ITunesHelper
Do I need?
If you use iTunes, Yes.
It is not a separate installation.
Tags: iTunes
Similar Questions
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ItunesHelper.Resources is not a valid short file name
I'm trying to uninstall Itunes on my PC Windows 10. I can't uninstall it because it gives me an error. The error is "iTunesHelper.Resources is not a valid short file name. I don't know what is happening here. Any help would be greatly appreciated.
Download C Cleaner and use it to uninstall the application, or follow the instructions here
Remove and reinstall iTunes and software for Windows 7 and later versions - Apple Support components
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I have an ipod shuffle (first-generation) OLD. My system is Windows XP service pack 3. Computer behaving badly. If for any reason I can't install ITUNES without the error message 7 missing Itunes helper.exe need to reinstall Itunes. I tried many methods to address them. I can't use my IPOD or Itunes. Please someon point me in the right direction. Thank you angella
Hello
· Brief us with the steps you tried to solve the problem.
I see many users ITunes with the same concern. According the apple forums, this error is caused if SQLite3.dll is missing.
For assistance on the issue I suggest you to post your query in the ITunes forum. Link: https://discussions.apple.com/community/itunes/itunes_for_windows
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How to prevent the automatic launch at windows startup 10 itunes
I have the latest version of Windows 10 and the latest version of iTunes on laptop Lenovo 2015 of 64-bit model.
How can I prevent iTunes from launching at startup of the system?
Try this...
- Right click on the taskbar.
- Select the Task Manager.
- Click the Startup tab.
- Click the iTunesHelper app.
- Click the button disable.
- Close the Task Manager.
-
MacBook air crashes after the release of sleep since the upgrade of the sierra
Began to notice that since I upgraded my macbook air 2015 to sierra, system crashes. The trigger is always when I wake the sleep system (whether it is by opening cover or press a key). Issue is intermittent and may not be reproduced every time. I contacted apple support and they recommended resetting the SMC (ctrl + shift + cmd) but that didn't help either. I also did a check of filesystem (fsck-fy) and which seems to be very well so.
I noticed others seem to be faced with similar problems and a common theme that I noticed was that both we seem to have an installed tardisk. Not sure if this could be a factor?
While it is not any loss of data, the question is certainly annoying and disruptive to work.
The same question was observed at about 7 times since the update of the sierra. Containing the report of Etrecheck to the breast
# Date and time 1 Kills Sep 28 10:03:09 2016 2 Kills Sep 28 18:13:50 2016 3 Fri 30 Sep 11:49:16 2016 4 1 Oct 01:05:15 Sam 2016 5 Mon 3 Oct 08:05:42 2016 6 Mar 4 14:26:03 Oct 2016 7 Sea 5 Oct 11:19:17 2016 Sea 5 Oct 11:19:17 2016
Panic report *.
panic (the appellant 2 0xffffff8004f7316e cpu): initproc is out - output namespace 2 subcode 0xa description reason: no
News of the UUID:
0 x 101425000 uuid = < a525eaea-af86-30c2-b360-3d093b4f0828 >
0 x 100713000 uuid = < 268e1319-a81e-384a-9303-67c26873038a >
Thread 3 crashed
RAX: 0 X 0000000000002210, RBX: 0X00007FFFE358C314 RCX: 0X0000700000F06BDB RDX: 0X000000010075DD1E
RER: 0X0000700000F06B30, RBP: 0X0000700000F06B70, IHR: 0X000000010075C698, RDI: 0X0000700000F06BDC
R8: 0X0000700000F06BD0, R9: 0X0000700000F06BCC, R10: 0 X 0000000004001080, R11: 0 X 0000000100756188
R12: 0X000000010075E8A8, R13: 0X0000700000F06BCC, R14: 0X0000700000F06BDC R15: 0X000000010075C698
RFL: 0 X 0000000000010283, RIP: 0X000000010143B605, CS: 0X000000000000002B, SS: 0 X 0000000000000023
Thread 0: 0xffffff80108dcdc8
0x00007fffe36b7456
Could not read the context 0x0000700000e01cd8 LR
Thread 1: 0xffffff80108e1748
0x00007fffe36bf27e
0x00007fffe3568337
0 x 0000000000000000
Thread 2: 0xffffff801558e6f8
0x00007fffe37a6214
3 wire: 0xffffff80159b8028
0x000000010143b605
0x0000000101441c7e
0x00000001014297ad
0x00007fffe358c48e
0 x 0000000100756188
0x00000001007265f3
0x0000000100725ef8
0x00000001007291cb
0x00007fffe355a128
0x00007fffe356fc10
0x00007fffe3565ad2
0x00007fffe355c966
0x00007fffe35709d2
0x00007fffe3562d41
0x00007fffe35713bf
0x00007fffe35741b0
0x00007fffe37a661f
0x00007fffe37a6221
0 x 0000000042000000
Thread 4: 0xffffff80151f4260
0x00007fffe36bf4e6
0x00007fffe37a6221
0 x 0000000000000000
Wire 5: 0xffffff8015c45e18
0x00007fffe37a6214
Mac OS version: 16A 323
Kernel version: kernel Darwin in Version 16.0.0: Mon Aug 29 17:56:20 PDT 2016; root:XNU-3789.1.32~3/RELEASE_X86_64
Kernel UUID: 622D2470-C34D-31F9-A62B-6AA9A3C6A3CD
Name of system model: MacBookAir7, 2 (Mac-937CB26E2E02BB01)
******************************************************************************** *******************************************************
Mar 4 14:26:03 Oct 2016
Panic report *.
panic (cpu 1 0xffffff801817316e appellant): initproc is out - output namespace 2 subcode 0xa description reason: no
News of the UUID:
0x1065e4000 uuid = < a525eaea-af86-30c2-b360-3d093b4f0828 >
0x1055df000 uuid = < 268e1319-a81e-384a-9303-67c26873038a >
Thread 3 crashed
RAX: 0 X 0000000000000000, RBX: 0000000000000078 RCX 0 X: 0 X 0000000000000000, RDX: 0X000000000000007D
RER: 0X00007000061AC868, RBP: 0X00007000061ACCD0, IHR: 0X00007FDF61717C40, RDI: 0X00007000061AC888
R8: 0 X 0000000000000040, R9: 0X00007FFFE56873D0, R10: 0XFFFFFFFFFFFFFFFF, R11: 0 X 0000000000012068
R12: 0X00007FFFE5688148, R13: 0X00007FDF6160FAB4, R14: 0X00007000061ACCF0 R15: 0X00007FDF6160FAA0
RFL: 0 X 0000000000010206, RIP: 0X00007FFFDB52C00E, CS: 0X000000000000002B, SS: 0 X 0000000000000023
Thread 0: 0xffffff8023eb2be0
0x00007fffdcad2456
Could not read the context 0x0000700005fa0cd8 LR
Thread 1: 0xffffff8023eae260
0x00007fffdcada27e
0x00007fffdc983337
0 x 0000000000000000
Thread 2: 0xffffff802669e498
0x00007fffdcada4e6
0x00007fffdcbc1221
0 x 0000000042000000
3 wire: 0xffffff8027112260
0x00007fffdb52c00e
0x000000010561051d
0x00007fffdc975128
0x00007fffdc98ac10
0x00007fffdc980ad2
0x00007fffdc977966
0x00007fffdc976ee0
0x00007fffdc976cb7
0x00007fffdcbc1746
0x00007fffdcbc1221
0 x 0000000000000000
Thread 4: 0xffffff802538d510
0x00007fffdcbc1214
Wire 5: 0xffffff802538abb8
0x00007fffdcbc1214
Mac OS version: 16A 323
Kernel version: kernel Darwin in Version 16.0.0: Mon Aug 29 17:56:20 PDT 2016; root:XNU-3789.1.32~3/RELEASE_X86_64
Kernel UUID: 622D2470-C34D-31F9-A62B-6AA9A3C6A3CD
Name of system model: MacBookAir7, 2 (Mac-937CB26E2E02BB01)
******************************************************************************** *******
Report Etrecheck
EtreCheck version: 3.0.6 (315)
Report generated 2016-10-05 18:58:11
Download EtreCheck from https://etrecheck.com
Time 02:31
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Computer restarts
Description:
System of maintains restart with an error "panic (appellant 2 0xffffff8004f7316e cpu)": initproc is out - output namespace 2 subcode 0xa description reason: no ".
MacBook Air (13 inch, early 2015)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Air - model: MacBookAir7, 2
1 processor 1.6 GHz Intel Core i5: 2 strands
4 GB RAM not extensible
BANK 0/DIMM0
OK 2 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 76
Intel HD 6000 graphics card
Color LCD 1440 x 900
macOS Sierra 10.12 (A 16, 323) - since the starting time: 6 hours
SM0256G SSD APPLE disk0: (251 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Mac 500 GB internal (disk2) / [Startup]: 505,01 (Go 343,25 free)
Encrypted AES - XTS unlocked
Storage of carrots: disk0s2 250.14 GB Online
Storage of carrots: disk1s2 255,52 GB Online
Card reader Apple
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
~/Library/LaunchAgents/com.example.restart.plist
sh - c ~/Desktop/TarDiskPear.app/Contents/MacOS/TarDiskPear
A unknown file found. [Check files]
/Applications/Kies.app
com.devguru.driver.SamsungACMControl [no charge] (1.4.31 - 10.6 SDK - 2016-03-01) [Support]
com.devguru.driver.SamsungACMData [no charge] (1.4.31 - 10.6 SDK - 2016-03-01) [Support]
com.devguru.driver.SamsungComposite [no charge] (1.4.31 - 10.6 SDK - 2016-03-01) [Support]
com.devguru.driver.SamsungMTP [no charge] (1.4.31 - SDK 10.5 - 2016-03-01) [Support]
com.devguru.driver.SamsungSerial [no charge] (1.4.31 - 10.6 SDK - 2016-03-01) [Support]
/ Applications/Parallels Desktop.app
com.parallels.kext.hypervisor [no charge] (11.2.0). 32581 - SDK 10.9-2016-07-24) [Support]
com.parallels.kext.NetBridge [no charge] (11.2.0). 32581 - SDK 10.9-2016-07-24) [Support]
com.parallels.kext.usbconnect [no charge] (11.2.0). 32581 - SDK 10.9-2016-07-24) [Support]
com.parallels.kext.vnic [no charge] (11.2.0). 32581 - SDK 10.9-2016-07-24) [Support]
/ Library/Application Support/org.pqrs/Karabiner
[loading] org.pqrs.driver.Karabiner (10.20.0 - 10.11 SDK - 2016-06-19) [Support]
[no charge] 7 tasks Apple
[loading] Apple 168 jobs
tasks of Apple 96 [performance]
[no charge] 40 Apple jobs
[loading] 158 jobs Apple
Apple tasks 105 [performance]
[loaded] com.adobe.AAM.Updater - 1.0.plist (2016-07-15) [Support]
[cannot] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-13) [Support]
[loading] com.google.keystone.agent.plist (2016-08-02) [Support]
[loading] com.oracle.java.Java - Updater.plist (2015-12-25) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2016-07-13) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-13) [Support]
[loading] com.google.keystone.daemon.plist (2016-09-02) [Support]
[loading] com.malwarebytes.HelperTool.plist (2016-09-15) [Support]
[loading] com.microsoft.autoupdate.helpertool.plist (2016-08-03) [Support]
[loading] com.microsoft.office.licensingV2.helper.plist (2016-04-11) [Support]
com.Nalpeiron.NetPro.plist [running] (2016-04-30) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2015-12-25) [Support]
[loaded] org.pqrs.Karabiner.load.plist (2016-06-15) [Support]
[loading] org.wireshark.ChmodBPF.plist (2016-07-15) [Support]
[loading] com.bittorrent.uTorrent.plist (2015-12-26)
[cannot] com.example.restart.plist (2016-07-20)
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Agent application of file transfer Android (~/Library/Application Support/Google/Android File transfer/Android File Transfer Agent.app)
XMenu application (/ Applications/XMenu.app)
Carabiner application (/ Applications/Karabiner.app)
Hidden Google Chrome application (/ Applications/Google Chrome.app)
Hidden KiesAgent Application (/ Applications/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader hidden Application (~/Library/Application Support /.) WAS / fuspredownloader.app)
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]
QuickTime Plugin: 7.7.3 (2016-09-13)
JavaAppletPlugin: Java 8 update 101 build 13 (2016-08-07) check the version of
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-07-15) [Support]
MeetingJoinPlugin: Unknown - SDK 10.2 (2016-09-28) [Support]
tblive-4: unknown (2016-10-03)
Adblock more - Eyeo GmbH - https://adblockplus.org/ (2016-09-28)
iTube Studio - iSkysoft Studio - http://www.iskysoft.com (2016-07-19)
Open in Internet Explorer - Parallels - http://www.Parallels.com/fr/ (2016-07-24)
Java (2016-08-07) [Support]
Automatic backup: YES
Volumes to back up:
Mac 500 GB internal: disc size: 505,01 GB disc used: 161,76 GB
Destinations:
TOSHIBA EXT [Local]
Total size: 1.00 TB
Total number of backups: 17
An older backup: 24/01/16, 02:55
Last backup: 22/09/16, 17:07
Size of backup drive: adequate
Backup size 1.00 TB > (disc 161,76 GB X 3)
18% Google Chrome Helper (8)
8% WindowServer
6% mdworker (15)
5% of Google Chrome
3% kernel_task
Top of page process of memory: ⓘ
Google Chrome Helper 655 MB (8)
631 MB kernel_task
Mdworker (15) 201 MB
119 MB Google Chrome
Console 111 MB
49MO RAM free
3.95 GB used RAM (647 MB cache)
2 MB used Swap
October 5, 2016, 18:42:55 ~/Library/Logs/DiagnosticReports/QuickLookSatellite_2016-10-05-184255_[redacted] .crash
/ System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. e app/Contents/XPCServices/QuickLookSatellite.xpc/Contents/MacOS/QuickLookSatellit
5 October 2016, 12:43:53 self-test - spent
October 5, 2016, 11:19:17 /Library/Logs/DiagnosticReports/Kernel_2016-10-05-111917_[redacted].panic [details]
October 5, 2016, 11:02:31 AM/Library/Logs/DiagnosticReports/Microsoft Outlook_2016-10-05-110231_ [redacted].cpu_resource.diag [details]
/ Applications/Microsoft Outlook Outlook.app/Contents/MacOS/Microsoft
October 4, 2016, 14:26:04 /Library/Logs/DiagnosticReports/Kernel_2016-10-04-142604_[redacted].panic [details]
October 4, 2016, 10:31:37 AM/Library/Logs/DiagnosticReports/Microsoft Outlook_2016-10-04-103137_ [redacted].cpu_resource.diag [details]
3 October 2016, 11:50:06 AM/Library/Logs/DiagnosticReports/Installer Progress_2016-10-03-115006_ [redacted] .crash
com.apple.Installer-Progress-System/Library/CoreServices/installateur Progress.app/Contents/MacOS/Installer progress
3 October 2016, 08:23:05 AM/Library/Logs/DiagnosticReports/Microsoft Outlook_2016-10-03-082305_ [redacted].cpu_resource.diag [details]
3 October 2016, 08:05:42 /Library/Logs/DiagnosticReports/Kernel_2016-10-03-080542_[redacted].panic [details]
October 1, 2016, 01:05:15 /Library/Logs/DiagnosticReports/Kernel_2016-10-01-010515_[redacted].panic [details]
September 30, 2016, 11:49:17 /Library/Logs/DiagnosticReports/Kernel_2016-09-30-114917_[redacted].panic [details]
September 28, 2016, 18:13:50 /Library/Logs/DiagnosticReports/Kernel_2016-09-28-181350_[redacted].panic [details]
September 28, 2016, 10:03:09 /Library/Logs/DiagnosticReports/Kernel_2016-09-28-100309_[redacted].panic [details]
If you have Bluetooth enabled, turn it off before going to sleep the computer.
-
My macbook air 13 "(2015) is very slow, even after a clean install"
Hello
I have a macbook air 13 "from 2015 and it is VERY slow. I did a clean install from scratch of El Capitan (10.11.06) and always very slow.
Etrecheck give ' "Performance: poor"»
Is there a hardware problem? or what to do?
Thank you
EtreCheck version: 3.0.6 (315)
Report generated 2016-10-05 10:18:11
Download EtreCheck from https://etrecheck.com
Duration 17:11
Performance: poor
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Computer is too slow
Description:
too slow
MacBook Air (13 inch, early 2015)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Air - model: MacBookAir7, 2
1 1.6 GHz Intel Core i5 CPU: 2 strands
8 GB RAM not extensible
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 40
Intel HD 6000 graphics card
Color LCD 1440 x 900
OS X El Capitan 10.11.6 (15-1004) - since startup time: less than an hour
SM0128G SSD APPLE disk0: (121,33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (disk 1) / [Startup]: 120,10 (Go 104.05 free)
Storage of carrots: disk0s2 120.47 GB Online
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
[no charge] 6 tasks Apple
tasks of Apple 166 [loading]
[running] Apple 58 jobs
[killed] 9 tasks of Apple
9 killed process lack of RAM
[no charge] 47 Apple jobs
[loading] 158 jobs Apple
[running] Apple 77 jobs
[killed] 8 tasks of Apple
8 killed process lack of RAM
[loading] com.macpaw.CleanMyMac3.Agent.plist (2016-10-04) [Support]
[loading] com.bittorrent.uTorrent.plist (2016-10-04)
[loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-10-05)
iTunesHelper program (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
uTorrent program (/ Applications/uTorrent.app)
CleanMyMac 3 Menu program (/ Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Default browser: 601 - SDK 10.11 (2016-09-03)
QuickTime Plugin: 7.7.3 (2016-07-09)
None
Time Machine not configured!
14% WindowServer
4% kernel_task
0% SystemUIServer
0% cloudpaird
Top of page process of memory: ⓘ
670 MB kernel_task
Mdworker (11) 188 MB
Com.apple.CommerceKit.TransactionService (2) 41 MB
Finder 41 MB
Mds_stores 33 MB
5.02 GB of free RAM
2.98 used GB RAM (1.82 GB being cached)
40 MB used Swap
5 October 2016, 09:38:39 test - passed
Hello, have you tried to reset the management system (SCM) controller on your Mac - Apple Support?
-
My iMac freezes during a turn on and between two switching user accounts
My 2011 iMac has been crashing for weeks. Usually, it freezes when I turn it on, connect to switching user accounts or user accounts.
I upgraded to Sierra yesterday and I continued using for hours and it was fine.
I turned on today; some of the Apple applications do not work... Mail, App Store, Safari (this is what I tried). Responsible mail application, saw a list of emails, but when I click on a particular message, the message will not load. Safari cannot load a Web page at all (I'm now using Chrome). AppStore cannot load anything too.
I asked for help here before the crash but I was reluctant to share the report of being. Now, I've read about it and understand how it works. The report says "failed".
Appreciate the help of the community. Thank you.
Here's the report...
EtreCheck version: 3.0.6 (315)
Report generated 2016-10-02 18:24:53
Download EtreCheck from https://etrecheck.com
Duration 03:11
Performance: good
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Computer restarts
Description:
Crashes when you turn on the machine, or signature accounts switching. It is slow since updated for Sierra. Safari and Mail does not. Safari cannot load pages (Chrome works); See the list of the mails but when click on a particular message, Mail does not load the message.
iMac (27 inch, mid 2011)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac12, 2
1 3.4 GHz Intel Core i7 CPU: 4 strands
12 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1333 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1333 MHz
0/DIMM1 BANK
OK 4 GB DDR3 1333 MHz
BANK 1/DIMM1
OK 4 GB DDR3 1333 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
AMD Radeon HD 6970M - VRAM: 2048 MB
iMac 2560 x 1440
macOS Sierra 10.12 (A 16, 323) - since startup time: less than an hour
ST31000528AS disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Mac HD (disk0s2) / [Startup]: 999,35 go-go (674,19 free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
HL-DT-STDVDRW GA32N)
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. BRCM2046 hub.
Apple Inc. Bluetooth USB host controller.
Computer, Inc. Apple IR receiver.
Card reader Apple
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
[no charge] 8 tasks of Apple
[loading] Apple 171 jobs
tasks of Apple 92 [performance]
[no charge] 39 tasks of Apple
[loading] Apple 165 jobs
[running] Apple 99 jobs
[cannot] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-13) [Support]
[loading] com.google.keystone.agent.plist (2016-07-12) [Support]
[loaded] com.teamviewer.teamviewer.plist (2015-03-02) [Support]
[loaded] com.teamviewer.teamviewer_desktop.plist (2015-03-02) [Support]
com.Trusteer.rapport.rapportd.plist [running] (2016-09-18) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2016-07-13) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-13) [Support]
[loading] com.adobe.fpsaud.plist (2016-08-29) [Support]
[loading] com.google.keystone.daemon.plist (2016-09-02) [Support]
[loading] com.teamviewer.Helper.plist (2015-03-02) [Support]
[loaded] com.teamviewer.teamviewer_service.plist (2015-03-02) [Support]
com.Trusteer.rooks.rooksd.plist [running] (2016-09-18) [Support]
[loading] com.adobe.ARM. [...]. plist (2014-05-09) [Support]
com.apple.CSConfigDotMacCert [not] -[...] @me.com - SharedServices.Agent.plist (2014-04-05)
[loading] com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-09-24) [Support]
com.spotify.webhelper.plist [running] (2016-10-02) [Support]
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer Application (/ Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Request for WDSecurityHelper (Security.app/Contents/WDSecurityHelper.app/Applications/WD)
Spotify application (/ Applications/Spotify.app)
Dropbox application (/ Applications/Dropbox.app)
o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-16) [Support]
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-04) [Support]
FlashPlayer - 10.6: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
Silverlight: 5.1.40728.0 - SDK 10.6 (2015-11-01) [Support]
QuickTime Plugin: 7.7.3 (2016-09-13)
Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
PepperFlashPlayer: 23.0.0.162 - SDK 10.9 (2016-09-15) [Support]
NP_2020Player_IKEA: 5.0.94.1 - SDK 10.6 (2012-09-28) [Support]
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-04) [Support]
googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]
iPhotoPhotocast: 7.0 (2014-04-05)
RL Secure Layer plugin: Unknown - SDK 10.5 (2014-02-21) [Support]
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
Picasa: 1.0 - SDK 10.6 (2014-03-05) [Support]
UploadManager: Unknown - SDK 10.5 (2015-01-05) [Support]
ContentManager: Unknown - SDK 10.5 (2015-01-05) [Support]
RocketEngine: Unknown - SDK 10.5 (2015-01-05) [Support]
1 - ClickWeather - TWCi - http://www.weather.com/ (2014-09-20)
DuckDuckGo - DuckDuckGo - http://duckduckgo.com (2015-07-11)
Flash Player (2016-08-29) [Support]
Trusteer Endpoint Protection (2016-09-20) [Support]
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Mac HD: Disc size: 999,35 GB disc used: 325,16 GB
Destinations:
SUZ_500G [Local]
Total size: 499,76 GB
Total number of backups: 81
An older backup: 2015-07-07 at 17:41
Last backup: 2016-09-15, 16:48
Backup disk size: too small
499,76 GB backup size < (disc 325,16 GB X 3)
photoanalysisd of 209%
4% mdworker (18)
3% photolibraryd
3% coreaudiod
3% WindowServer
Top of page process of memory: ⓘ
Kernel_task 845 MB
786 MB Google Chrome Helper (5)
528 MB mdworker (18)
Finder 283 MB
Photoanalysisd 258 MB
3.25 GB of free RAM
8.74 GB used RAM (4.43 GB being cached)
362 MB used Swap
October 2, 2016, 18:21:58 ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-02-182158_ [redacted] .crash
System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
October 2, 2016, 17:43:42 ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-02-174342_ [redacted] .crash
October 2, 2016, 17:34:33 self-test - spent
October 2, 2016, 17:20:02 ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-02-172002_ [redacted] .crash
October 2, 2016, 17:19:17 ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-02-171917_ [redacted] .crash
October 2, 2016, 16:55:42 ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-02-165542_ [redacted] .crash
October 2, 2016, 16:54:41 [redacted] ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-02-165441_ .crash
October 2, 2016, 16:51:15 ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-02-165115_ [redacted] .crash
October 2, 2016, 16:51:14 ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-02-165114_ [redacted] .crash
October 2, 2016, 12:26:52 AM /Library/Logs/DiagnosticReports/Safari_2016-10-02-002652_[redacted].cpu_resourc e.diag [details]
/Applications/Safari.app/Contents/MacOS/Safari
October 2, 2016, 12:11:33 [redacted] AM/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-02-001133_.cpu_resource.diag [details]
October 1, 2016, 23:49:15 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-01-234915_ [redacted].cpu_resource.diag [details]
October 1, 2016, 23:18:28 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-01-231828_ [redacted].cpu_resource.diag [details]
October 1, 2016, 21:23 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-01-212300_ [redacted].cpu_resource.diag [details]
October 1, 2016, 21:01:11 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-01-210111_ [redacted].cpu_resource.diag [details]
October 1, 2016, 21:00:51 /Library/Logs/DiagnosticReports/Safari_2016-10-01-210051_[redacted].cpu_resourc e.diag [details]
October 1, 2016, 20:11:06 ~/Library/Logs/DiagnosticReports/Safari_2016-10-01-201106_[redacted].crash
October 1, 2016, 19:35 ~/Library/Logs/DiagnosticReports/WeatherEye_2016-10-01-193500_[redacted].crash
/Applications/weathereye.app/Contents/MacOS/weathereye
Trusteer Endpoint Protection (2016-09-20) [Support]
The following may be useful: https://www.trusteer.com/support/uninstalling-rapport-mac-os-x
It is slow since updated for Sierra.
A part of which is related to the upgraded Photos app. If you have lots of photos (in thousands), it will take a lot of time for it reach to analyze your photo library. The best thing to do is to let him finish, as long as it could be. 1 hour per 1000 photographs as a rough estimate. When it is finally over, the performance of your Mac will be back to normal.
Definitely get rid of "Trusteer" however. As a needless "anti-virus" garbage is still installed on your Mac, it is unreasonable to expect it to work the way it was designed to work. Safari won't work. Mail will not work. A lot of other things that you really need to work just won't work. Please read of effective defenses against software malware and other threats.
DuckDuckGo - DuckDuckGo - http://duckduckgo.com (2015-07-11)
You don't need the Extension Safari DDG, since DDG has been integrated natively in Safari for some time. Select the Safari menu > Preferences > Search and select the dropdown Search engine DuckDuckGo . Then, select Extensions, select the extension DuckDuckGo and Uninstall.
Leaving the current Extension is OK but it does nothing.
Request for WDSecurityHelper (Security.app/Contents/WDSecurityHelper.app/Applications/WD)
I don't know what it is. If you do not either, get rid of it. At least delete your login items.
-
slow programs since Sierra update
Ive noticed a specific slow performance hardware and software since I did the update of Sierra last week. Programs are slow to load, fast wifi is terrible and therefore slow to react and to load Web pages. I ran Etrecheck but don't know what needs sorting or sort. I noticed its Webkit highlighted by using a lot of resources. What is it and do I need?
Any help gratefully received. Thank you
EtreCheck version: 3.0.6 (315)
Report generated 2016-10-01 16:04:09
Download EtreCheck from https://etrecheck.com
Time 02:42
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Computer is too slow
Description:
programs of slow to load and execute, very slow wifi
MacBook Pro (retina, 13 inches, end of 2013)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro11, 1
1 2.4 GHz Intel Core i5 processor: 2 strands
8 GB RAM not extensible
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 289
Intel Iris
Color LCD 2560 x 1600
macOS Sierra 10.12 (A 16, 323) - since the start time: about 2 hours
SD0256F SSD APPLE disk0: (251 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (disk 1) / [Startup]: 249,77 (Go 206,30 free)
Storage of carrots: disk0s2 250.14 GB Online
Apple Inc. Apple keyboard / Trackpad
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. IPod.
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
/ System/Library/Extensions
[no charge] com.tomtom.driver.UsbEthernetGadget (1.0.0d1 - 2016-10-01) [Support]
[no charge] 7 tasks Apple
tasks of Apple 163 [loading]
[running] Apple 101 jobs
[no charge] 42 tasks of Apple
[loading] Apple 160 jobs
tasks of Apple 102 [performance]
[loading] com.divx.dms.agent.plist (2016-08-29) [Support]
[loading] com.divx.uninstall.converter.plist (2016-09-06)
[loading] com.divx.uninstall.player.plist (2016-09-06)
[loading] com.divx.uninstall.preferences.plist (2016-09-06)
[loading] com.divx.update.agent.plist (2016-08-29) [Support]
[loading] com.oracle.java.Java - Updater.plist (2014-05-18) [Support]
com.Trusteer.rapport.rapportd.plist [running] (2016-09-18) [Support]
[loading] com.adobe.fpsaud.plist (2016-08-30) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2014-05-18) [Support]
[loading] com.oracle.java.JavaUpdateHelper.plist (2015-07-28) [Support]
com.Trusteer.rooks.rooksd.plist [running] (2016-09-18) [Support]
com.Amazon.music.plist [running] (2014-12-16) [Support]
[loading] com.google.keystone.agent.plist (2016-07-12) [Support]
com.spotify.webhelper.plist [running] (2016-07-06) [Support]
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Hidden music Manager Application (~/Library/PreferencePanes/MusicManager.prefPane/Contents/Helpers/MusicManagerH elper.app)
Xmarks for Safari Application (/ Applications/Xmarks for Safari.app)
FlashPlayer - 10.6: 23.0.0.162 - SDK 10.9 (2016-09-15) [Support]
QuickTime Plugin: 7.7.3 (2016-09-14)
AdobePDFViewerNPAPI: 11.0.10 - SDK 10.6 (2014-12-18) [Support]
AdobePDFViewer: 11.0.10 - SDK 10.6 (2014-12-18) [Support]
DivX Web Player: 3.6.0.330 - SDK 10.10 (2016-09-06) [Support]
Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-15) [Support]
OVSHelper: 1.1 (2016-09-16) [Support]
Silverlight: 5.1.41212.0 - SDK 10.6 (2016-01-25) [Support]
JavaAppletPlugin: Java update 8 51 (2015-07-28) check the version of
Dashlane - Dashlane Inc. - http://www.dashlane.com (2016-09-27)
PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2016-05-21)
Flash Player (2016-08-30) [Support]
Java (2015-07-28) [Support]
MusicManager (2015-11-17) [Support]
Trusteer Endpoint Protection (2016-09-21) [Support]
Xmarks for Safari (2016-05-09) [Support]
Time Machine not configured!
282% com.apple.WebKit.WebContent (8)
58% kernel_task
25% iTunes
13% WindowServer
13% update_dyld_shared_cache
Top of page process of memory: ⓘ
Com.apple.WebKit.WebContent (8) 999 MB
687 MB kernel_task
287 MB Finder
ITunes 287 MB
270 MB OneClickdigital
357 MB of free RAM
7.65 used GB RAM (1.66 GB being cached)
490 MB used Swap
October 1, 2016, 16:00:41 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-01-160041_ [redacted].cpu_resource.diag [details]
System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
October 1, 2016, 15:20:56 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-01-152056_ [redacted].cpu_resource.diag [details]
October 1, 2016, 15:15:06 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-01-151506_ [redacted].cpu_resource.diag [details]
October 1, 2016, 14:20:21 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-01-142021_ [redacted].cpu_resource.diag [details]
October 1, 2016, 13:57:08 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-01-135708_ [redacted].cpu_resource.diag [details]
October 1, 2016, 13:45:22 ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-01-134522_ [redacted] .crash
October 1st 2016, 13:43:59 self-test - spent
[Sep 30, 2016, 21:54:27 /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2016-09-30-215427_[r edacted].cpu_resource.diag [details]
System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.Plugin.64.xpc/Contents/MacOS/com.apple.WebKit.Plugin.64
Sep 30, 2016, 21:46:05 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-30-214605_ [redacted].cpu_resource.diag [details]
Sep 30, 2016, 21:38:40 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-30-213840_ [redacted].cpu_resource.diag [details]
Sep 30, 2016, 21:24:27 [redacted] ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-30-212427_ .crash
Sep 28, 2016, ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-28-215131_ 21:51:31 [redacted] .crash
Sep 28, 2016, 20:52:46 /Library/Logs/DiagnosticReports/Safari_2016-09-28-205246_[redacted].cpu_resourc e.diag [details]
/Applications/Safari.app/Contents/MacOS/Safari
Sep 28, 2016, ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-28-204546_ 20:45:46 [redacted] .crash
Sep 28, 2016, 20:26:41 /Library/Logs/DiagnosticReports/iTunes_2016-09-28-202641_[redacted].cpu_resourc e.diag [details]
/Applications/iTunes.app/Contents/MacOS/iTunes
Sep 28, 2016, 20:09:04 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-28-200904_ [redacted].cpu_resource.diag [details]
Sep 28, 2016, 19:50:07 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-28-195007_ [redacted].cpu_resource.diag [details]
Sep 28, 2016, 19:37:37 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-28-193737_ [redacted].cpu_resource.diag [details]
Sep 28, 2016, 19:25:18 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-28-192518_ [redacted].cpu_resource.diag [details]
Sep 28, 2016, 19:20:02 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-28-192002_ [redacted].cpu_resource.diag [details]
Sep 28, 2016, 19:16:25 [redacted] ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-28-191625_ .crash
Close Safari and other applications you have open.
If you can - take your mac offline drive - then open activity monitor and the disk activity - MDS and MDWORKER, jobs of the referee - tab and disk read/write activity - means that your mac can still be in the cleanup process after the update.
When it is connected to the internet, it can make downloads of software - boring when you don't know its happening.
As your system is not slow not - her very busy - and may not give you as much attention as you want.
-
I ran the first aid before and after the installation of Sierra. I had / have no problem with him. But after the restart to run as the second time in the memory of first aid says 413.4 MB Purgeble. What am I supposed to serve? I ran etrecheck, which says that my system is excellent. Fire storm crashed because I didn't close properly. I'm not a geek and don't know what to do or if I should mess with it. I have a lot of memory left.
EtreCheck version: 3.0.6 (315)
Report generated 2016-09-30 18:53:01
Download EtreCheck from https://etrecheck.com
Running time 01:55
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Another problem
iMac (21.5 inch, at the end of 2013)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac14, 3
1 2.9 GHz Intel Core i5 CPU: 4 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: unknown
NVIDIA GeForce GT 750M - VRAM: 1024 MB
iMac, 1920 x 1080
macOS Sierra 10.12 (A 16, 323) - since startup time: less than an hour
HTS541010A9E662 disk HARD APPLE disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (disk 1) / [Startup]: 999,03 go-go (974,45 free)
Storage of carrots: disk0s2 999.35 GB Online
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. FaceTime HD camera (built-in)
Hub keyboard Apple, Inc.
Apple Inc. Apple Keyboard
Mitsumi Electric Apple USB optical mouse
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
[no charge] 6 tasks Apple
tasks of Apple 178 [loading]
Apple tasks 87 [performance]
[no charge] 42 tasks of Apple
[loading] Apple 165 jobs
tasks of Apple 96 [performance]
[loading] com.google.keystone.agent.plist (2016-07-12) [Support]
[loading] com.google.keystone.daemon.plist (2016-09-02) [Support]
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
QuickTime Plugin: 7.7.3 (2016-09-13)
None
Time Machine not configured!
4% WindowServer
2% fontd
hidd 1%
0% kernel_task
0% com.apple.AmbientDisplayAgent
Top of page process of memory: ⓘ
581 MB kernel_task
Finder 139 MB
Mdworker (11) 123 MB
Mds_stores 123 MB
WindowServer 98 MB
4.78 GB of free RAM
3.22 GB used RAM (1.63 GB being cached)
Used Swap 0 B
Sep 30, 2016, 18:39:38 self-test - spent
September 30, 2016, ~/Library/Logs/DiagnosticReports/SLPlugin_2016-09-30-181750_[redacted].crash 18:17:50
/Applications/FirestormOS-Releasex64.app/Contents/resources/SLPlugin.app/Conten ts/MacOS/SLPlugin
September 30, 2016, ~/Library/Logs/DiagnosticReports/Firestorm_2016-09-30-181747_[redacted].crash 18:17:47
com.phoenixviewer.Firestorm.Viewer - free software - /Applications/FirestormOS-Releasex64.app/Contents/MacOS/Firestorm
Sep 30, 2016, 17:25:03 /Library/Logs/DiagnosticReports/Firestorm_2016-09-30-172503_[redacted].cpu_reso urce.diag [details]
September 29, 2016, ~/Library/Logs/DiagnosticReports/Firestorm_2016-09-29-182605_[redacted].crash 18:26:05
September 29, 2016, 18:25:59 ~/Library/Logs/DiagnosticReports/SLPlugin_2016-09-29-182559_[redacted].crash
September 29, 2016, ~/Library/Logs/DiagnosticReports/SLPlugin_2016-09-29-163813_[redacted].crash 16:38:13
September 29, 2016, ~/Library/Logs/DiagnosticReports/SLPlugin_2016-09-29-150949_[redacted].crash 15:09:49
September 28, 2016, 18:55:22 ~/Library/Logs/DiagnosticReports/SLPlugin_2016-09-28-185522_[redacted].crash
September 28, 2016, ~/Library/Logs/DiagnosticReports/SLPlugin_2016-09-28-154417_[redacted].crash 15:44:17
September 28, 2016, ~/Library/Logs/DiagnosticReports/SLPlugin_2016-09-28-101301_[redacted].crash 10:13:01
September 27, 2016, 19:35:39 ~/Library/Logs/DiagnosticReports/SLPlugin_2016-09-27-193539_[redacted].crash
Under macOS Sierra, the "Purgeable" content Optimize Mac storageyou turned on. It's the storage space that your Mac can automatically put at the disposal of storage space is necessary. Marked as purgeable files can always be downloaded on request.
-
my iMac will stop all the time and I have to unplug it to restart
Sometimes it gets really hot I ever noticed with this mac but I have on my other Macs.
I ran Etrecheck and here's the report. Can someone help me please
Description of the problem:
Shutdown
EtreCheck version: 2.2 (132)
Report generated on 30/09/16 13:56
Download EtreCheck from http://etresoft.com/etrecheck
Click on the links [click for support] to help with non-Apple products.
Click on the links [click for more details] for more information on this line.
iMac (20-inch, mid 2007) (checked)
iMac - model: iMac7, 1
1 2 GHz Intel Core 2 Duo CPU: 2 strands
6 GB of RAM expandable
BANK 0/DIMM0
2 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
4 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
ATI, RadeonHD2400 - VRAM: 128 MB
iMac 1680 x 1050
OS X 10.10.5 (14F1912) - since the start time: 04:35:15
Q ST3250820AS disk0: (250,06 GB)
EFI (disk0s1) < not mounted >: 210 MB
Untitled (disk0s2) /: 249,20 (Go 47,18 free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Built-in ISight from Apple Inc..
Sunplus Innovation Technology USB to Serial - ATA bridge 252.4 MB
disk1s1 (disk1s1) < not mounted >: 252 MB
Computer, Inc. Apple IR receiver.
Apple Inc. Bluetooth USB host controller.
Mac App Store and identified developers
/ System/Library/Extensions
com [loading]. Cycling74.driver.Soundflower (1.6.7 - 10.7 SDK) [click for support]
[no charge] com.Nike.sportwatch (1.0.0) [click for support]
/Users/[redacted]/library/services/ToastIt.service/Contents/MacOS
[no charge] com.roxio.TDIXController (2.0) [click for support]
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist [click for support]
[operation] com.nike.nikeplusconnect.plist [click to support]
[loading] com.oracle.java.Java - Updater.plist [click to support]
[loading] com.adobe.ARMDC.Communicator.plist [click to support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist [click to support]
[loading] com.adobe.fpsaud.plist [click to support]
[loading] com.bombich.ccc.plist [click to support]
[loading] com.oracle.java.Helper - Tool.plist [click to support]
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
FlashPlayer - 10.6: Version: 23.0.0.162 - 10.9 SDK [click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 15.017.20053 - 10.11 SDK [click for support]
AdobePDFViewer: Version: 15.017.20053 - 10.11 SDK [click for support]
Flash Player: Version: 23.0.0.162 - 10.9 SDK [click for support]
Default browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.41212.0 - 10.6 SDK [click for support]
JavaAppletPlugin: Version: Java 8 update 91 build 14 check the version
TrafficLight
Ghostery
IncognIt VPN switch
3rd party preference panes: ℹ️
Flash Player [click for support]
Java [click for support]
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Untitled: disc size: 249,20 GB disc used: 202,02 GB
Destinations:
LaCie imac [Local]
Total size: 494,68 GB
Total number of backups: 14
An older backup: 2016-09-13 04:29:11 + 0000
Last backup: 2016-09-22 22:39:28 + 0000
Backup disk size: too small
494,68 GB backup size < (disc 202,02 GB X 3)
By CPU process back to the top: ℹ️
3% WindowServer
1% nsurlsessiond (2)
1% fontd
1% cloudd
0% taskgated
Top of the process of memory: ℹ️
1.08 GB com.apple.WebKit.WebContent (9)
508 MB kernel_task
313 MB Safari
Mds_stores 129 MB
Cfprefsd (2) 129 MB
Virtual memory information: ℹ️
1.46 GB of free RAM
Used 4.54 GB RAM
Used Swap 0 B
Sep 30, 2016, 09:19:18 test - passed
September 29, 2016, 09:54:29 /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.preferences.extensio ns.remoteservice_2016 - 09-29-095429_ .crash [deleted]
September 29, 2016, /Library/Logs/DiagnosticReports/networkd_2016-09-29-052456_[redacted].crash 05:24:56
Sep 28, 2016, 08:48:21 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-28-084821_ [redacted].cpu_resource.diag [click for more information]
Hi there champrider,
It sounds like your computer guard stop on its own, and the only way you can get it to come is to unplug for a while. If you get some sort of error when the computer restarts, take a look at this article:
OS X El Capitan: If your Mac restarts and a message
If this isn't the case, then I suggest starting in safe mode to delete a few caches as well as system-level to check and fix if necessary startup disk.
OS X El Capitan: start in safe mode
If the problem persists then I would then reset the SMC on your computer:
Reset the management system (SCM) controller on your Mac.
Thank you for using communities of Apple Support.
-
MacBook Pro with El Capitan stop or restart
Hello
I have a MacBook Pro (retina, 15 ", end of 2013) with OS X El Capitan installed. Recently, I could not turn down or restart. I have to press the power button to do. It stops when I restart in Mode without failure.
I run EtreCheck because I've seen it posted elsewhere and that's the report:
EtreCheck version: 3.0.5 (309)
Report generated 2016-09-27 22:15:15
Download EtreCheck from https://etrecheck.com
Time 01:32
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Another problem
Description:
Computer does not turn off
MacBook Pro (retina, 15 inches, end of 2013)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro11, 2
1 2.3 GHz Intel Core i7 CPU: 4 strands
8 GB RAM not extensible
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 87
Iris Pro Intel
Color LCD 2880 x 1800
OS X El Capitan 10.11.6 15G (31) - since startup time: less than an hour
SM0256F SSD APPLE disk0: (251 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (disk 1) /: 249,77 (Go 98,78 free)
Storage of carrots: disk0s2 250.14 GB Online
Apple Inc. Apple keyboard / Trackpad
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
HWNetMgr: Path: / Library/StartupItems/HWNetMgr
HWPortDetect: Path: / Library/StartupItems/HWPortDetect
StartOuc: Path: / Library/StartupItems/StartOuc
Startup items are obsolete in OS X Yosemite
[no charge] 7 tasks Apple
tasks of Apple 152 [loading]
tasks from Apple 79 [performance]
[no charge] 47 Apple jobs
[loading] 159 jobs Apple
Apple 85 [performance] tasks
[loaded] com.adobe.AAM.Updater - 1.0.plist (2015-09-28) [Support]
[loading] com.epson.esua.launcher.plist (2016-07-27) [Support]
com.Epson.EventManager.agent.plist [running] (2012-05-08) [Support]
[loading] com.google.keystone.agent.plist (2016-07-12) [Support]
[loading] com.adobe.SwitchBoard.plist (2013-12-03) [Support]
com.Adobe.agsservice.plist [running] (2016-08-17) [Support]
[loading] com.adobe.fpsaud.plist (2016-05-09) [Support]
[loading] com.google.keystone.daemon.plist (2016-09-02) [Support]
[loading] com.malwarebytes.MBAMHelperTool.plist (2016-02-22) [Support]
[loading] com.microsoft.autoupdate.helpertool.plist (2015-11-20) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loading] com.microsoft.office.licensingV2.helper.plist (2015-05-08) [Support]
[loading] com.adobe.AAM.Updater - 1.0.plist (2013-11-24) [Support]
[loading] com.adobe.ARM. [...]. plist (12 / 12/2013) [Support]
[loading] com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-09-01) [Support]
com.spotify.webhelper.plist [running] (2016-09-18) [Support]
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
E-mail application (/ Applications/Mail.app)
Dropbox application (/ Applications/Dropbox.app)
o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-17) [Support]
Web of Google Earth plugin: 7.1 (2015-07-20) [Support]
Default browser: 601 - SDK 10.11 (2016-09-16)
AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2015-02-06) [Support]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-09-28) [Support]
AdobePDFViewerNPAPI: 10.1.16 (2015-10-18) [Support]
FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-06-07) [Support]
QuickTime Plugin: 7.7.3 (2016-09-16)
Flash Player: 21.0.0.242 - SDK 10.6 (2016-06-07) obsolete! Update
googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]
SharePointBrowserPlugin: 14.4.7 - SDK 10.6 (2015-01-02) [Support]
AdobePDFViewer: 10.1.16 (2015-10-18) [Support]
JavaAppletPlugin: 15.0.1 - 10.7 (2013-11-18) check the version of the SDK
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
Flash Player (2016-05-09) [Support]
Time Machine not configured!
2% WindowServer
2% fontd
1% kernel_task
0% Dropbox
0% com.apple.WebKit.WebContent (4)
Top of page process of memory: ⓘ
720 MB kernel_task
541 MB com.apple.WebKit.WebContent (4)
Mdworker (21) 385 MB
Mds_stores 246 MB
Mail 205 MB
1.80 GB of free RAM
6.20 used GB RAM (2.32 GB being cached)
Used Swap 0 B
27 sep, 2016, 22:01:37 self-test - spent
I appreciate the help. Thank you.
It will force the closure? And applications it stops? See here:Mac back turns...
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kernel_task runaway (from 300 to 600%) CPU with 2 external displays
I have a MacBook Pro (retina, mid-2012), and for a year and a half, I've had episodes fighter during the kernel_task suddenly begin to consume all processor CPU (from 300 to 600%), is the response of the system so slow it is impossible to use. I experience these episodes throughout the front 1-2 years that the machine went from Yosemite El Capitan and now Sierra.
Normally, I use my MacBook with two external displays, both at work and at home. At work, I have two external screens of Lenovo, and at home, I have two screens Apple (Apple Cinema Display 27-inch and 27-inch Apple Thunderbolt Display). I discovered that this kernel_task high CPU usage can only be stopped by disconnecting one of the external screens. After unplugging an external display, the kernel_task subsides immediately to normal (< 5%). After a few minutes, I can reconnect the 2nd external screen and proceed normally (sometimes for days, sometimes for hours, sometimes for a few minutes) until the kernel_task pulls up to 300-600% again. The use of the high CPU kernel_task never happens unless I have two external displays connected.
Note that since I upgraded to MacOS Sierra fugue kernel_task CPU frequency has increased considerably: of 1 kernel_task runaway every several days to a runaway almost every 10 minutes or so. I don't have a reason this frequency has increased, but the runaway condition seems to have worsened by the fact that the photoanalysisd daemon is running like crazy on my grand (72 000) library of Photos.
Also note that I started in recovery mode and have re-installed MacOS Sierra, and it has no effect on the runaway kernel_task.
Any ideas on how to fix this resumption of kernel_task of all my CPU?
I have attached my EtreCheck system report below. This report was captured with two attached external displays. At halfway while generating a report, the kicks and started kernel_task hogging CPU again.
EtreCheck version: 3.0.5 (309)
Report generated 2016-09-25 14:24:02
Download EtreCheck from https://etrecheck.com
Time 07:59
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Computer is too slow
Description:
Sometimes, while working with my MacBook connected to two external displays, the kernel_task pulls up to 600 to 800% CPU and stays there until I unplug at least one of the external screens. After disconnecting, the kernal_task subsides immediately to normal (< 5%). After a few minutes, I can plug the 2nd external screen and proceed normally (sometimes for days, sometimes for hours, sometimes for a few minutes) until the kernel_task pulls up to 600 to 800% again. The use of the high CPU kernel_task never happens unless I have two external displays connected.
MacBook Pro (retina, mid-2012)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro10, 1
1 2.6 GHz Intel Core i7 CPU: 4 strands
16 GB RAM not extensible
BANK 0/DIMM0
OK 8 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 8 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en0: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 242
Graphics Intel HD 4000
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Color LCD 3840 x 2400
LED Cinema Display 2560 x 1440
Thunderbolt Display 2560 x 1440
macOS Sierra 10.12 (A 16, 323) - since the start time: about an hour
APPLE SSD SM512E Disk0: (500,28 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Boromir (disk1) /: 499,05 (Go 140,24 free)
Storage of carrots: disk0s2 499.42 GB Online
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. Apple keyboard / Trackpad
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. Apple LED Cinema Display
ISight Apple Display Inc.
Apple Inc. Audio display
Apple Inc. FaceTime HD camera (display)
Apple Inc. Apple Thunderbolt Display
Apple Inc. Audio display
Apple Inc. Thunderbolt_bus.
Thunderbolt Inc. Apple display.
/ etc/sudoers, 2299 but file size expected 1563
Mac App Store and identified developers
/ Applications/Beats Updater.app
com.beatsbydre.BeatsDFUSupport [no charge] (2.1.0 - SDK 10.10 - 2015-10-29) [Support]
/Applications/proxifier.app
[no charge] com.initex.proxifier.macosx.kext (2.15.2b1 - SDK 10.7 - 2015-09-10) [Support]
/ System/Library/Extensions
[no charge] com.makemkv.kext.daspi (1.5-2016-09-25) [Support]
TiVoDesktop: Path: / Library/StartupItems/TiVoDesktop
Startup items are obsolete in OS X Yosemite
[no charge] 7 tasks Apple
[loading] Apple 156 jobs
[running] Apple 108 jobs
[loaded] com.apple.jetsamproperties.Mac.plist (2016-08-25) [Support]
[no charge] 41 tasks of Apple
[loading] 153 jobs Apple
tasks of Apple 109 [performance]
[cannot] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-11) [Support]
[loading] com.cisco.anyconnect.gui.plist (2014-06-10)
com.DisplayLink.UserAgent.plist [no] (2012-08-14) [Support]
[loading] com.google.keystone.agent.plist (2016-07-11) [Support]
[loading] com.oracle.java.Java - Updater.plist (2013-01-04) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2016-07-11) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-11) [Support]
[loading] com.adobe.fpsaud.plist (2016-08-29) [Support]
com.backblaze.bzserv.plist [running] (2016-07-11) [Support]
com.Cisco.anyconnect.vpnagentd.plist [running] (2014-06-10) [Support]
com.DisplayLink.usbnivolistener.plist [no] (2012-08-14) [Support]
[loading] com.google.keystone.daemon.plist (2016-09-09) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2013-01-04) [Support]
[loading] com.sharpcast.xfsmond.plist (2013-11-30) [Support]
com.backblaze.bzbmenu.plist [running] (2016-09-25) [Support]
com.vladalexa.MagicPrefs.plist [running] (2016-09-25) [Support]
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
HWMonitor Application (/ Applications/HWMonitor.app)
Hidden CPULed Application (/ Applications/CPULed.app)
Application of hidden activity monitor (/ Applications/Utilities/Activity Monitor.app)
Dropbox application (/ Applications/Dropbox.app)
Hidden SizzlingKeys Application (/ Applications/SizzlingKeys.app)
Beats Updater Application (/ Applications/bat Updater.app)
Hidden NET Monitor Application (/ Applications/Net Monitor.app)
FlashPlayer - 10.6: 23.0.0.162 - SDK 10.9 (2016-09-15) [Support]
QuickTime Plugin: 7.7.3 (2016-09-13)
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]
Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-15) [Support]
Silverlight: 5.1.20913.0 - SDK 10.6 (2014-03-07) [Support]
JavaAppletPlugin: Java 8 update 101 build 13 (2016-08-18) check the version of
WebEx64: SDK-1.0-10.10 (2016-01-23) [Support]
Ghostery - GHOSTERY, Inc. - https://www.ghostery.com/ (2016-03-15)
Backblaze backup (2016-07-11) [Support]
Flash Player (2016-08-29) [Support]
FUSE for OS X (OSXFUSE) (2013-11-30) [Support]
Java (2016-08-18) [Support]
MagicPrefs (2016-01-20) [Support]
MenuMeters (2014-10-22) [Support]
TiVo Desktop (2009-11-23) [Support]
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Boromir: Disc size: 499,05 GB disc used: 358,81 GB
Destinations:
Frodo Time Machine [Local]
Total size: 999,86 GB
Total number of backups: 40
An older backup: 09/09/16, 02:09
Last backup: 25/09/16, 11:49
Backup disk size: too small
Backup size GB 999,86 < (disc 358,81 GB X 3)
345% kernel_task
56% Information System
44% cloudphotosd
42% iTunesCacheExtension
30% activity monitor
Top of page process of memory: ⓘ
1.44 GB kernel_task
1.18 GB com.apple.WebKit.WebContent (6)
786 MB mds_stores
590 MB bztransmit
Mdworker (18) 492 MB
256 MB of free RAM
4 pm used GB RAM (5.96 GB being cached)
768 KB used Swap
25 sep, 2016, ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-25-134618_ 13:46:18 [redacted] .crash
System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
25 sep, 2016, 13:19:15 /Library/Logs/DiagnosticReports/photolibraryd_2016-09-25-131915_[redacted].cpu_ resource.diag [details]
/System/Library/PrivateFrameworks/PhotoLibraryPrivate.Framework/versions/A/Supp ort/photolibraryd
25 sep, 2016, 13:06:44 test - passed
September 22, 2016, 16:03:11 ~/Library/Logs/DiagnosticReports/Microsoft Word_2016-09-22-160311_ [redacted] .crash
com.microsoft.Word - Applications / Microsoft Office 2008/Microsoft Word Word.app/Contents/MacOS/Microsoft
Start safe mode, use this way and see if the problem is recurring
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MacBook Pro 17 "middle 2010 2, 66 GHz Core i7. Problems with CPU and memory.
EtreCheck version: 3.0.5 (309)
Report generated 2016-09-26 08:52:41
Download EtreCheck from https://etrecheck.com
Time 02:19
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: No problem - just check
MacBook Pro (17-inch, mid 2010)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro6, 1
1 2.66 GHz Intel Core i7 CPU: 2 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1067 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1067 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 167
Intel HD Graphics
NVIDIA GeForce GT 330M - VRAM: 512 MB
Color LCD 1920 x 1200
OS X El Capitan 10.11.6 (15-1004) - since startup time: less than an hour
SAMSUNG SSD 840 EVO 1 to disk0: (1 TB) (Solid State - TRIM: No.)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
SSD of Macintosh (disk2) /: 998,97 (Go 117,08 free)
Storage of carrots: disk0s2 999.35 GB Online
SAMSUNG SSD 850 EVO 500 GB disk1: (500,11 GB) (Solid State - TRIM: No.)
EFI (disk1s1) < not mounted >: 210 MB
SSD500GB (disk1s2) / Volumes/SSD500GB: 499,76 GB (260 MB free)
Apple Inc. BRCM2070 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. Apple keyboard / Trackpad
Computer, Inc. Apple IR receiver.
Built-in ISight from Apple Inc..
Mac App Store and identified developers
~/Library/LaunchAgents/com. AppBox.AppBox.plist
~/Library/application support/AppPolicy/AppBox - i-c 748931 - isn 6A4BB6B7-28E4-416D-BE5C-0AE3D10382ED
~/Library/Safari/extensions/SlickSavings.safariextz
2 unknown files found. [Check files]
/ Library/Application Support/VirtualBox
[loading] org.virtualbox.kext.VBoxDrv (5.1.6 - 2016-09-19) [Support]
[loading] org.virtualbox.kext.VBoxNetAdp (5.1.6 - 2016-09-19) [Support]
[loading] org.virtualbox.kext.VBoxNetFlt (5.1.6 - 2016-09-19) [Support]
[loading] org.virtualbox.kext.VBoxUSB (5.1.6 - 2016-09-19) [Support]
/ System/Library/Extensions
com.olympus.DSSBlockCommandsDevice [no charge] (2.0.0 - 2016-09-13) [Support]
[no charge] 8 tasks of Apple
tasks of Apple 155 [loading]
[running] Apple 76 jobs
[no charge] 45 Apple jobs
[loading] 158 jobs Apple
Apple tasks 87 [performance]
[loading] com.adobe.fpsaud.plist (2016-08-30) [Support]
[loaded] org.virtualbox.startup.plist (2016-09-19) [Support]
com.appbox.AppBox.plist [running] (2016-09-11) [Support]
[loading] com.google.keystone.agent.plist (2016-07-12) [Support]
com.spotify.webhelper.plist [running] (2016-09-18) [Support]
[loaded] org.virtualbox.vboxwebsrv.plist (2016-09-19) [Support]
Mac Fan Control application (/ Applications/Mac Fan Control.app)
iTunesHelper application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox application (/ Applications/Dropbox.app)
Silverlight: 5.1.50709.0 - SDK 10.6 (2016-09-22) [Support]
FlashPlayer - 10.6: 23.0.0.162 - SDK 10.9 (2016-09-13) [Support]
QuickTime Plugin: 7.7.3 (2016-08-12)
Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-13) [Support]
Default browser: 601 - SDK 10.11 (2016-08-12)
AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-22)
QuickBrowse - Catalin Andrei Vasiliu - http://www.unionsoftwareonline.com (2016-04-06)
Slick savings (2015-10-03)
EverNote Web Clipper - Evernote Corp. - http://evernote.com (2016-07-23)
Flash Player (2016-08-30) [Support]
Automatic backup: YES
Volumes to back up:
Macintosh SSD: Disc size: 998,97 GB disc used: 881,89 GB
Destinations:
LaCie 2 TB TC [Local]
Total size: 2.00 TB
Total number of backups: 69
An older backup: 02/09/16 10:58
Last backup: 22/09/16 21:02
Backup disk size: too small
Backup TB 2.00 size < (disc 881,89 GB X 3)
70% callservicesd
57% findNames
20% com.apple.WebKit.WebContent (26)
accountsd 18%
com.apple.AddressBook.ContactsAccountsService 17%
Top of page process of memory: ⓘ
2.41 GB com.apple.WebKit.WebContent (26)
649 MB kernel_task
Safari of 549 MB
Mdworker (15) 238 MB
Dropbox 156MO
1.62 Go free RAM
6.37 GB used RAM (2.63 GB being cached)
Used Swap 0 B
26 September 2016, 08:49:12 self test - passed
September 2, 2016, 20:53:40 /Library/Logs/DiagnosticReports/Kernel_2016-09-02-205340_[redacted].panic [details]
On 26 September 2016, 08:39:25 - ~/Library/LaunchAgents/com. LiveShoppers.agent.plist
On 26 September 2016, 08:39:25 - ~/Library/LaunchAgents/com. Software - Updater.agent.plist
On 26 September 2016, 08:39:25 - ~/Library/LaunchAgents/com.unionsoftwareonline.AppMonitor.plist
On 26 September 2016, 08:39:42 - / Library/LaunchAgents / com LiveShoppers.agent.plist
On 26 September 2016, 08:39:42 - Library/LaunchAgents/com. Software - Updater.agent.plist
26 September 2016, 08:39:42 - ~/Library/Safari/Extensions/Ebay Shopping Assistant.safariextz
On 26 September 2016, 08:39:42 - ~/Library/Safari/Extensions/Searchme.safariextz
What are the symptoms you experience that lead you to believe that there are problems with the CPU and the RAM (or is it storage?)?
Ciao.
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EtreCheck version: 3.0.5 (309)
Report generated 2016-09-23 12:10:56
Download EtreCheck from https://etrecheck.com
Time 09:41
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Computer is too slow
Description:
My system says not now. It is completely slow. It takes about 30 minutes to work correctly after the opening.
It takes about a minute for an application to launch.
MacBook Pro (13-inch, mid-2012)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro9, 2
1 2.5 GHz Intel Core i5 CPU: 2 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 559
Graphics Intel HD 4000
Color LCD 1280 x 800
OS X El Capitan 10.11.6 (15-1004) - time since started: about one day
HTS545050A7E362 disk HARD APPLE disk0: (500,11 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (disk 1) /: 498,91 (Go 295,40 free)
Encrypted AES - XTS unlocked
Storage of carrots: disk0s2 499.25 GB Online
HL-DT-ST DVD - RW GS41N)
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. Apple keyboard / Trackpad
Computer, Inc. Apple IR receiver.
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. IPhone.
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
/ System/Library/Extensions
com.OEM.driver.EVDO [no charge] (1.0 - 10.6 SDK - 2016-09-15) [Support]
[no charge] 7 tasks Apple
[loading] Apple 150 jobs
[running] Apple 73 jobs
[killed] 9 tasks of Apple
9 killed process lack of RAM
[no charge] 45 Apple jobs
tasks of Apple 155 [loading]
[running] Apple 84 jobs
[killed] 7 tasks Apple
7 killed process lack of RAM
[loading] com.google.keystone.agent.plist (2016-07-12) [Support]
[loading] com.adobe.fpsaud.plist (2016-08-30) [Support]
[loading] com.google.keystone.daemon.plist (2016-09-02) [Support]
[loaded] com.bittorrent.uTorrent.plist (2016-09-22)
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Hidden Google Chrome application (/ Applications/Google Chrome.app)
Request for SpeechSynthesisServer (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
uTorrent Application (/ Applications/uTorrent.app)
FlashPlayer - 10.6: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
QuickTime Plugin: 7.7.3 (2016-07-27)
Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
Default browser: 601 - SDK 10.11 (2016-07-27)
Web of Google Earth plugin: 7.1 (2013-10-07) [Support]
SaveFrom.net of assistance - SaveFrom.net - http://savefrom.net (2016-01-10)
Flash Player (2016-08-30) [Support]
Time Machine not configured!
8% Google Earth
5% WindowServer
4% kernel_task
3% com.apple.WebKit.WebContent (16)
3% VTDecoderXPCService (2)
Top of page process of memory: ⓘ
Com.apple.WebKit.WebContent (16) 725 MB
638 MB kernel_task
Mdworker (16) 139 MB
Safari 102 MB
Mail 94 MB
22 MB of RAM
3.98 GB used RAM (344 MB Cache)
1.05 Go Swap used
September 23, 2016, dacted ~/Library/Logs/DiagnosticReports/com.apple.security.pboxd_2016-09-23-110308_[re 11:03:08] .crash
System/Library/PrivateFrameworks/RemoteViewServices.Framework/XPCServices/com apple.security.pboxd.xpc/Contents/MacOS/com.apple.security.pboxd.
September 22, 2016, 15:00:45 self test - passed
[Sep 21, 2016, dacted ~/Library/Logs/DiagnosticReports/com.apple.security.pboxd_2016-09-21-141220_[re 14:12:20] .crash
The problem is obvious. You have not enough memory installed. 4 GB is barely enough to run the system, the bare minimum. Note that all of these processes 'killed because of insufficient RAM'? For your less double your RAM 8 GB. If you can swing it install the maximum amount of RAM your system can support.
When your system is running out of RAM it uses free space on your hard drive for what is called virtual memory. It reads and writes to your hard drive, as if it's real memory and slowing down operations a lot.
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My late-2012, iMac 27 "is very slow. This is macOS Sierra crossing an external, thunderbolt SSD drive. It was not long before, but since the installation of the new operating system, the performance is terrible. For those of you who might argue that having an external SSD as drive of the master computer probably the origin of the problem, remember that the computer worked perfectly well at least a year like this.
I enclose below two screenshots with the record of my iMac. I also ran EtreCheck and I enclose the report below.
I would be really grateful if you could help me solve the problem. My MacBook Pro mid-2009 (2, 66 GHz Intel Core 2 Duo, 8 GB of RAM, internal SSD) is much faster than my iMac that makes no sense to me.
EtreCheck version: 3.0.4 (308)
Report generated 2016-09-22 14:57:33
Download EtreCheck from https://etrecheck.com
Time 05:01
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Computer is too slow
iMac (27-inch, late 2012)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac13, 2
1 3.2 GHz Intel Core i5 CPU: 4 strands
16 GB expandable RAM - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
0/DIMM1 BANK
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM1
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
NVIDIA GeForce GTX 675MX - VRAM: 1024 MB
iMac 2560 x 1440
macOS Sierra 10.12 (A 16, 323) - since the start time: about an hour
APPLE disk HARD WDC WD10EALX-408EA0 disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) Volumes/Macintosh HD: 999,86 (Go 98,20 free)
TS256GSJM500 disk1: (256,06 GB) (Solid State - TRIM: No.)
EFI (disk1s1) < not mounted >: 210 MB
SSD of Macintosh (disk1s2) /: 255,20 (GB 138,90 free)
Recovery HD (disk1s3) < not mounted > [recovery]: 650 MB
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Logitech USB receiver
Apple Inc. Thunderbolt_bus.
TRANSCEND StoreJet
/ etc/sudoers, 2299 but file size expected 1563
/etc/sysctl.conf - file exists but not expected
/ etc/hosts - number: 20
Any where
[no charge] 6 tasks Apple
[loading] 159 jobs Apple
[running] Apple 106 jobs
[loaded] com.apple.jetsamproperties.Mac.plist (2016-08-26) [Support]
[no charge] 40 Apple jobs
[loading] 159 jobs Apple
Apple tasks 105 [performance]
[loaded] com.adobe.AAM.Updater - 1.0.plist (08 / 08/2013) [Support]
[loading] com.adobe.AdobeCreativeCloud.plist (08 / 08/2013) [Support]
[loading] com.google.keystone.agent.plist (2016-07-12) [Support]
[loading] com.oracle.java.Java - Updater.plist (2013-07-10) [Support]
[loaded] com.teamviewer.teamviewer.plist (2015-09-30) [Support]
[loaded] com.teamviewer.teamviewer_desktop.plist (2015-09-30) [Support]
[loaded] net.culater.SIMBL.Agent.plist (2013-07-26) [Support]
[loading] com.adobe.fpsaud.plist (2016-06-29) [Support]
com.edovia.screensconnect.daemon.plist [running] (2013-09-05) [Support]
[loading] com.google.keystone.daemon.plist (2016-09-02) [Support]
[loading] com.macpaw.CleanMyMac3.Agent.plist (2016-03-13) [Support]
[loading] com.microsoft.office.licensingV2.helper.plist (2015-08-15) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2013-07-10) [Support]
com.sonos.SonosLibraryServer.plist [running] (2016-09-09) [Support]
[loading] com.teamviewer.Helper.plist (2015-09-30) [Support]
[loaded] com.teamviewer.teamviewer_service.plist (2015-09-30) [Support]
[loading] com.tunnelbear.mac.tbeard.plist (2016-08-16) [Support]
[cannot] com.citrixonline.GoToMeeting.G2MUpdate.plist (2014-03-11) [Support]
[cannot] com.facebook.videochat. [entrenched passage] .plist (2014-08-11)
[loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-08-17)
[loading] com.shoebox.launched.plist (2016-08-16) [Support]
[loading] com.shoebox.launched.pliste (2016-08-16) [Support]
com.spotify.webhelper.plist [running] (2016-08-22) [Support]
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox application (/ Applications/Dropbox.app)
AdobeAAMDetect: AdobeAAMDetect 2.0.0.0 - SDK 10.7 (2013-08-08) [Support]
FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-13) [Support]
QuickTime Plugin: 7.7.3 (2016-09-14)
Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-13) obsolete! Update
o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-16) [Support]
SharePointBrowserPlugin: 14.1.3 - SDK 10.6 (2013-07-11) [Support]
googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]
Silverlight: 5.1.10411.0 - SDK 10.6 (2013-07-10) [Support]
JavaAppletPlugin: Java 8 update 101 build 13 (2016-08-19) check the version of
KKKKK install detector: unknown
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]
1Password - AgileBits - https://agilebits.com/onepassword (2016-08-26)
AdBlock - Michael Gundlach - https://getadblock.com (2015-09-12)
Ember - Realmac Software - http://realmacsoftware.com/ember (2013-07-15)
WhatFont - Liu Chengyin - http://chengyinliu.com/whatfont.html (2015-04-20)
Flash Player (2016-06-29) [Support]
Java (2016-08-19) [Support]
Perian (2011-07-24) [Support]
Login (2014-01-15) [Support] screens
Mobile backups: OFF
Automatic backup: NON - automatic backup disabled
Volumes to back up:
Macintosh SSD: Disc size: 255,20 GB disc used: 116,30 GB
Destinations:
1 TB [Local]
Total size: 999,86 GB
Total number of backups: 0
An older backup: -.
Last backup: -.
Size of backup drive: Excellent
Backup size 999,86 GB > (disk size 255,20 GB X 3)
7% Dropbox
5% kernel_task
4% finder
1% nsurlsessiond (2)
1% safari
Top of page process of memory: ⓘ
1.17 GB kernel_task
819 MB Safari
541 MB mdworker (21)
Finder 410 MB
Dropbox 410 MB
26 MB of free RAM
16 h 00 GB used RAM (7,77 GB being cached)
Used Swap 0 B
September 22, 2016, rash /Library/Logs/DiagnosticReports/screens_connectd_2016-09-22-141526_[redacted].c 14:15:26
/ Library/PrivilegedHelperTools/screens_connectd
September 22, 2016, rash /Library/Logs/DiagnosticReports/screens_connectd_2016-09-22-141515_[redacted].c 14:15:15
September 22, 2016, rash /Library/Logs/DiagnosticReports/screens_connectd_2016-09-22-141511_[redacted].c 14:15:11
September 22, 2016, 13:47:32 ~/Library/Logs/DiagnosticReports/SIMBL Agent_2016-09-22-134732_ [redacted] .crash
/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app/Contents/MacOS/SIMBL agent
September 22, 2016, rash /Library/Logs/DiagnosticReports/screens_connectd_2016-09-22-132957_[redacted].c 13:29:57
September 22, 2016, 13:29:31 self-test - spent
September 22, 2016, 13:06:55 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130655_ [redacted] .crash
/Applications/Ember.app/Contents/library/LoginItems/Ember library Mediator.app/Contents/MacOS/Ember library mediator
September 22, 2016, 13:06:44 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130644_ [redacted] .crash
September 22, 2016, 13:06:35 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130635_ [redacted] .crash
September 22, 2016, 13:06:24 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130624_ [redacted] .crash
September 22, 2016, 13:06:14 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130614_ [redacted] .crash
September 22, 2016, 13:06:04 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130604_ [redacted] .crash
September 22, 2016, 13:05:54 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130554_ [redacted] .crash
September 22, 2016, 13:05:44 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130544_ [redacted] .crash
September 22, 2016, 13:05:34 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130534_ [redacted] .crash
September 22, 2016, 13:05:23 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130523_ [redacted] .crash
September 22, 2016, 13:05:13 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130513_ [redacted] .crash
September 22, 2016, 13:05:03 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130503_ [redacted] .crash
September 22, 2016, 13:04:53 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130453_ [redacted] .crash
September 22, 2016, 13:04:43 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130443_ [redacted] .crash
September 22, 2016, 13:04:33 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130433_ [redacted] .crash
September 22, 2016, 13:04:22 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130422_ [redacted] .crash
September 22, 2016, 13:04:12 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130412_ [redacted] .crash
September 22, 2016, 13:04:01 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130401_ [redacted] .crash
September 22, 2016, 13:03:51 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130351_ [redacted] .crash
September 22, 2016, 13:03:41 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130341_ [redacted] .crash
Uninstall the malware CleanMyMac you installed according to the instructions of developers. Then restart in Mode safe mode then restart normally and test. Mac OS requires no cleaning, antivirus or ANY third party maintenance apps to function well. If simply left alone and updated most Macs will work well for years.
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