installation of creative cloud for the deployment of the teams package fails

I inherited a Department that was using the trial versions of creative cloud and older versions of some CS6 apps so far. I bought and activated via the website admin CC for the teams. I downloaded and packed the app they need to use without errors. However, the first mac, that I tried to install it just quit with an error of unable to install, contact your administrator. I have did some research and came across the cloud to create adobe cleaner and followed the instructions... uninstall the current applications and run the vacuum cleaner. Error now says to contact the Publisher of the software. The first user is now dead in the water and does not all apps from adobe, trial or others to work on projects and deadlines looming. Any help would be appreciated.

The build package installs on my own mac that I used to create the deployment package

I think I solved it... the USB key that I used was not formatted for Mac OS, so I guess that there are names of files that are not compatible for FAT32 format it's originally to. thanks.

Tags: Adobe

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