I try to log out of my old creative cloud on my Mac account but his does not work...
I recently made a creative cloud account but now I don't remember my password so I made a new, but it is coming to say email verification to my email,
but I just want to open a session in my new. Ive tried to do what people have said here by deleting the opm.db file but when I try to empty my trash it says I can't because
Creative cloud is currently in use... but this isn't? Ahhhh, someone please help ASAP
Hi Elyshia,
S ' Please uninstall Adobe Creative current cloud on your machine.
-Remove the opm.db from the following location:
Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
Mac OS: /Users/ [user name] / Library/Application Support/Adobe/OOBE
-Restart your machine
-Download the installation program Adobe creative cloud since the help document: CC help | Creative cloud desktop
-Install and connect you with your new code of Adobe.
Kind regards
Sheena
Tags: Adobe
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Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
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try to delete the file opm.db but it does not work?
OK so I'm stuck with an old email on creative cloud and I'm trying to close the session and it says I have to delete opm.db but everytime I try to delete it says it can not be deleted because the file is opened to service adobe apps... I really don't understand what I need to do? Help, please!
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