iOS 9.3.2 problem with alarms (Bug?)

Hello community members

I m new here and must start with a problem that occure on my iPhone since iOS 9.3.2.

Alex I´m, 17 and I come from Germany. I apologize for any errors I could do

If the problem is that since the iOS 9.3.2 my sensors in the clock app no longer works.

When I set up an alarm, the iPhone automatically disable when I quit the app.

This problem I've had since my iPhone 6. Then I bought for me the iPhone 6s and boot from a backup of the iPhone 6.

Nothing helps me. I often reset the iPhone and turn it on but nothing really works.

 Care cannot help me too. Is that a person having the same problem?

I don't really know what I can do to solve it. Now I use the watch for messages, but I want my iPhone to wake me up

I hope someone can help me.

Best regards

Alex

Hi AlexRis,

Thanks for checking out the Apple Support and communities for details on what is happening with your alarms. I understand that you are experiencing problems with your alarms do not stay on your iPhone. I use a alarm every morning on my iPhone and my Apple Watch so I can understand how it is important to make sure that it works.

I just want to be safe, make sure you follow the steps in the user guide to set up an alarm.

Alarms and timers - iPhone

Since you already mentioned reboot, the next step that I recommend is to reset all the settings on your iPhone. This does not erase any of your data (like photos, applications, or contacts), but you need to set some default settings save as wallpaper, ringtones, sounds system, restrictions, Touch ID & password and iMessage. You'll also need to reconnect to your Wi - Fi networks then make sure that you have your Wi - Fi in the information available. To reset the settings of your iPhone, go to settings > general > reset > reset all settings. The iPhone will reboot, then you can test.

If it is not the thing to reset all settings, the next step would be to backup your iPhone and restore it via iTunes. Once restore you, you'll want to set up as a new device (temporarily) and test without your backup data. If it works, you can restore your backup and test again. You will find articles that will help you with the steps below.

Use iTunes on your Mac or PC to restore your iPhone, iPad or iPod settings - Apple Support

Restore your iPhone, iPad or iPod touch from a backup - Apple Support

Best regards.

Tags: iPhone

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