If you open multiple instances of vWorkspace fails.

I'm pretty new to vWorkspace pls if being informative and sweet in your answers until I got up to speed, thanks.

I have a vWorkspace environment where users can not open multiple instances of any application from their destination vWorkspace page. Let me give you an example:

JulianTest of the user connects to vWorkspace and sees to the vWorkspace landing page which has two icons 'Production' & 'Test '. The user clicks on "Production" but also wants to open an instance of 'Test', but when he click on 'Test' it gets the error:

Remote Desktop cannot connect to the remote computer to one of the following reasons:

....

....

....

If the user does the same thing except opens first ' Test' and then try to open 'Production' then, it gets the same error. Somehow, vWorkspace does not allow more than one RDP session for any user. I tested the computer of the user remote DESKTOP connections and I can open any number of RDP sessions to different terminal servers (there are about 10 servers terminal Server in the farm!) is not something RDP.

Can anyone suggest how can I fix?

Technical details:

Workstation user OS: Windows7

Terminal servers: Windows 2003

Broker servers: 2 x Windows 2003

vWorkspace version: 7.5.304.547

Tags: Dell Tech

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