ID of the user for USPS delivery Option

How do we know what our user account/ID number is supposed to be when you configure USPS as a delivery option?

I found my account number on the page click N ship on USPS.com. However, after putting it in the user ID field and test it in my basket, I keep getting an error message that says: failed authorization. Username and/or password is incorrect.

It turns out that we were straight on the end of BC from configuration. They instructions form USPS (sent by e-mail when we set up our web tools account) told to notify them after that tests had been complete and they would turn their server account from test to live. We have this b/c, we were not able to get the tests to work assuming that we were not something on our end... well. Apparently, the USPS testing server is not compatible with BC. After 15 minutes on hold and a little more speak to a representative, they took us in the server and it starts working immediately. Thanks for your help.

Tags: Business Catalyst

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