Impossible to delete some files on windows vista (read-only cannot be deselected, either)

Right... excuse me for grammar mistakes, I'm Dutch. So there you go.

I am a user of Windows Vista on a HP Pavilion Entertainment PC. I uninstalled World of Warcraft yesterday, and there are two files that I can't remove, no matter what I try. If I want to delete them, I first get this:

http://img691.imageshack.us/img691/483/eerstdit.PNG

Can I get something I can't print screen for a reason, telling me to give my permission as an administrator of the laptop. What I'm doing. Then, I get this:

http://img691.imageshack.us/img691/1054/endandit.PNG

Remains and stays and stays (you get the picture), no matter how many times I click on 'Retry '. Of course, when I press cancel, it stops completely, and the files are still there.

== Fun facts (or something like that) =.

http://img62.imageshack.us/img62/7725/mapwb.PNG

None of the files are marked as "read-only":

http://img62.imageshack.us/img62/6421/FileProperties.PNG

But the plan is amrked as such... However, the name of the map can be changed. (As seen when I changed it to 'h' instead of 'World of Warcraft' to see if it would somehow effect). The names of the files, however, cannot.

http://img62.imageshack.us/img62/9439/mapproperties.PNG

When I try to change the map to 'no read-only', simply unchecking the box and try 'apply' or 'ok', I get the same response from the computer I get when I try to delete the files: no way I'll do .

I tried to do since the mode without failure of the laptop with the same exact results. I am the only admin on the computer (in fact, I'm the only account outside the 'guest' one) and Yes, I am enrolled in the two-person-list, who is an administrator (which is strange in itself, because, as I said, the other account should not exist even) have the files.

Of course I can't open the files, because the programs they were running with disappeared with uninstalling WoW.

http://img707.imageshack.us/img707/5599/Openen.PNG

And this is my story. If nobody here knows, suggestions to other places that they might know are also welcome.

Try to use one of the following free products to remove the file/folder.  Unlocker to: http://www.softpedia.com/get/System/System-Miscellaneous/Unlocker.shtml or file Assassin http://www.malwarebytes.org/fileassassin.php (with or without forcing the deletion: http://www.mydigitallife.info/2008/12/27/force-delete-cannot-delete-locked-or-in-used-files-or-folders-with-fileassassin/). These programs often work when normal functions remove Vista not work correctly.

If this does not work, it may be a permissions problem.  Try to give permission in their own right and also appropriate.  Here is information on how to do these two things:

To view your permissions, right-click on the file/folder, click Properties, and check the Security tab.  Check the permissions you have by clicking on your user name (or group of users).  Here are the types of permissions, you may have: http://windows.microsoft.com/en-US/windows-vista/What-are-permissions.  You must be an administrator or owner to change the permissions (and sometimes, being an administrator or even an owner is not sufficient - there are ways to block access (even if a smart administrator knows these ways and can move them - but usually should not because they did not have access, usually for a very good reason).)  Here's how to change the permissions of folder under Vista: http://www.online-tech-tips.com/windows-vista/set-file-folder-permissions-vista/.  To add take and the issuance of right of permissions and ownership in the right click menu (which will make it faster to get once it is configured), see the following article: http://www.mydigitallife.info/2009/05/21/take-and-grant-full-control-permissions-and-ownership-in-windows-7-or-vista-right-click-menu/.

To resolve this problem with folders, appropriating the files or the drive (as an administrator) and give you all the rights.  Right-click on the folder/drive, click Properties, click the Security tab and click on advanced and then click the owner tab.  Click on edit, and then click the name of the person you want to give to the property (you may need to add if it is not there--or maybe yourself). If you want that it applies to subfolders and files in this folder/drive, then check the box to replace the owner of subcontainers and objects, and click OK.  Back and now there is a new owner for files and folders/player who can change the required permissions.  You can change now switched to read-only (even if the main folder indicates that they are always read-only - you can access yourself as the owner).  You can keep them in read-only to other users, customers and administrators even (although they can support themselves and access, if they wish, and it is really not that you can do to stop it except protect the file with a password by using a 3rd party product.)  Here is more information on the ownership of a file or a folder: http://www.vistax64.com/tutorials/67717-take-ownership-file.html.  To add take ownership in the menu of the right click (which will make it faster to get once it is configured), see the following article: http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/.

If this does not work, try to reinstall WOW and then uninstall it with Revo http://www.snapfiles.com/reviews/revo-uninstaller/revouninstaller.html instead of using the option to uninstall Vista (Revo does a better job and can cope with these two files during the process).

Good luck and I hope this helps!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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