iPod touch 5th generation does not illuminate.

I got this iPod since the end of 2013. The home button has stopped working for a period of one month. Last night my battery was sufficient to last for several more hours, my iPod worked perfectly well. Then when I go to check this morning, it does not work. Not at all. When I tried to look it up on the way to solve the problem on Apple support, someone explained how try restarting it through the power and the "home" button. However, even once my home button does not work. I tried holding down the power button, then pressed on and even once tried to plug it into the charger to the wall, he still won't turn. Another user said try to connect to Itunes to see if I can restore it, ultimately, it failed for the fact that Itunes does not recognize it. I could really use some help.

Press the sleep/wake and Home buttons and hold for at least 10 seconds.

If this is not enough, take a look at these articles Support from Apple:

If your iPhone, iPad or iPod touch does not respond or does not turn on - Apple Support

Use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.

As a final step, try recovery mode. Turn off your unit, then plug it to your computer with the hold home button. Hold down Home button until you see the logo on the screen of your iPhone iTunes. After that on your computer, you should see the iTunes window saying that your iPhone needs to be restored to factory settings. Click Restore.

More info here:https://support.apple.com/en-us/HT201263

If these steps do not work, contact Apple and ask for help.

https://www.Apple.com/support/iPhone/contact/

Tags: iPod

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