Iphone6 is disabled. Forgotten the answers to security questions. Rescue box email address is no longer in support...
Hello
My iphone6 is disabled.
Due to the number of years that have elapsed since registration, I forgot the answers to security questions. Is devoted to the issue, my box of rescue email address is no longer in use... help... Thank you.
You must ask security team account Apple to reset your security questions. To contact them, click here and choose a method; If this page does not list one for your country or if you are unable to call, complete and submit this form.
(140609)
Tags: iPhone
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Don't remember the answers to security questions, rescue email is not checked
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I don't remember my answers to security questions, a long time ago, I created this Apple ID. I can access the account with my password, but I would like to have a backup medium to access this account.
I have access to email of relief as well, but his condition is "not verified" and to return the activation e-mail, I need to respond to security issues as well.
There is no apple support in my country, I tried to search on the FAQ, support and what not, nothing has been helpful at all.
What can I do to reset the security questions, or activate the rescue email?
Thank you
You can not check the email address of emergency without knowing your responses, you must contact support to get the reset questions. It's the page you used to see if the country where you are (and therefore the country on your account) is supported: Contact Apple for the Apple ID - Apple Support account security support ?
If he does not now it try this form to contact Support: https://www.apple.com/emea/support/itunes/contact.html
When they have been reset you can then request a verification email to your email address of rescue via http://appleid.apple.com (you will need to remove and re-add the address): on your Apple ID - Apple Support email addresses
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If you don't remember your email address to help you will need to contact the Support of your country (you're always in the same country that you have on your iTunes account? If not, you can use this store) to get the reset questions: Contact Apple for the Apple ID account security support
If your country is not on this page, then try this form to contact Support: https://www.apple.com/emea/support/itunes/contact.html
When they have been reset, you can then consult and/or modify your backup for possible future use e-mail address: on your Apple ID - Apple Support email addresses
Or you could potentially change for 2-step verification: frequently asked questions about two-step for Apple ID verification
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https://support.Apple.com/en-us/HT201485
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https://support.Apple.com/en-us/HT204169
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Contact Apple for assistance with the security of the Apple ID - Apple Support accounts
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Note that there are links in this article, where you can contact Apple > If you forgot your Apple ID - Apple Support security questions answered
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If you set an alternate e-mail address, you can reset your security questions. Follow the instructions here to check if this option is available:
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I've forgotten the answer to my security questions.
I've forgotten the answer to my security questions. How to reset?
If you have an alternate email address on your account (an alternate email address is different), then you can use it to reset the: If you forgot your Apple ID security questions answered
If you don't have an alternate email address you will need to contact the Support of your country for the reset of questions: Contact Apple for the Apple ID account security support
If your country is not on this page, then try this form to contact Support: https://www.apple.com/emea/support/itunes/contact.html
When they were released, and if you don't have an alternate email address, you can then add one for possible future use: manage your ID primary Apple, rescue, replacement and notification e-mail addresses
Or if it is available in your country, you can substitute 2-step verification: frequently asked questions about two-step for Apple ID verification
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You must ask security team account Apple to reset your security questions. To contact them, click here and choose a method; If this page does not list one for your country or if you are unable to call, complete and submit this form.
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