Installer Acrobat encountered an unexpected failure. Please try again. If it continues to fail, contact Adobe technical support
We bought a license for " Acrobat 11.0 WIN AOO license IE (65197407) ", I tried to install the software of"https://www.acrobat.com/en_us/landing/free-acrobat-trial-download-thanks.html".
It downloads fine, when I try and install it if it fails with the error above before even installing. I ran the following program 'http://labs.adobe.com/downloads/acrobatcleaner.html"as recommended installation in another article to uninstall and clean all instances of Acrobat and Reader off my machine, rebooted and tried again but got the same error.
First time using / installing Acrobat, Reader XI had previously installed which I removed with the cleaning tool.
With the help of a machine Windows 7 64-bit with 4 GB of RAM.
Help would be very appreciated on this one that I bought this software and I can't use it! I have the ready license key.
You will have to bear with me on this one, I'm not familiar with Adobe products and how the versions / permission to work.
Hi Adam,.
I'm sorry for the inconvenience caused and will help you get this problem is resolved.
Please try this direct link to download Acrobat XI: download Acrobat products | Standard, Pro | DC, XI, X & then serialize it using the license key.
Let me know if you are still having a problem.
Kind regards
Nicos
Tags: Acrobat
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