Jet P2055 admin reports can be used by user

Jet admin 10.2 using I would like to report on the user that sends jobs to the printer. I added the P2055dn printer to 'Peripheral use by the user' data collection which seems to work ok. However, no data is ever collected. It signals Collection failure or not valid for device under jet admin. It works very well with HP1320, 4250 models we have too, but not the 2055. They are running the latest firmware and the most up to date jet admin.

At all the reports one obtain working for the 2055 by user or is it simply doesn't?

This seems to be a commercial product. For the best chance of finding a solution, I would post in the HP Business Support forum!

You can find the Board Commercial Laserjet here:
http://h30499.www3.HP.com/T5/printers-LaserJet/BD-p/BSC-413

Good luck!

Tags: HP Printers

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