Icon Z10 Mail blackBerry won't erase

My unopened message (envelope) icon shows 2 messages and does not delete the home page. I checked all messages, texts, the BBM and voice messages and all opened or deleted. It shows still 2 messages. I did a battery pull twice and synced to my laptop. Problem still exists. Any help?

The strange thing with the new operating system will only show you emails in the Inbox. I fyou want viem them repeat the process go to the hub and then select your e-mail account of the hub and then click on the blue box on top with your email address which will then open the folders / labels. then view the folder that you want to see

Tags: BlackBerry Smartphones

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