I paid for the expensive Adobe Acrobat Pro DC but I can't use its features.  Help!

Similar Questions

• I bought a new laptop and I am trying to install Adobe Acrobat Pro 11, but I can't find a download.  Where is he?

  I bought a new laptop and I am trying to install Adobe Acrobat Pro 11, but I can't find a download.  Where is he?

  Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

• I have an Adobe Acrobat Pro subscription, but I can't find where to download the software for my laptop.

  I see the page labeled 'manage' my subscription, but I don't know where to go to find the link to download the software on my laptop.  I have it installed and running on my desktop, but I thought I could run my desktop and my laptop using the same subscription.

  Sign in using your adobe id and download, https://creative.adobe.com/

• I want to use the chat to get a serial number for installation of Adobe Acrobat Pro DC. How chat with someone at adobe?

  I want to use the chat to get a serial number for installation of Adobe Acrobat Pro DC. How chat with someone at adobe?

  Hi robertr41760081,

  Please follow this link Contact Customer Care, sign in using your adobe ID & click on the "still need help? Contact us"button to initiate a chat with our customer support team.

  However, you can also find the serial key using this link https://helpx.adobe.com/x-productkb/global/find-your-serial-number.html

  Kind regards

  Nicos

• I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the codes?

  I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the code?

  Hi dobbynation,

  Please see this KB doc for help: redemption code help

  Let us know if you need help.

  Kind regards.

  Meenakshi

• Purchase of a new laptop computer - need to transfer the software Adobe Acrobat Pro 10

  Buy a new laptop soon and the need to transfer the current Adobe Acrobat Pro 10 Portable software to a new (bought July 2012); is it possible through the cloud at all?  The new laptop is not a CD slot - Acrobat Pro 10 is on a CD.  I have the serial number and the details.  What options are now available for the transfer of this?  Thank you

  Please download Acrobat pro 10.

  https://helpx.Adobe.com/Acrobat/KB/Acrobat-downloads.html

  Concerning

  Stéphane

• I installed an improved version of the Adobe Acrobat Pro DC but I think I had to install the full version.  I used the free 30 day trial and come to understand that I have to get the improved version.  I am it could o

  I installed an improved version of the Adobe Acrobat Pro DC but I think I had to install the full version.  I used the free 30 day trial and come to understand that I have to get the improved version.  I'm to understand that he could have the wrong choice on my part.  How to get the version that will work for me, without being charged double?

  Thank you

  Kris rake

  Hey Kris,.

  Its a double wire.

  Please continue the discussion here: I installed an upgrade Adobe Acrobat Pro CC and I think I need to install the full version.  I was using the free temporary version of 30 days and so I thought I should just get the upgrade

  Kind regards

  Ana Maria

• Try updating Adobe Acrobat Pro DC, but it gets stuck at 35% for a little more than a day?

  Try updating Adobe Acrobat Pro DC, but it gets stuck at 35% for a little more than a day?

  Hi mattwillball,

  Could you please let me know what version of the operating system are you using.

  You need perhaps to issue where Acrobat download and install process is stuck at 35% on MAC, please consult the following of the KB doc link:

  Guest of installation of close SafariNotificati

  If this is not enough, then please let me know if you get any other error message when the installation is blocked.

  Hoping to hear from you.

  Kind regards

  Ana Maria

• I had Mac Adobe Acrobat Pro (October 12, 2013) I tried the new domain controller and now my Adobe Acrobat Pro is gone how can I go back? I don't like DC

  I had Mac Adobe Acrobat Pro (October 12, 2013) I tried the new domain controller and now my Adobe Acrobat Pro is gone how can I go back? I don't like DC

  Hey leonardg88213387,

  Please post on the Adobe forums.

  Could if it you please let me know what exact version of Acrobat you are using.

  If you were using XI of Acrobat, you can check the doc KB below link:

  Adobe Acrobat DC uninstalled Acrobat XI | How to get Acrobat XI

  OR, if there is another version, then uninstall the DC version and install the version you want from here:

  Other downloads

  Hope that helps.

  Kind regards

  Ana Maria

• I have purcashed Adobe Acrobat Pro DC, but he says that I not meed the minimum system requirements. What should I do? Can I download a lower version of Adobe Acrobat Pro DC?

  I have purcashed Adobe Acrobat Pro DC, but he says that I not meed the minimum system requirements. What should I do? Can I download a lower version of Adobe Acrobat Pro DC ?

  I am able to install it well just a min ago. This time of I have launch the folder to select 'Configuration' instead open it directly after installation & works now. Thank you very much.

• Why can't encrypt a PDF document with a password? The options are visible in Adobe Acrobat Pro XI, but disabled so I can't use them

  Why can't encrypt a PDF document with a password? The options are visible in Adobe Acrobat Pro XI, but disabled so I can't use them

  It was because my document is open read-only. When I corrected that I could apply the password.

• Hello I bought Adobe Acrobat Pro CD but can not get installed it on my computer!

  Hello!  I bought the Adobe Acrobat Pro DC, but are unable to install on my

  computer! Help!

  Thank you

  Bren

  Hello

  I see your account you have licensed download using this link products download Adobe Acrobat | Standard, Pro | DC, XI, X

  Make sure you install it on a compatible operating system system requirements | Adobe Acrobat Pro DC, Acrobat Standard DC

  Let us know if this helps!

• I bought an upgrade to Acrobat Pro XI, but I can't activate it without version earlier serial No.

  I bought an upgrade to Acrobat Pro XI, but I can't activate it without version earlier serial No.

  Hi Richard,

  If you have purchased an upgrade Setup prompts you for in previous qualifying version serial number.

  If you do not have a record of who you can contact our customer and they will help you find the old serial number if you have saved the Adobe software

  otherwise they will help you unlock the key upgrade of the series during the validation.

  Contact customer service: http://helpx.adobe.com/contact.html or you can even reach our support chat to http://adobe.ly/yxj0t6

• Adobe Acrobat 9 web updated since Adobe Acrobat 6 standard, but I can't find my original serial number

  I've been away from windows for a while. Now installed my improved version of the web Adobe Acrobat 9, provided the serial number and want to move forward. A screen will appear asking for the serial number than i, based on the upgrade. I think what Adobe Acrobat 6 standard, but I can't find my original serial number for this more. Am I losing the ability to use Adobe Acrobat 9?

  I know, Version 9 is probably considered to be archaic, but it works for me.

  Could not find a phone number to call the Adobe customer service.

  Thanks in advance for any help.

  You have 2 choices... Find your old serial number or get a refund on the upgraded version and buy the version complete

  Your serial number appears on your account page?

  https://www.Adobe.com/account.html . for numbers on your Adobe page... or

  Lost serial number http://helpx.adobe.com/x-productkb/global/find-serial-number.html

• Adobe cc 2015.5 but I can't use it because it slows my pc too I want to go back to the old version.

  I now adobe cc 2015.5 but I can't use it because it slows down my pc too I want to go back to the old version.  Is this possible? I want to do it please.

  Thank you.

  Previous through Cloud https://forums.adobe.com/thread/2185344 can help