imports to Lightroom from iphone 6 is no longer

I have the latest version of Lightroom CC and when I got my iPhone in March 6 the import photos and videos has been flawless. I do it manually all imports and other than to wait as my computer to recognize my phone, it worked well until May 18, 2015.

- - -

I have Windows 7 64 bit

I don't have major changes to my set-up, since the import for the phone worked. Importing from a card reader and the memory of a digital camera still works fine. I worked to get my photos from my phone using workarounds in LR; but it is not acceptable for the long term.

my iPhone is running iOS 8.3 and I rebooted it several times since these issues

- - -

The procedure I used in the past:

I plug my phone into the USB cable connected to my computer, approve the 'trust' box that appears on my iPhone 6. Then wait for the phone folder icon appear in the Explorer window.

Then, I select the import button and select the phone to import from - after a while, I get a window that indicates that photoshop lightroom has stopped responding.

Any reference to a current thread addressing this problem would be appreciated-

Thank you

Joseph

LR told me that there are no photos to import from my iPhone SE (when he had worked without a hitch).

  1. Open the pictures on my MacBook Air and tried to import.
  2. A dialogue was told that my computer did not get access to my iPhone. Must have been upgraded iOS 10?
  3. Unlock my phone (while it is plugged into USB), pictures began to appear in the import of Photos screen.
  4. Photos enclosed and import tried in LR again and it worked.

Tags: Photoshop Lightroom

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