Impossible to uninstall 9.5.3.305 + CPSID_83708 to install the update

My anti virus wants me to update from 9.5.3.305 + CPSID_83708 9.5.5.316. When I click on "update" I get error 111100 unable to update now, check back again later. But it never happens.

I thought that I uninstall the previous version and then install the last but still once, I get this message:

"This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. »

I think that it is wrong 1635.

I'm not trying to remove a patch. I am trying to remove all of the program to install the last.

I can still read my documents .pdf OK so do I really need to do something at the moment, please?

Joan

Fix "package" message I guess you're on Windows.

Uninstall the damaged 9.5.3 installation using http://labs.adobe.com/downloads/acrobatcleaner.html

then install 9.5.5 or superior of http://get.adobe.com/reader/enterprise/

Tags: Acrobat

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