I bought an upgrade to Acrobat Pro XI, but I can't activate it without version earlier serial No.

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  Hi terryc75227591,

  Please contact our customer service, they will help you to get it fixed.

  Follow this link Contact Customer Care, sign in using your Adobe ID & click on "still need help? Contact us"button to launch the chat/call.

  Kind regards
  Nicos

• I bought a new laptop and I am trying to install Adobe Acrobat Pro 11, but I can't find a download.  Where is he?

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  Hi brets49833316,

  If you have purchased Adobe Acrobat Pro DC as an upgrade, then a serial number of the previous version which you have like Acrobat X or XI. If in the case where you have not bought one of these in the past, then you must buy Acrobat Pro DC as full version (US $449.00).

  In this scenario, you can return the version upgrade and purchase the full version. To return the Contact Customer Service

  Thank you

  Abhishek

• I bought Acrobat Pro DC, but it won't be in place because my computer is running Vista.

  I bought Acrobat Pro DC, but it won't be in place because my computer is running Vista.  What should I do now?

  Hi Jack,

  I can understand your concern, but Acrobat Pro DC is not compatible with Windows Vista.

  Please check the system requirements in this KB doc. system requirements | Adobe Acrobat Pro DC, Adobe Acrobat Standard DC & if possible then please upgrade your operating system, or you can download Acrobat Pro DC on any compatible system & serialize using your Adobe ID

  In the case where if you encounter a problem or have any other questions please let us know. We will be happy to help you.

  Kind regards

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• I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the codes?

  I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the code?

  Hi dobbynation,

  Please see this KB doc for help: redemption code help

  Let us know if you need help.

  Kind regards.

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  Hello

  I see your account you have licensed download using this link products download Adobe Acrobat | Standard, Pro | DC, XI, X

  Make sure you install it on a compatible operating system system requirements | Adobe Acrobat Pro DC, Acrobat Standard DC

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• Just upgraded to acrobat pro; How can I download it

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  Hi gardezbien ,

  Please refer to this download link:- https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  Kind regards

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• I come to me on a monthly plan, I want to this upgrade to Acrobat Pro DC, I need pdf editing options as well

  I come to me on a monthly plan, I want to this upgrade to Acrobat Pro DC, I need pdf editing options as well

  Hi sauravw51061900,

  Please contact our customer service for Acrobat Standard DC upgrade to Acrobat Pro DC. Follow this link Contact Customer Care, sign in using your Adobe ID & click on "still need help? To reach us' button to inititae the cat.

  Kind regards

  Nicos