Inability to Adobe to help with the payment failed

I pay my subscription via PayPal, everything was fine until my payment in July that failed, there was no explanation or reason. I have not contacted Adobe 4 times via their cat because they don't offer phone support for questions of payment? !!!

Every moment I was told to wait 24 hours and everything will be fine. It is never so I contact them again. They tried to put it down to PayPal with a problem when all my other PayPal payments and subscriptions do not have issues and have PayPal confirm that Adobe have not even tried to take a payment for July.

I reinstated billing details and implement new agreements of PayPal 8 times, whenever he says it is up to date, but then I don't see the "Oh no!" problem of payment message. I would never give my money so much and Adobe do not seem to consider, or admit that they need to fix something on their end.

I get given the option of closing my account together and having to create a new account with a different email, how is - this practice or even acceptable? How Adobe can expect from me that loose access to all my files and have to re - download all to use their software when and not even attempt to try to solve this problem?

Sorry for the mug shot, but does anyone else have any dealing with Adobe on this? How did you fix it?

Perhaps 800-833-6687.

Tags: Adobe

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