Impossible to use Adobe applications on macbook may

So this morning I was not able to connect to creative cloud. I got was a blank screen.

I then renamed/deleted file OOBE, rebooted... still the same problem.

Now when I try to open Illustrator, Photoshop or indesgn I get an error message saying "Adobe Application manager is needed to solve this problem"

Hope someone can help out me!

Rik

Hey Rik,

Please refer to the help documents below to download the application Adobe CC:

Creative cloud to desktop

Download, install, update or uninstall applications

In case you find the white CC app, please see threads below where this issue has been addressed:

Creative cloud is empty window why?

Cloud Desktop App is empty?

New application Cloud Creative unusable: it is empty!

Re: Empty opening creative cloud app

Kind regards

Sheena

Tags: Adobe

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    the computer and the new el capitan are beautiful, I really feel like im going to get a lot out of this operating system, and it gave new life to my computer, but the crash problem when using multiple applications is too often. Can I submit some reports if necessary kernel panic?

    Anonymous UUID: 9C21D886-B7E1-F5A6-463E-8CBCF325C9D9

    Sam May 21 18:31:15 2016

    Panic report *.

    panic (cpu 0 0xffffff80115ce40a appellant): Kernel trap at 0xffffff801192a3b3, type 14 = page fault, registers:

    CR0: 0X000000008001003B, CR2: 0XFFFFEF802CCD9C40 CR3: 0X000000001320B000 CR4: 0 X 0000000000002660

    RAX: 0 X 0000000000000000, RBX: 0XFFFFFF802B945780 RCX: 0XFFFFEF802CCD9C08 RDX: 0 X 0000000000000000

    RER: 0XFFFFFF911BE53D00, RBP: 0XFFFFFF911BE53D20, IHR: 0 X 0000000000000002 RDI: 0XFFFFFF802B8FEAF0

    R8: 0 X 0000000000000000, R9: 0 X 0000000000000003, R10: 0 X 0000000000000000, R11: 0 X 0000000000000026

    R12: 0XFFFFFF802B945780, R13: 0 X 0000000000000000, R14: 0XFFFFFF911BE53E18 R15: 0XFFFFFF802B8FEAF0

    RFL: 0 X 0000000000010282, RIP: 0XFFFFFF801192A3B3, CS: 0000000000000008, SS 0 X: 0 X 0000000000000010

    Lack of CR2: 0xffffef802ccd9c40, error code: 0 x 0000000000000000, CPU error: 0x0, PL: 0

    MP = 0xffffff8022e00000, phys = 0x1367a000, prev (0 x 7: 0 x 11313000 - 0 x 11400000)

    VP = 0xffffff802b945780, phys = 0x1bd310780, prev (0xb: 0xffffc000 - 0 x 100000000)

    0xffffff8022dff000: oQAAAMsAAAAAAQAAqWwqIgAAAAAZMSk2QACp3wEAIjAAAAAAgAAAAFDw0ND1AAEACwSEgAoDAQNYXJr c9QABAAsMhMAKDwUD0FD5 / PUAAQALDETACg8FA + DQ9fz1AAEACwxEwAIDAQPQ0PX89QABAAcMhIAJAwE DoECKzPUAAQAPDISACgMBA1Bw1vz1AAEADwxEwAoDAQNwUPbc9QABAA8MhIAJAwEDoCCq3OUAAQALDIS ABQ8FA9DQudz1AAEABwxEwAoDAQNYXNbc9QABAAsMRMAKAwEDUFDW3PUAAQAPDETACQMBA9Dwuvz1AAE ADwSEwAoDAQPQ8Obc5QABAAsMhMAJAwED0ODW/AjJ5SKA / / / OB3SEQEAAQBjb20uYXBwbGUuZmxvdy1 kaXZlcgAAAgAAIAAAYG6GEbBzhhHQ8N8i5DsAAO + rd5BTEwACKiaIyrhQFcYNdERSLVmIoD / / / 8IAfI iAAAABwoAAACQb5YRAPnGIu ++ rd4QNdERKMlmIggC8iIoed8iQPbGIhA10REIA/IiuHffIogkcSogNdE RCA7yIgi2ZiKA / / / AAAABgUAAACA + MYicIMAAHySAADvvq3eyLZmIoD / / / 8IBfIiAgAAAwMAAAAIDPI iAAAAAgIAAABotmYigP / / / wMAAAMEAAAAQPjGInCFAABwgwAAcIgAAHBQAADvvq3eKuFAVxA10RGotWY igP / / / 8D4xiLvvq3eCADyIgAAAAgLAAAAEE +. WERg10REISfQiAAAACQwAAAABAAAJDQAAAED5xiLvvq3 eCLNmIghH9CIAAAAEDgAAAJQkcSoq4UBXGDXREaiyZiIAAAAFDwAAAIkkcSrgDuAg7o4JvgAO6u4LS0B A7uDuDACwAADgBOTkDO4OALCwAADgBITkDgze7gCwsABA4ASEDt7vDgCwsABAwOQE7/6/DkDA5ATuAg4 NsAAAC + QEhOzuDw4NsAAAC + QEJOyyDg4C9OT + 4OcOAAAAAABLBITs7uwODg2wAAALBITk7gcODQ4AAAt LBITsfu7n7u4ODktA5Ow + 4A0OALBLQOAA7tPuA7CwAADo0BEA/ycAOPADjz8CoIMdwAzzP AIQBqABwA Y8sxTDvLMUw7gDNAWAQBKAAkAswzAgDMAbQWADIATcACAPgMOBLQVAGgAagDAAvMM4AgAGBgFgBCA8QU OAtgWAIABLAAIECAA4AhgGwEgAAhAB0AAECQADgLYFgAIAAIn4AzQFgEgDDioE4AA6KQzD + AIABgYBYA YgAAnD8/I8wzyPAMOAgAWAOgBBhjzlCMP8yzzDOAIABgBIIkAgPwPDgLYBjgBAA4U6KQDDgLYFgAIAgo Q6XwDAAAA

    0xffffff8022e00000: IUMAABAU4CIAAID / / / 8EALi80BEIAID / / / 8MABp7AAAQAP / / / 8kAPBixxEoAID / / / 8sAOBVxhEwAID ///80ALCUoS1AAID///9EAKBXlCtIAID///9MAAAPlCtQAID///9UAIDJ6CJYAID///9cAGAA4CJoAID ///9sAADQgARwAAAA3YB0ABAAAAB8AAAQAACEAAAAEACIAEBXoAOQAHXTCQOYAHXZCAOgAMt9lwCoAD5 XoAOwAHXZCAO4AAIAAAHAABEAAADEAGhmcwDUAC8AAADkAC9kZXbkBC9kaXPoBGswczLsBAEAAADkCAg A6SL4CID / / / 8CAAAAAIACQAAAAIECQABAAAICQABAAAMCQAAQAAQCQAAQAAUCQMAAAAYCQACAAAcCSA AAAAgCQEAAAAkCRIOAABACdh4AwBICRIOAABQCYh + AwBYCQAAACFoCf / / / + ECVDK6CKICYD / / / + MCQE AAACYCQEAAACsCUAy4yLQCYD / / / UCQIAAADwCf / / / 8sCkgK4CJQCoD / / / 9UClgK4CJgCoD / / / 9kCmg K4CJwCoD / / / 90CgAQAAB4CgABAACECgAA

    0xffffff8022e01000: cAAAAIMAAACbAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AJBweH4AAAAAAAAACAACIBChIiEwKD2r/EgbMAAmkEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHh8Jx80AJgAAAggAKDQhExR8Fj 8iUdIxJZ9pd9V/5 X/Vf9W/1 X/Vf9l/5r/Vf + V / wAAAgD / DwAAAAAAIf / / / 8A9sYiAgAAAACg0ySA / / / AADgIkABAACgg8YRoFbGEbDE6CLAMyErUMzoImAU4CIAEBAEABAQAOi/dSJkZXZmL2RldgAAAgD/DwA A6xQEAAAAACH / / / PwAAAIA + 4yIwzOgidOOkA1BzgwA42SaCAJGyAADfG4JAkoMALN8bgqBugwCwkIM AkKyNAKCNgwDgUIgAoE + IACBsiACAgogAAISIAMwAAAzu7u7uDgMOALDgwwAADOzg4w4O7jPuM + 7/u7 u / + 7/7u7 + 7 l/uVe5V7t7l3u7d7t3u3e7d7v3u/R7v7u7oLuEu7iLuIg4CDg4gAAgCAQD + P4DDASBozTk Bc4AAICAEQB8SbQ44DwgAN5DDDj3w / w04fysMOKDACCJg /. g04QIEFB5DAAg0gwgsdAMIIJpACCy8gQw0 4sIMPAUDAAQRgQQ8r4EIMNHCDDj0A

    Backtrace (CPU 0), frame: return address

    0xffffff911be53990: 0xffffff80114dab12

    0xffffff911be53a10: 0xffffff80115ce40a

    0xffffff911be53bf0: 0xffffff80115ec273

    0xffffff911be53c10: 0xffffff801192a3b3

    0xffffff911be53d20: 0xffffff80116f634b

    0xffffff911be53dd0: 0xffffff8011927993

    0xffffff911be53ec0: 0xffffff801170f81d

    0xffffff911be53ee0: 0xffffff80116f99e4

    0xffffff911be53f50: 0xffffff80117047d7

    0xffffff911be53f60: 0xffffff8011a27fa1

    0xffffff911be53fb0: 0xffffff80115eca76

    Name of the BSD corresponding to the current thread process: launchd

    Mac OS version:

    15E65

    Kernel version:

    15.4.0 Darwin kernel version: Fri Feb 26 22:08:05 PST 2016; root:XNU-3248.40.184~3/RELEASE_X86_64

    Kernel UUID: 4E7B4496-0B81-34E9-97AF-F316103B0839

    Slide kernel: 0 x 0000000011200000

    Text of core base: 0xffffff8011400000

    Text __HIB base: 0xffffff8011300000

    Name of system model: MacBookPro5, 5 (Mac-F2268AC8)

    Availability of the system in nanoseconds: 3602233285655

    last load kext to 2442165091688: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f93f64000 size 32768)

    Finally unloaded kext to 2529727624548: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f93f64000 size 32768)

    kexts responsible:

    com Apple.filesystems.smbfs 3.0.0

    com.apple.driver.AudioAUUC 1.70

    com.apple.driver.AppleHWSensor 1.9.5d0

    com.apple.driver.AGPM 110.21.18

    com Apple.filesystems.autofs 3.0

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleMikeyHIDDriver 124

    com.apple.driver.AppleHDA 274.7

    com Apple.Driver.pmtelemetry 1

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.iokit.IOBluetoothSerialManager 4.4.4f4

    com.apple.driver.AppleSMCLMU 208

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.4f4

    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

    com.apple.driver.AppleMikeyDriver 274.7

    com.apple.driver.AppleLPC 3.1

    com.apple.GeForceTesla 10.0.0

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleHV 1

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleBacklight 170.8.9

    com.apple.driver.AppleMCCSControl 1.2.13

    com.apple.driver.SMCMotionSensor 3.0.4d1

    com.apple.driver.AppleUSBTCButtons 245,4

    com.apple.driver.AppleUSBTCKeyboard 245,4

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 38

    com.apple.driver.AppleIRController 327,5

    com.apple.driver.AppleUSBCardReader 3.7.1

    com.apple.iokit.SCSITaskUserClient 3.7.7

    2.8.5 com.apple.iokit.IOAHCIBlockStorage

    com.apple.driver.AirPort.Brcm4331 800.20.24

    com.apple.driver.AppleFWOHCI 5.5.2

    com.apple.driver.AppleAHCIPort 3.1.8

    com Apple.nvenet 2.0.22

    com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

    com.apple.driver.usb.AppleUSBOHCIPCI 1.0.1

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSmartBatteryManager 161.0.0

    com.apple.driver.AppleACPIButtons 4.0

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 4.0

    com.apple.driver.AppleAPIC 1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

    com Apple.NKE.applicationfirewall 163

    com Apple.Security.Quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

    com.apple.AppleGraphicsDeviceControl 3.12.6

    com Apple.kext.Triggers 1.0

    com.apple.driver.DspFuncLib 274.7

    com.apple.kext.OSvKernDSPLib 525

    com.apple.iokit.IOSurface 108.2.1

    com.apple.iokit.IOSerialFamily 11

    com.apple.driver.AppleHDAController 274.7

    com.apple.iokit.IOHDAFamily 274.7

    com.apple.iokit.IOAudioFamily 204.3

    com.apple.vecLib.kext 1.2.0

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.4f4

    com.apple.driver.IOPlatformPluginLegacy 1.0.0

    com.apple.driver.AppleSMBusPCI 1.0.14d1

    com.apple.driver.IOPlatformPluginFamily 6.0.0d7

    com.apple.iokit.IOFireWireIP 2.2.6

    com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0

    com.apple.nvidia.classic.NVDAResmanTesla 10.0.0

    com.apple.iokit.IOBluetoothFamily 4.4.4f4

    com.apple.driver.CoreCaptureResponder 1

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.driver.AppleSMBusController 1.0.14d1

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.AppleUSBMultitouch 250,5

    com.apple.driver.usb.AppleUSBHub 1.0.1

    com.apple.iokit.IOUSBHIDDriver 900.4.1

    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

    com.apple.iokit.IOUSBMassStorageDriver 1.0.0

    com Apple.Driver.USB.cdc 5.0.0

    com.Apple.Driver.USB.Networking 5.0.0

    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

    com.apple.iokit.IOBDStorageFamily 1.8

    com.apple.iokit.IODVDStorageFamily 1.8

    com.apple.iokit.IOCDStorageFamily 1.8

    com.apple.iokit.IOAHCISerialATAPI 2.6.2

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

    com.apple.iokit.IO80211Family 1110.26

    com Apple.Driver.corecapture 1.0.4

    com.apple.iokit.IOFireWireFamily 4.6.0

    com.apple.iokit.IOUSBFamily 900.4.1

    com.apple.iokit.IOAHCIFamily 2.8.1

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.driver.usb.AppleUSBOHCI 1.0.1

    com.apple.driver.usb.AppleUSBEHCI 1.0.1

    com.apple.iokit.IOUSBHostFamily 1.0.1

    com.apple.driver.AppleUSBHostMergeProperties 1.0.1

    2.2.9 com.apple.driver.NVSMU

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com Apple.Security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 417.2

    com.apple.iokit.IOStorageFamily 2.1

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 4.0

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.Libm 1

    com Apple.KEC.pthread 1

    com Apple.KEC.corecrypto 1.0

    System profile:

    Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.24)

    Bluetooth: Version 4.4.4f4 17685, 3 services, 18 aircraft, 1 incoming serial ports

    Crush Bus:

    Memory module: DIMM0/0 BANK, 4 GB DDR3, 1 333 MHz, 0x02B5, -.

    Memory module: DIMM0/1 BANK, 4 GB DDR3, 1 333 MHz, 0x02B5,--

    USB device: USB Bus

    USB device: Hub BRCM2046

    USB Device: USB Bluetooth host controller

    USB device: USB Bus

    USB device: Apple keyboard / Trackpad

    USB Device: IR receiver

    USB device: USB 2.0 Bus

    USB device: ISight built-in

    USB device: USB 2.0 Bus

    USB Device: Card reader

    Serial ATA Device: Samsung 850 EVO 250 GB, GB 250,06 SSD

    Serial ATA Device: OPTIARC DVD RW AD - 5960S

    Model: MacBookPro5, 5, MBP55.00AC.B03 of BootROM, 2 processors, Intel Core 2 Duo, 2.26 GHz, 8 GB, MSC 1.47f2

    Network service: Wi - Fi, AirPort, en1

    Graphics card: NVIDIA GeForce 9400 M, NVIDIA GeForce 9400 M, PCI, 256 MB

    The spare memory that is installed does not respect the specifications of your model (1067 MHz SDRAM.) Please reinstall the original memory, or install the new memory of the correct type.

    Any vendor deemed RAM will be a web form where you can select the Mac model and be directed to the compatible parts.

  • Adobe lightroom does not update when I use the application manager to download upgrades.

    Hello

    I have problems with adobe lightroom.  It is not updated when I use the application manager to download the new updates.  I tried to uninstall the application and re-download it, however the application manager will not allow that to happen because it shows that it is already installed and up to date. I think that the problem may have started when I installed lightroom using a link which you offered when creative cloud first started offering of lightroom.  This version of the program does not appear to work with the application manager.  Please let me know what I should do to fix the problem.

    Best regards

    S

    Hello

    Please, try to remove Adobe Extension manager and install again. The reinstallation of the extensions Manager try to day light the room.

    If it does not resolve that question please make a complete own using adobe cleaner tool and reinstall everything.

    Thank you

    Kapil Malik

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