Install the windows service could not be accessed. message when installing printer

Separated from this thread.

I try to get to download my printer software and everything that appears is;

Install the windows service could not be accessed.

This can happen if windows install is not properly installed.

Contact your support team.

I don't understand what it tells me. If anyone can help?

Hello, Ruth.

What version of Windows are you using?  Windows Vista, 7, 8/8.1?

Printer is PhotoSmart printer?

Try the steps listed in this Document that follows.

Error "Could access the Windows Installer Service" when you try to install a program in Windows 7 or Windows Vista

https://support.Microsoft.com/en-us/KB/2642495

Tags: Windows

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