Impossible to uninstall the reader XI and start over.  I have no file 'AcroRead.msi '.

I tried to uninstall the software adobe reader to my PC and reinstall.  When I try to download it again, it does not download and gives the error message "C:\ProgramData\Adobe\Set.up\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}\AcroRead.msi" is not a valid package for the product Adobe ReaderXI (11.0.13) Trying to find the package "AcrRead.msi" in a folder from which you can install Adobe Reader XI (11.0.13)

I also had the CD player on my PC and tried to delete it first, and now the XI player will not work.  When I try to download a version of reader, it closes in the middle of the download and never finished downloading.  I can't uninstall the reader XI no matter what I try.  I'd like to just restart more and get the latest version of the reader for free and this is impossible.  Please give any suggestions

Hi darrelld73711896 ,

Please try to run the cleanup tool "Download Adobe Reader and Acrobat tool - Adobe Labs" on your machine to remove all traces of the reader.

Then, restart your machine and install the latest version of the player from here:

Adobe Acrobat Reader DC install for all versions

Kind regards

Christian

Tags: Acrobat

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