Impossible to launch After Effects CS6 [Try] after installation (stopped)
Hello
So, after the installation. I tried to launch AE, and then initializing or loading, it will prompt a message 'A.' stopped working
I was able to install AE CS6 and run it properly on my laptop but I'm having difficulties, he launched on my desk.
Card funds | Laptop specs |
---|---|
CPU: i5 - 3570 k GPU:
Note: using Lucid Virtu. Motherboard: Asrock Pro 3 z77 RAM: G.Skill Ripjaw X 8 gb dual kit ddr3 1600 mhz Storage:
OS: Windows 8 Pro 64-bit with media center | CPU: Processor Intel® Core™ 2 Solo SU3300/SU3500 (3 MB L2 cache, 1.20/1.40 GHz, 800 MHz FSB, 5.50 W), architecture supporting Intel® 64 GPU: Mobile Intel® GS45 Express Chipset with 3D graphics card integrated with Intel® Graphics Media Accelerator (Intel® GMA 4500MHD) 4500MHD up to 1759 MB of Intel® Dynamic video Memory Technology 5.0 (64 MB dedicated video memory, 1695 MB shared system memory), supporting Microsoft® DirectX® 10 RAM: 3 GB ddr3 1033 mhz two module Storage: 250 GB WD Blue 5200 RPM HARD drive OS: Windows 7 Ultimate 64-bit |
Event Viewer LOG
Event 1 | Event 2 | Event 3 | Event 4 |
---|---|---|---|
Name of the failing application: AfterFX.exe, version: 11.0.0.378, time stamp: 0x4f6d63ab The failed module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0 x 51423773 Exception code: 0xc0000005 Offset: 0x00000000011cb03d Flaws of process ID: 0 x 478 Start time of application vulnerabilities: 0x01ce2baea1dc2c6a The failing application path: C:\Program Files\Adobe\Adobe after effects CS6\Support Files\AfterFX.exe Path of the failing module: C:\WINDOWS\SYSTEM32\atio6axx.dll Report ID: ee78c1ad-97a1-11e2-bf55-bc5ff44842d6 Faulting full name of the package: | Name of the failing application: Adobe QT32 Server.exe, version: 6.0.0.0, time stamp: 0x4f6d5e4e The failed module name: QuickTime.qts_unloaded, version: 0.0.0.0, time stamp: 0x50890e53 Exception code: 0xc0000005 Offset: 0x6ee2cce9 Process ID vulnerabilities: 0x103c Start time of application vulnerabilities: 0x01ce2baea914aa1d The failing application path: C:\Program Files\Adobe\Adobe after effects CS6\Support Files\32\Adobe QT32 Server.exe Path of the failing module: C:\windows\syswow64\quicktime.QTS |
Report ID: e7563660-97a1-11e2-bf55-bc5ff44842d6
Faulting full name of the package:
ID of the failed package-parent application:
Name of the failing application: Adobe QT32 Server.exe, version: 6.0.0.0, time stamp: 0x4f6d5e4e
The failed module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Error offset: 0x00000000
Process ID vulnerabilities: 0x103c
Start time of application vulnerabilities: 0x01ce2baea914aa1d
The failing application path: C:\Program Files\Adobe\Adobe after effects CS6\Support Files\32\Adobe QT32 Server.exe
Path of the failing module: unknown
Report ID: e7428280-97a1-11e2-bf55-bc5ff44842d6
Faulting full name of the package:
ID of the failed package-parent application:
Name of the failing application: Adobe QT32 Server.exe, version: 6.0.0.0, time stamp: 0x4f6d5e4e
The failed module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Error offset: 0x00000000
Process ID vulnerabilities: 0x103c
Start time of application vulnerabilities: 0x01ce2baea914aa1d
The failing application path: C:\Program Files\Adobe\Adobe after effects CS6\Support Files\32\Adobe QT32 Server.exe
Path of the failing module: unknown
Report ID: e708bde9-97a1-11e2-bf55-bc5ff44842d6
Faulting full name of the package:
ID of the failed package-parent application:
Following is a workaround/fix what I tried to do:
- Uninstall and reinstall.
- Uninstall, disable the adobe avery product, remove the trails and tracks, stimulus, and then re - install.
- Same as step 2, with the firewall disabled, anti-virus deleted.
- Run the installation with administrator rights.
- Launch the program via settines Vista, Vista SP1, Vista SP2, Windows 7 compatibility
- All drivers are up-to-date and reupdated.
- Re-installed all the drivers GPU.
- Updated my Wndows 8 OS.
- Reformatted my Windows 8 OS then installed AE cs6.
- Installed æ on my drive F instead of C [C drive is a SSD and F drive is a HARD disk]
I am able to see the start of AE CS6 screen but it will display a message "A" stopped working
Other things to note:
- I am able to launch Renderer Machine without any problems.
- I am also able to launch other products Adobe that came with the AE CS6 trial version.
- Latest version of Quicktime is installed.
Turn off your intel GPU in the BIOS / EFI and use only the ATI / AMD one.
Mylenium
Tags: After Effects
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