Impossible to download first Pro CC of the creative cloud App

Similar Questions

• Impossible to download and install programs from the creative clouds

  I am unable to install new programs or even updated already installed creative cloud. I always ask me to put my username and password. That will not be accepted. Even if I'm already connected!

  I pay a lot of money for all applications, so I want to use.

  need advice, please!

  don't know if this will help, but had a problem a few years ago with CC not taking my user/login credentials...

  Re: How I fix: you have been signed in about 2 minutes!

  My quick fix 2 years ago (However, I think that Adobe offers software called AdobeCreativeCloudCleanerTool.exe [https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html] tool that automatically makes something similar - still don't know why we users have to jump through 10 different hoops to fix something it didn't break up in the first place, lol)

  From 2014:

  Spoke to the engineer online and he had me remove 1 file, restarted the program CC and it let me log in, a problem fixed.

  In your c:\users\(your \appdata\local\adobe\oobe\ folder user name), I have deleted the opm.db file and restarted program CC and corrected a problem.

  My question was connecting and immedatiately to be told "You have been disconnected" msg with the CC program for my Windows 7 computer.  Not sure if this fix works for everyone, so make a backup of the file before deleting!

• I can't download any program from within the creative cloud app

  I tried to download some software creative cloud applications, but it is not download them it still fails. I need instructions.

  http://helpx.Adobe.com/creative-cloud/help/CC-desktop-download-error.html

• Just downloaded LR 2015 compared to the creative clouds and when I click to run it blinks in and out and will not open. I have a macbook pro 13 "retina

  Just downloaded LR 2015 compared to the creative clouds and when I click to run it blinks in and out and will not open. I have a macbook pro 13 "retina

  Hi Frank,.

  You can follow the article: connect, disconnect you and | Creative desktop application Cloud disconnect and reconnect back to creative cloud and try to launch your Lightroom 2015 application.

  Let us know if it works or not.

  Thank you

  Yann Arora

• I can't download first pro when I bought just cloud adobe - why!

  I can't download first pro when I bought just cloud adobe - why! What should I do?

  Hi Helllpp,

  It is usually because you do not have a 64 bit OS. Update your operating system to 64-bit and you will download all video applications.

  Thank you

  Kevin

• The site where I'm supposed to download the creative cloud app seems not to open. It keeps buffering now. What to do?

  The site where I'm supposed to download the creative cloud app seems not to open. It keeps buffering now. What to do?

  I have a Macbook pro of the retina.

  Hello

  Have you tried it on another browser?

  Maybe try to erase the cookies/cache of the browser and then access the link.

  Reference: Creative desktop cloud

  Kind regards

  Sheena

• I can't get the part of the creative cloud apps to load? I'll try downloading photoshop, but it does not load.

  When trying to pull up of photoshop is said trail version expired. However, I paid for a subscription. so I tried to download photoshop again and I click on download. It says the download of photoshop, but when he pulls up the creative cloud apps portion will not charge. I need help.

  Please take a look at the following article: App does not open. Wheel of progress turn continuously

• I downloaded the creative Cloud app several times but it won't work... I get the following message appears when I try to open the app... "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and insta

  I downloaded the creative Cloud app several times but it won't work... I get the following message appears when I try to open the app... "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the application of the CC of 'http://www.adobe.com/go/adobecreativecloudapp'. "I went, he did and always get the same answer. I tried to uninstall the program and even copied the program files to a computer that has a working application. What can I do?

  Joseph, here's what you can try:

  1. Delete creative cloud app - https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
  2. Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

  Please let us know if that helps.

• I have already download Lightroom CC compared to the creative clouds of Adobe, and I also paid my creadit card money. But I do not have any email on my serial number.

  I have already download Lightroom CC compared to the creative clouds of Adobe, and I also paid my creadit card money. But I do not have any email on my serial number

  Creative cloud do not need a serial number. It will use your Adobe ID on which you bought the creative cloud composition.

  If you need to sign in with your Adobe ID and password to activate the composition of the cloud.

  Disconnect & reconnect the CC desktop application.

  In case it is not signing in successfully, please try the following:

  I do not know what operating system, you work on so I give you a few steps windows and MAC:

  Windows:

  In windows 7 go to the following location:

  / Windows/system32/drivers/etc

  1. find the file "hosts".

  2. open it with Notepad

  3. check if you have any input for Adobe

  4 remove the entries and try again to launch any product of CC

  On Windows XP, go to the following location:

  \Windows\system32\drivers\etc

  1. find the file "hosts".

  2. open it with Notepad

  3. check if you have any input for Adobe

  4 remove the entries and try again to launch any product of CC

  Mac:

  1. click on 'Go' and navigate to/private/etc

  2. open the 'hosts' file and departure for all entries for Adobe.com

  3 remove the entries and save the file

  4. try to launch again any product of CC

  You can consult:

  http://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html

  Could not download successfully after adobe

  http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.

  Please let us know if it worked.

  Kind regards

  Baudier

  Re: Incorrect serial number?

• How cancel my creative subscription of clouds because it is impossible for me to do so by the Creative Cloud manage Plan (Plan details - Plan to cancel)?

  Hello

  How cancel my creative subscription of clouds because it is impossible for me to do so by the Creative Cloud manage Plan (Plan details - Plan to cancel)?

  Thank you

  Contact the Support from Adobe directly through chat or by phone.

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I can't open the creative cloud apps?

  I can't open the creative cloud apps?

  Hello

  I think that you have found the "download error" in the Apps Panel.

  Please check the help below document:

  Download error in the applications tab of Creative Cloud Desktop Application

  You can also view the threads below:

  https://forums.Adobe.com/thread/1832357

  Persistent Cloud error - error download - creative

  Re: Creative Cloud "Download error" message

  Kind regards

  Sheena

• Backup to the creative cloud app problem

  On my iPad when I save a document Photoshop Touch for creative cloud, he didn't immediately appears in the creative Cloud app for iPad. This means that I don't know if the document has been downloaded correctly or not, and it's a pain. To make sure, I do a search for this document in the Cloud creative application, and I'm not. So I once again, download only to be told that the document already exists on the creative cloud, and yet I can't find it when I search in the creative cloud app - and it's a boring waste of time.

  How can I force a synchronization of the creative cloud application?

  I had a similar problem with Android, but it has been resolved by forcing a refresh. (Made by dragging the application in the list of the app. Don't know how it's done in iOS or if it can still be done.)

• I just signed up for InDesign and I can't open the creative cloud app gives me an error message to launch an app then does nothing. mention the firewall and all that. Someone at - it help him?

  I just signed up for InDesign and I can't open the creative cloud app gives me an error message to launch an app then does nothing. mention the firewall and all that. Someone at - it help him?

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• The creative cloud app isn't in the menu bar and...

  The creative cloud icon is not in the menu bar and does not update my apps.

  OSX Yosemite

  10.10.5

  No idea how to operate?

  In other words, there is a parameter that affects the creative cloud app launch.

  In this case, it is necessary to check with log files.

  You can contact the Support from Adobe and check it once.

  Click always need Help (help), and then select the Chat option:

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings _stillNeedHelp

  Request for technical support.

• How to leave the creative cloud app?

  Hello

  I was wondering just how you exit creative cloud.

  Thank you

  indy191

  Hi Jake, click the gear icon on the top left corner of the creative cloud app, and then click left. Check: Creative Cloud Desktop application FAQ

  Good answer if there is anything else, we can be of assistance to you.

  -Atul Saini