Is it the fault of the user?

while I was sitting at the computer, it is Cable flex suddenly started burning and melted part of the keybord then Panel, I took the battery and took it to the service. This guy said it's because of short circuit and he sent to the main service in my country and they said there are several malfunctions of equipment and I had to pay about 1500 dollars and they do not explain why the mistakes are, because of me, even though I asked to explain several times. should I pay for it?

Post edited by: tiberium

At first, I must say, I'm sorry to hear you have this problem with your Toshiba laptop.
You know it is user forum and it is not easy to answer your question.

We don t know what model of laptop do you have, how old there, where you are now, where you bought your laptop and what service should fix it.
If the warranty is still valid and your laptop is registered correctly, try to contact Toshiba service provider in the country of purchase and attempt to clarify this issue.

If you live in Europe, but you bought your laptop to the United States that you have a big problem. Sorry, but we don t know some facts is not easy to give a precise answer.

Tags: Toshiba

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