To load Family Tree Maker version 16 on laptop with Windows 7 64 bit

I am trying to load Family Tree Maker version 16 on my lap top. I have Windows 7 64 bit and FTM claims, it does not load on 64-bit.  Whjat I do now?

Hello howstreet,

First, check to see if the program is compatible with the Windows 7 Compatibility Center.
Family Tree Maker is recommended upgrade if your version is earlier than 2008 FTM.

If you have an older application for Windows XP or Vista, which does not work in Windows 7, you can make it work properly by running the program in compatibility mode.
1. to start, find the application or the shortcut which is the cause of the problem, and then right-click on it and select Properties.
2. then, select compatibility in the menu tabs at the top of the properties page:
3. now check the box run this program in compatibility mode "dethrone" and select the operating system you want to emulate. For most applications, this will be Windows XP SP2. Once you are finished, click OK.
4. When you then run the application, it must run under compatibility using the OS mode you have selected. If it runs properly, try another selection of OS in step 3, and then try again.

Run the installer in compatibility mode:
1 right click on the file icon installation.
2. click on properties > compatibility.
3. Select the compatibility mode for Windows XP.
4. click on OK.
5. run the installation program.

After installation, run the program in Windows XP compatibility mode by doing the same thing with the installed program.
If this does not help, if you are running Windows 7 Professional or ultimate, you can try the program in XP Mode and Virtual PC. If you use the version of Windows 7 Home Premium, you can not use the XP Mode but can perform a search on the internet for 3rd party virtualization programs. You can find a few free programs that are very good.

I hope this helps.

Sincerely,

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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