Impossible to reinstall P'shop CS6

I just reinstalled my Windows 7 64 bit Professional operating system on a SSD and proceeded to reinstall my programs.  However, I can't for the life of figure me out how to reinstall CS6.

I initially bought CS5 Extended and more later upgraded to CS6 (not extended).  When I went to reinstall CS6 on my computer I first download the software from Adobe.  When I pulled up, I was told to enter my serial number.  The program tells me that there is no eligible package for this number and gave me a choice of Photoshop packages from which to choose.  Extended CS6 was on the list, but not the ordinary CS6.  I was even once my serial number does not match the Extended CS6 packaging.

I entertained the thought of reinstalling CS5 Extended of CD and retry the Adobe program, but I think I'll end up in the same situation, I am now.  I do not have a CD of the CS6 upgrade, so I have no idea what to do.

Is this a ploy to get me to go with the CC plan?  I noticed that Adobe no longer provides telephone support for CS6 and below.  So much for the > $ 1000 I invested in their software.

Help, please!  Photoshop jobs back up quickly.

Gerry

Looks like you're drowning in useless details.

After you have entered your serial number CS6 upgrade, which is exactly listed in the subsequent drop for packages of qualification?

CS5 Extended must be one of the options listed. If this isn't the case, please post a screenshot of the drop-down list.

You select CS5 Extended, enter your serial number CS5 Extended (which proves the installer that you are entitled to use the CS6 upgrade serial number) and you're done.

Tags: Photoshop

Similar Questions

Maybe you are looking for

  • photo library & backup

    IM soon to take a vacation and will have a lot of pictures on my trust 5 s 16 GB iPhone.  I have 5 GB of storage on iCloud, photo library, optimized images and photo stream on. Assuming I take thousands of pictures, photos will be stored on the stora

  • Points square on the screen, but it doesn't seem to be a GPU failure

    Hello. When El Capitan (last) tried to wake up from its sleep it won't but I used the power button to wake him up, when he made these points there. The system froze. I hard rebooted the screen is split in two. I hard rebooted again, they were left, s

  • Portege M400 - new HARD drive retains the old HARD drive password?

    I have a Portege M400 and I want to move my current hard drive with a new one.My current hard drive is password protected (I know the password).My questions are: If I switch to a new hard drive, a new retains the old password or not? Can I use the ol

  • Satellite L30 does not start

    I have a Satellite L30 101 and since he was able to load! The first time I turned it on it loaded correctly, then once the Windows XP logo came to the top of the screen started showing horizontal lines across the screen pixelated. It was clear after

  • HP 15-R007tx: need of Wifi and Bluetooth Driver for HP notebook 15-R007tx

    need driver wifi and Bluetooth for model No. HP 15-R007tx product id G8D31PA network control details- PCI\VEN_1814 & DEV_3290 & SUBSYS_18EC103C & REV_00 PCI\VEN_1814 & DEV_3290 & SUBSYS_18EC103C PCI\VEN_1814 & DEV_3290 & CC_028000 PCI\VEN_1814 & DEV_