Infinate loading into Salesforce after version 23.0.0.162

Since the update of last week to V23.0.0.162, our users no longer able to use our Salesforce CRM system, IE11.

After a few days of investigation, we have put the finger on the problem to be the last update of Flash, v23.0.0.162.

Reading the forums, I noticed similar issues on Safari and game users and pointing to the Beta version v23.0.0.181.  I tried this today, and it does NOT solve the problem.

Question: When you use Salesforce classic UI, all the lists are open on the screen, they hang with a "Loading" message... "in the window.

Picture2.png

During the audit of the script, we find the following error message:

"Could not complete the operation due to an error c 8070000".

Picture1.png

Quite simply, we disable the add-on in IE11 and it works, afford him once again and it's not.  Tested on multiple PCs within Europe, we are clear it is the cause.

Note: Our PC running Windows 7 Professional SP1

It is an urgent issue, because it prevents our users using our CRM Company system in IE11, temporary solutions are to use Firefox when the question arises, but this isn't our world standard of society.

Counsel on when this issue can be fixed, will be appreciated.

We found the problem.

In the mms.cfg configuration file, we had a framework localfilereaddisable = 1. This prevents local SWF files to have read access to files on local hard disks.  This was passed to all our PC in Europe of the last batch of ZENworks for Adobe.

This is what caused this problem, if we remove/deactivate this option, then the problem is solved.

We have tested extensively and been able to reproduce this issue with colleagues in the world now, whereas before this issue was limited to our PC in Europe.

Tags: Flash Player

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