Inept way to Adobe management billing

I've noted before how obtain and print an invoice Adobe Creative cloud took 13 steps and 2 connections.

NOW, adobe bought dollarphoto.com and my subscription with it. Somehow, Adobe has found a way to send me the monthly invoice by mail electronic (they affirm it, they can just not with creative cloud) but now if I want to buy a photo beyond my monthly allocation I payer.99 $ per photo. I'm not complaining on the price I complain that

  1. Adobe bill me every time. Unless I sign up for a subscription that includes hundreds of buys.
  2. To print the invoice, Adobe expects to connect to their Web site and go to manage the account and then go to the history of billing. Adobe, fortunately, I can do a screenshot in the e-mail you send. I hope by telling you that you change to make it harder on us.
  3. What is laughable, it's I have to connect to different Web pages to get a print to my creative Cloud, Adobe stock billing billing and my individual printing costs.
  4. AND again, I can be connected to Adobe Stock and need to connect once AGAIN to see my stock Adobe billing. To view individual invoices, I MUST follow the email link and connect once again

Adobe is either desperate for visitors to the Web site or they do not have a handle on their Web site.

Hi Mary,

Thank you for bringing your frustrations to our attention. I will share with the appropriate teams. In regard to point 3. Could you please provide the URL or screenshots for three pages that reference you? It will help teams identify your problems.

Thank you

EBQ

Tags: Adobe Stock

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