Impossible to download creative cloud, acrobat pro or Adobe Application Manager
I bought adobe pro and click Download. It saves the file on my computer, but when I click Run, it stops downloading when it is over 75%. It tells me to download Adobe Application Manager. I click on the link and it's downloaded the creative cloud. When creative cloud is almost done signature, it indicates there is an error and I need to download the application support. I click on this link and it tells me that the aid application is no longer available. A circle without end with no luck. Removed the firewall, tried to open different browsers. It's for my laptop with Windows 8.1 running on 64-bit operating system. All the tips in order to get my download as I bought a few days ago and really need it to work.
Thank you.
You seem to have done all the troubleshooting available in our help documents; Please Contact Customer Care as agent to be remote in your machine and solve the problem.
Tags: Adobe
Similar Questions
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Hello, I am wrong come to order this confirm us that you have changed your subscription to creative cloud Acrobat Pro DC single-app-membership (one year). We are pleased that Adobe can help you cope with your work. Information about your subscription: • product name: CC single-app-membership for Acrobat Pro DC (one year) • subscription start date: August 24, 2015 (PT) I would be initiating phone < deleted by the moderator > mail sincerely Dan Bundgaard < deleted by the moderator >
(Double Post)
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Impossible to download creative cloud, download path halfway across, I get the error message a program stopped to complete the download. I even bought the monthly version I could use photoshop and can not downloadtha t or the other. Using windows xp
If you are serious about using Windows XP then you should do is to pursue the cancellation and refund. Windows XP is not capable of running the CC. Here is a link to see the system requirements for the Cloud and all its applications...
Creating cloud - https://helpx.adobe.com/creative-cloud/system-requirements.html
How to cancel a subscription cloud creative
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
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Impossible to download creative cloud
I tried several times to download creative cloud on my mac and nothing seems to happen. I click the button install after I downloaded the application on the adobe Web site, but every time I clicked it nothing seems to happen. I restarted my computer, tried editing many times and nothing seems to work, the app out of the Web site downloads, but nothing happens after.
Follow these steps to install http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developer s-mac-os-x-0158095 /
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Impossible to download Creative Cloud (no error message)
I'm trying to download creative cloud but just a few seconds after it starts the download of the window just closed without any message or changes in the computer. Help please.
I have to mention that I have already downloaded CC once on this same computer, but after uninstalling it once now I can't do a thing.
This link may help: error: "Setup cannot initialize ' | Windows
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Impossible to download creative cloud in the replacement computer
Cannot download creative cloud in the replacement computer. Already have the monthly subscription. Help, please.
Hi Preeti,
You can see the link below for instructions.
Download and install Adobe Creative Cloud apps
Hope this will help you.
Kind regards
Hervé Khare
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What creative cloud needed to run the application manager?
I tried to uninstall creative cloud because whenever I connected on my mac I got an error message asking me to download another copy. I'm not creative cloud, and I tell you really strong, I do not want in any way, so help me to kill this thing today! (With apologies to Dr. Seuss).
I tried to run the Adobe Application Manager, and I got the error message was
I ask this because I keep running into error messages when adobe reader XI software updates and it doesn't seem to be a way to uninstall and do a clean install.
So, any help would be appreciated. I don't want to pay in perpetuity for creative cloud when all I want to do is read a PDF file.
Hello
Please remove Creative Cloud app and Adobe Application manager using the-
Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
Hope this helps!
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Hello
I am a creative cloud paid member with access to the Adobe application Manger. When I download and install Acrobat XI (also has happened with previous versions), it installs just the full version of the software, so he messes with my sepcifically of Microsoft Office with Word program, install macros or whatever. So whenever I run Word, I get errors.
I need to install Acrobat XI as a standalone program, so I can choose the CUSTOM installation. But, as I do through the Adobe Application Manager, I have no control over that.
Please help, thanks
Hi alexanderschek,
After you install Acrobat via Adobe Application Manager, you can go to the Start Menu-> Control Panel-> programs-> programs and features (windows 7, something similar should exist for other operating systems too). You will see a list of all the applications installed on your computer. There you can select Adobe Acrobat Pro XI and click the button change above. A windows install Adobe Acrobat dialog box will appear. Select modify, and then click Next. Now you will get a dialog box similar to the CUSTOM installation dialog box. You can select/deselect features according to your requirement, and that should solve your problem. According to your requirement, you can disable the feature: «Create Adobe PDF-> Acrobat PDFMakers-> Microsoft Office» I hope this helps.
Thank you
Sandy
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Problems to download Creative Cloud Premier Pro on the second PC
I have creative cloud membership. I downloaded the Application manager on my Macbook... the entire suite is available. However, I have downlaoded the application manager on my windows PC and Premier Pro is missing?... its the only thing I want... no idea why his is not?
Your system does not support it. Refer to the card tech on the product page. All video applications require Win Vista / Win 7 64 bit.
Mylenium
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Impossible to download creative Cloud files in a browser
I created a file via Adobe Capture, and downloaded on my creative cloud library. I don't know how to download it via a browser. I tried to send the link, but this link just to open a browser window, with no option to download a preview of the file.
Hello
Please, try the following steps:
1. click on the file you want to download.
2. on the top of the right hand, you will see an option for ' Actions'and the first option is 'Download'.»
Kind regards
Chirag
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Impossible to download Creative Cloud Desktop
I disabled my CC subscription to move to another machine. I am connected in the new machine and the Adobe Web site. I recognize my login but offers no possibility to download the desktop CC tool so I can reinstall the suite - it offers only to begin a trial. I don't want to start a trial I want to download the product. How to CC desktop?
Hi William,.
Please check the help below document:
Creative Cloud applications unexpectedly back in the test mode. CS6, CCM
Kind regards
Sheena
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Impossible to download creative cloud DPS
I am Member creative cloud.
Site Web from Adobe said I get the unique edition of DPS included in my subscription of the CC.
While the DPS is LISTED under applications/Services of Cloud, I can't download it from here (the link just says 'Learn more', not 'download').
How can I rectify this and download and use the DPS?
Matthew P
DPS belongs to InDesign. Download InDesign. When you choose Help > updates in InDesign, you'll see an option called DPS Desktop Tools every time a new version of tools is available.
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Impossible to download creative cloud due to the error of Adobe Bridge
I cannot download all of the products available via subscription to creative cloud CS6 my Windows-based computer. The error I keep getting is that Adobe Bridge is open. I used since of the cleaning tool from Adobe to remove my previous collect CS5 Master. I also removed the Bridge task in the Task Manager. I still get the same error. I don't know that anyone has an easy solution for this. Any help will be greatly appreciated.
John Merci for your reply. After I did this post yesterday, I went back and he gave another chance and everything worked fine. I think it was a combination of the use of the Adobe tool, Manager of the tasks of cleaning AND reboot several times which finally got my downloaded programs. And by the way, I'm running Windows 7.
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Impossible to download creative cloud, says its not available in the region
I tried to buy the creative Cloud 9.99 per month and it is said that it is not available in the region
Contact the Support from Adobe directly and ask them what region it is.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
How can I download Cloud Creative applications on the second computer?
install the desktop application on your 2nd computer, apps download Adobe Creative Cloud cc | CC free trial Adobe
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