have to upgrade

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• Hello. Recently, I buy the suite adobe for students. I also paid for two months. But in my profile it says I have a free plan for testing applications. And I can't get the entire application. How can I solve this?

  Hello. Recently, I buy the suite adobe for students. I also paid for two months. But in my profile it says I have a free plan for testing applications. And I can't get the entire application. How can I solve this?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I get a message saying "drive does not have the ability to access this service and I just paid for 12 months (FOR THE SECOND TIME) in the last two months!

  I get a message saying "drive does not have the ability to access this service and I just paid for 12 months (FOR THE SECOND TIME) in the last two months!

  Hi phillipt84805120,

  Make sure that you have the latest Adobe Acrobat Reader DC (Adobe Acrobat Reader DC install for all versions) installed on your computer to use the services of export to PDF as the older version of Reader support any more.

  Alternatively, you can use services online at https://cloud.acrobat.com/exportpdf

  Let me know if you are still having a problem.

  Kind regards

  Nicos

• I just paid for a monthly fee, how long does it take for illustrator work?

  I just paid for a monthly fee, how long does it take for illustrator work?

  See payment disappeared, but the apps do not appeared in my menu of products

• I have, just, paid, for, one, monthly, how, long ago, in fact, she, for take, LR and PS, to, work?

  I have, just, paid, for, one, monthly, how, long ago, in fact, she, for take, LR and PS, to, work?

  I have a receipt from paypal for payment, do you want the order of point number?

• I've already paid for a monthly subscription, but still cannot open any software

  I paid for a monthly plan for 2015 of creative cloud for mac, but when I open a software, a bump the window appears, saying that cannot find all subscriptions to this Adobe ID code I already confirmed my email address and I got e-mail received, confirming that I've already paid, but why this happens again? I tried to removed and reinstall but still can not use it! Why? All my transactions are correct, that I do not understand why they do not want me to use it!

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I paid for a monthly plan, and still I can't convert files. When I try all I get is a page of upgrade.

  I paid for a monthly plan and I was able to convert word to PDF.

  When I try now all I get is a request for UPGRADE and I can't convert to PDF format.

  Is this a way to get more money and no service.

  Hi lydiah37278012,

  I see - you have access to the service through Adobe Reader. Have you tried the web interface (https://cloud.acrobat.com)? The error you describe was reported with the most recent version of the player, and it has been reported to engineering. If you are still having difficulties to access your subscription via the player, please try the web interface. You should not have problems to connect it.

  Best,

  Sara

• DW CC shows "Trial Expired" I paid for 12 months!

  My DW CC indicates the trial period has expired. I paid for 12 months. What should I do? Impossible to find info contact for Adobe.

  Connect you or activation errors

  Mylenium

• I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  Hello

  Please contact the support.

  Contact the customer service

  Concerning

• I have a problem check my code for Lightroom 6 help please, the site says code cannot be verified. I have an existing application of Lightroom 2 and I paid for the upgrade

  I have a problem check my code for Lightroom 6 help please, the site says code cannot be verified. I have an existing application of Lightroom 2 and I paid for the upgrade

  If you purchased the version of LR 6 upgrade then when you install and run for the first time it asks you to Sign In. You must sign in with the same Adobe ID you used to buy it. Then once it's a window will appear asking for a serial number. In this window, you enter the serial number LR 6 What adobe sent you. Then once that went into a second serial number box will appear asking for a serial number from a previous version. Then you enter the serial number LR 2. Series LR 2 will begin with the same 4 numbers, 1160.

• activate my membership and paid for it as well, but the creative cloud app shows only the trial versions of the programs? What does that mean? Cause I followed the installation steps, and when I try again it says my installation code has already been

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  Kindly Contact customer and details of payment verified. [Make sure that you are connected to the Web site with the valid Adobe ID under which the product is licensed].

  
  

  
  

• I was going to pay for my monthly plan, but for some reason any, that I couldn't find my plan, then automatically right, I thought it had been deleted since I did not pay for my plan in due time. So I made a new plan, but now that I paid for my monthly pl

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  For assistance, please contact our support staff:

  FAQ: How to contact Adobe for support?

• When I insert the CD in the drive for ripping, Windows (Vista) Media Player asks me to insert the CD. It does not recognize that I have already a CD in the drive, it can not extract the CD.

  When I insert the CD in the drive for ripping, Windows (Vista) Media Player asks me to insert the CD. It does not recognize that I have a CD in the drive, it already and can not extract the CD. The air play perfectly to the reader.

  Hello, BGNG,.

  This thread has been created in wrong forum; the Microsoft moderation team has moved this thread on the forums of programs .

• Hello, I have Wacom product code in Exchange for buying one. On the CC here there is a button that says "Download" (and not "download trial"), so it seems for the status. But when I press it it says download started, but in fact it didn't.

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  Hi Lex % 20Draijer,

  You can try the same thing using a different browser.

  or you can download Creative Cloud via https://www.adobe.com/creativecloud/desktop-app.html

  You can also see help document https://helpx.adobe.com/creative-cloud/help/manage-apps-services-desktop.html

  Hope this will help.

• My 2015 Indesign is annoyingly slow, wait for wheel rotation for very simple things all the time. Is there a way that I can return to Indesign 2014 please?

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  Hello

  Please see: -.
  http://blogs.Adobe.com/adobecare/2015/06/16/how-to-find-and-install-previous-version-of-ad obe-apps-in-cc-2015.